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AutoNation Acura North Orlando

Sanford, FL

4.7
1,010 Reviews
For North Orlando area residents, there is no better place for cars and SUVs than AutoNation Acura North Orlando. Our expansive showroom is located just a half hour north of Downtown Orlando, in the city of Sanford. Featuring one of the largest inventories of new and used Acura models in Orlando, our dealership in Sanford has it all! Visit our showroom in-person or online to learn more about what a new Acura can do for you.
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1001 Rinehart Rd

Sanford, FL

32771

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Showing 1,010 reviews

February 12, 2022

Have been using Acura North for many years. 1st with a TL and now with an RDX. Service has always been great. Carolyn is an excellent service manager! Always ask for her to assist me. Thanks! More

by jaylinda1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carolyn Roy
Feb 15, 2022 -

AutoNation Acura North Orlando responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

February 11, 2022

They we upfront about how long it would take to work on my car before I came in More

by Keith nolan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Burgos
Feb 14, 2022 -

AutoNation Acura North Orlando responded

Hi Keith, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 11, 2022

The wait time even w an appt is outrageous. I had a 9:30am appt. Arrived there early. Checked the car in early. Did not leave until 12:50pm The service itself, oil change, rotation, vent replacement, More

by Lisam1025
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Didn’t work w any of those areas
Feb 14, 2022 -

AutoNation Acura North Orlando responded

Hi, we strive for 100% satisfaction, and we regret to find out that this was not the case. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (407) 680-0749 to discuss what we can do to help.

February 11, 2022

I purchased my MDX from AutoNation and have consistently received excellent service from their maintenance staff. I recently had the oil changed, without an appointment, and despite being very busy it was d More

by korfjl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Carducci, Glen Clarke, Nick Lang, Walter Grundorf, Jose Burgos
Feb 14, 2022 -

AutoNation Acura North Orlando responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 11, 2022

Really friendly and communicative staff. Didn’t feel any pressure to have any work done that wasn’t immediately necessary. Very pleased! More

by Jennifer.atwal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marco, Don
Feb 14, 2022 -

AutoNation Acura North Orlando responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 10, 2022

Before I moved to Florida a few years ago, my Acura dealer was 5 minutes down the road and I always received superb service. (My present RDX is the seventh Acura I've had.) I now live almost an hour More

by helenegp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Morton
Feb 12, 2022 -

AutoNation Acura North Orlando responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 09, 2022

I had an amazing experience at AutoNation Acura North Orlando. Brenna was very sincere she definitely knew the vehicle in and out and was kind enough to give me a rundown on how the new technologies work More

by ZaralisR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tomasz Fabianski, Matthew Carducci
Feb 12, 2022 -

AutoNation Acura North Orlando responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Acura North Orlando! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 09, 2022

I just brought my 2017 Acura MDX info scheduled service and my Service Advisor, Carolyn did an excellent job handling my concerns. The appointment was fast and efficient. Great Job! More

by p3chief
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carloyn
Feb 12, 2022 -

AutoNation Acura North Orlando responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 08, 2022

I am extremely happy with the outcome of my 2012 acura, Marcos and the tech he had on my car absolutely killed it from start to finish. I was in the automotive industry for over 12 years so honestly this w More

by Jayacura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John in parts department great guy
Feb 11, 2022 -

AutoNation Acura North Orlando responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

February 07, 2022

I Always get greeted cordially and service experts explain everything very well. No pressure to do services that are not necessary at the moment. More

by sari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Morton
Feb 10, 2022 -

AutoNation Acura North Orlando responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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