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AutoNation Acura Hunt Valley - Service Center

Cockeysville, MD

4.8
139 Reviews

139 Reviews of AutoNation Acura Hunt Valley - Service Center

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August 11, 2023

Great job great customer service and great customer support thank you for your service and your support More

by kyia35
Recommend Dealer
Yes
Employees Worked With
Sean
Aug 14, 2023 -

AutoNation Acura Hunt Valley responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 11, 2023

They professionally approached my questions, found answers and listened to my concerns. I had a follow-up question answered a few days later👍👍 More

by Joe
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
Aug 14, 2023 -

AutoNation Acura Hunt Valley responded

Hi Joe, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 10, 2023

One of the very best service experiences I have ever had. The Service Advisor, John and the Service Manager, George were outstanding and very professional. More

by guyanddena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mammaris, Advisor, George Martsukis, Manager
Aug 13, 2023 -

AutoNation Acura Hunt Valley responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Acura Hunt Valley. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 09, 2023

Very friendly and helpful staff. The waiting area is clean, allows space for working if you need to and offers refreshments for guests. My advisor, Sean, was great at advising me of More

by BaltimoreAcuraOwner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Aug 11, 2023 -

AutoNation Acura Hunt Valley responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 07, 2023

very friendly staff, clean showroom and repair visiting area. Loaner car provided and ready to use More

by joel.glazer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Martsoukos
Aug 09, 2023 -

AutoNation Acura Hunt Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 07, 2023

The staff at AutoNation Acura is unlike any other! Their customer service is far superior, and what's kept my family coming to this dealership for generations! Whether you are buying a new or pre owne More

by Rei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John, Donna, George, Reina, Rob, Robert
Aug 09, 2023 -

AutoNation Acura Hunt Valley responded

Hi Rei, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 03, 2023

They try hard to be responsive, pleasant, and helpful. A mistake on the quote (expensive) unfortunately eroded a little confidence. More

by zugafamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna T
Aug 07, 2023 -

AutoNation Acura Hunt Valley responded

Hi, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (443) 608-5140 -- we hope to hear from you soon.

August 02, 2023

We have been dealing with the service department for years and have never been disappointed with the service, especially the outstanding care that John and George have given us. Can’t praise them enou More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Marmaras
Aug 03, 2023 -

AutoNation Acura Hunt Valley responded

Hi Bill, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 27, 2023

Very Professional,courteous and honest. Service was completed on time and flexibility for loaner vehicle as well. More

by apupkin514
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Jul 31, 2023 -

AutoNation Acura Hunt Valley responded

Hi, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 26, 2023

Professional. Friendly, timely service with a provided loaner. Service completed accurately within the projected time frame. More

by dfelrickDonna E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Jul 28, 2023 -

AutoNation Acura Hunt Valley responded

Hi, your wonderful feedback and rating mean a lot to us. We hope to see you soon!

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