AutoNation Acura North Orlando

Great dealership and services provided so far and pleasant interactions with the staff. They took care of my concerns and managed to get me serviced rather quickly pleasant interactions with the staff. They took care of my concerns and managed to get me serviced rather quickly More

They sold me a car that had damage underneath. Within an hour of driving the car I heard rattling and pulled over and found the damage (engine shield falling off). I send a picture and the salesman suggest hour of driving the car I heard rattling and pulled over and found the damage (engine shield falling off). I send a picture and the salesman suggested I "just zip tie it back on." The bill to repair from the toyota dealer was a little over $1000. The manager was rude and dismissive and offered no compensation of solution. Never again. Avoid this place. More

Very good service. My service writer name was Hope and was very courteous and professional. Took care of exactly what i needed without any unnecessary extras. was very courteous and professional. Took care of exactly what i needed without any unnecessary extras. More

Lee and the other Service writers do an awesome job of taking care of your issues and getting you back on the road. The service department and my experiences with them are the reason I keep buying cars fr taking care of your issues and getting you back on the road. The service department and my experiences with them are the reason I keep buying cars from them. I have been going there thru ought the years for new vehicles and the service on them for probably close to 30 years now! 5 cars down and more to come .... KEEP IT UP!! I hear nightmares other folks deal with at other service centers and dealers and how much of a hassle it is, but I have never experienced that and its because of folks like Lee that make it a dream. Thank you for not making it an excellent experience every time .. even when the cost of the repair is uncomfortable .... Timing belts and fun things like that. More

Julianna is an outstanding service advisor. She clearly explained what was going to be done and kept me updated as the MDX was being serviced. At the end she again clearly explained what was done and the explained what was going to be done and kept me updated as the MDX was being serviced. At the end she again clearly explained what was done and the MDX was ready when she said it would be. A great experience. More

Hope met us as we pulled in to Service and was extremely knowledgeable and friendly. Our car was services, washed and we were happily on our way to pick up lunch. Professional service all the way. knowledgeable and friendly. Our car was services, washed and we were happily on our way to pick up lunch. Professional service all the way. More

My service advisor, Carolyn Roy met me right away after I arrived for my appointment. I was told how long it would take and work was finished in less time and with the expertise I have always received at thi arrived for my appointment. I was told how long it would take and work was finished in less time and with the expertise I have always received at this dealership . They never disappoint. More

Adam the GM and Castro the sales rep were very helpful and professional. The price we paid for the car was probably lower than the average paid for this vehicle so we are happy with that. We have the same and professional. The price we paid for the car was probably lower than the average paid for this vehicle so we are happy with that. We have the same complaints about the finance process as several other reviewers - very slow and antiquated. There should be a way to do the transaction online, like the competition (Tesla and Rivian) are doing. And, of course, we had the inevitable awkward and unpleasant experience with the finance manager trying to sell us warranty plans we don't need or want. They need to find a way to allow a buyer to opt out of that nonsense without having to waste time sitting through a sales pitch and having to say "no" 10 times. We paid cash so the transaction part of the process should take no more than 10 minutes. More

Carolyn did a great job as always. Thank you for your execptional service! execptional service! More

Great guidance on service needed for my 2014 MDX, which we use for road trips. Scheduling service was easy, service completed on time with no issues. we use for road trips. Scheduling service was easy, service completed on time with no issues. More