AutoNation Acura North Orlando

Lee was very knowledgeable and helpful. I really appreciate the dealership for respecting my time but servicing me quickly and getting me out of there in a timely manner. appreciate the dealership for respecting my time but servicing me quickly and getting me out of there in a timely manner. More

I scheduled my service appointment for 7:30 AM and when I arrived I was told to wait in the lounge until the Service Advisor was ready. I waited 10 minutes and still no one. I had to go back to the Service arrived I was told to wait in the lounge until the Service Advisor was ready. I waited 10 minutes and still no one. I had to go back to the Service to ask when someone would be with me as I had to go to work. Finally a few minutes after the Service Advisor came back and quickly provided the paperwork for me to sign. I later received a call around noon that my vehicle was ready for pick up. I arrived at 5:10 PM and was again told to wait in the lounge. I waited 15 minutes before heading to Service again. Once the advisor saw me he was able to go over the services completed in a quick and detail manner. My biggest issue was the wait time before and after to speak with an advisor especially when an appointment is made due to having to get to work on time. More

Always friendly! Lee from the Service department assisted me. He was friendly and kind. He gave me a realistic time frame to expect my service to be complete and was on time. me. He was friendly and kind. He gave me a realistic time frame to expect my service to be complete and was on time. More

Easy to work with and very pleasant people. Helpful and knowledgeable staff. Wi-Fi stations and TV but not so loud that it bothers everybody.I've been a customer for many years and and love it. knowledgeable staff. Wi-Fi stations and TV but not so loud that it bothers everybody.I've been a customer for many years and and love it. More

Carolyn provided excellent service. She explained all options to me before any work was approved. options to me before any work was approved. More

Carolyn was very attentive to me and my needs. I would recommend the dealership and service department to friends and family. recommend the dealership and service department to friends and family. More

Amazing customer service, would definitely schedule my service appointment with Jiovanna again. service appointment with Jiovanna again. More

Acuara's are great cars. More important is the service after the purchase. Lee Chrestman is an outanding Service Advisor. Lee and his team always does a great job. They have gone the extra mile to ensu after the purchase. Lee Chrestman is an outanding Service Advisor. Lee and his team always does a great job. They have gone the extra mile to ensure all warranty items are serviced and stayed open after hours to ensure my vehicle was repaired and I was on the road again. Acura makes a great care. I continue buy Acura because of the service after the sale. More

Jeff was my service adviser. He was very professional and informative as to the issues I was experiencing with my car were. He kept me up to date on what had been diagnosed and the progress of everything. I informative as to the issues I was experiencing with my car were. He kept me up to date on what had been diagnosed and the progress of everything. I would gladly recommend Jeff and will deal directly with him on any future needs for my car. Thanks again Jeff for your outstanding service that you and the Acura North team provided! More

Excellent customer service. Castro helped us amazingly. Drove all the way from Saint Cloud because even on the phone they give you hopes of getting what you’re looking for. Recommend it 100% Drove all the way from Saint Cloud because even on the phone they give you hopes of getting what you’re looking for. Recommend it 100% More