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AutoNation Acura North Orlando

Sanford, FL

Overview
Reviews
Vehicles
4.7
1,010 Reviews
For North Orlando area residents, there is no better place for cars and SUVs than AutoNation Acura North Orlando. Our expansive showroom is located just a half hour north of Downtown Orlando, in the city of Sanford. Featuring one of the largest inventories of new and used Acura models in Orlando, our dealership in Sanford has it all! Visit our showroom in-person or online to learn more about what a new Acura can do for you.
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1001 Rinehart Rd

Sanford, FL

32771

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Showing 1,010 reviews

March 12, 2022

The service advisors are very pleasant and professional. The dealership is always clean and the waiting area is very comfortable. More

by Joneal4733
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcos
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Mar 13, 2022 -

AutoNation Acura North Orlando responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Acura North Orlando! We look forward to your next visit! Take care!

March 11, 2022

Excellent dealership, from sales (Ben) to service (Marcos) to customer relations (Don). I actually look forward to going back! More

by EA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben, Marcos, Don
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Mar 13, 2022 -

AutoNation Acura North Orlando responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 11, 2022

I have used this dealership for the past 14 years and have always been pleased with the service. Jeffrey Morton, my service advisor, did an outstanding job keeping me posted on the vehicle status and es More

by jcangley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffery Morton
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Mar 13, 2022 -

AutoNation Acura North Orlando responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 11, 2022

My meeting at discussion with the service advisor was excellent, listened and address all of my concerns. Very professional and positive. More

by U. Bhimsen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Morton
Report | Print
Mar 13, 2022 -

AutoNation Acura North Orlando responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 09, 2022

The service manager, Carolyn, was polite and very helpful with knowledgeable information about my service and keeping me updated on the progress. More

by rhutchison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carolyn
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Mar 11, 2022 -

AutoNation Acura North Orlando responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 08, 2022

I had a great experience even though I had to wait for my car to come in. Typical considering the National wide shortage. More

by amandaleonard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Delgado
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Mar 10, 2022 -

AutoNation Acura North Orlando responded

Hi, your comments keep us motivated and working hard for all our guests! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

March 07, 2022

Marcos and the team took extra care with us fixing a problem that could not be solved after two attempts at another Acura dealer. Our customer service experience was exemplary, and combined with the app More

by jreynolds500
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcos
Report | Print
Mar 10, 2022 -

AutoNation Acura North Orlando responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Acura North Orlando. We are always more than happy to assist you if anything else comes up. Take care!

March 07, 2022

Upon arrival I was greeted by my service advisor, Marcos. He kept me informed throughout the whole process of my car’s service needs. He DID NOT push for services that were not necessary. He let me know what More

by Dvizcarrondo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcos Martinez
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Mar 10, 2022 -

AutoNation Acura North Orlando responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Acura North Orlando. We are always more than happy to assist you if anything else comes up. Take care!

March 07, 2022

This dealership has taken care of me for over 10 years. Always does the right thing and offers exceptional service. From the moment you pull up to the time you leave everyone on the Team is professional, More

by Happy in Heathrow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julianna
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Mar 10, 2022 -

AutoNation Acura North Orlando responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 06, 2022

Well, they got rid of Victor the service manager and a service advisor Jeff finally. The new service manager Chris and advisor Carolyn make a great team and I feel much better and have confidence in the d More

by rrb163
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris service manager, Carolyn service advisor
Report | Print
Mar 08, 2022 -

AutoNation Acura North Orlando responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Mar 08, 2022 -

rrb163 responded

They replaced my transmission. I did not know they ordered one nor did I authorize it. I only found out they were going to replace it because after the dealership had my vehicle for 2 and 1/2 weeks I called as no one had called me regarding the transmission. I was told of the troubleshooting they performed and that they ordered and were to receive and install the new transmission the next day. My verbal response was literally WOW. I was driving (their loaner) and about to my destination, so I said I'm busy and I have to go. At least the new Service Manager acknowledged there was a problem, and they were doing what they felt best. Unfortunately, the transmission still has issues.

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