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AutoNation Acura Hunt Valley - Service Center

Cockeysville, MD

4.8
139 Reviews

139 Reviews of AutoNation Acura Hunt Valley - Service Center

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November 05, 2023

I have always received excellent service at AutoNation Acura Hunt Valley. I always look forward to George and his team taking care of my car, because I truly trust their recommendations ,9 times out of 1 More

by SKober-Cain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manager George and Sean
Nov 07, 2023 -

AutoNation Acura Hunt Valley responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Acura Hunt Valley. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us anytime! Take care!

October 27, 2023

The service team is always helpful, friendly, and courteous! They constantly go above and beyond with attention to detail. Jon F and George M always remember customers by name. I have purchased my la More

by MoeWhit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon and George
Oct 29, 2023 -

AutoNation Acura Hunt Valley responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Acura Hunt Valley! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 23, 2023

I had an excellent experience even with all the construction work that was in process. Had my vehicle serviced and work was completed within an hour of arrival. More

by johnkon50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frangiskos Marmara, George Service Manager
Oct 25, 2023 -

AutoNation Acura Hunt Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 19, 2023

Wonderful, as usual I needed my car back by 3 pm, and it was ready before then. More

by stuartschadt
Sales Price Transparency
Service Price Transparency
Purchase Time
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Marmaras
Oct 21, 2023 -

AutoNation Acura Hunt Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

October 19, 2023

The place is a physical mess. The waiting room is spartan. They don’t wash your car. They didn’t record my service in my log book. They didn’t miss a opportunity to try and upsell More

by Jon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew
Oct 21, 2023 -

AutoNation Acura Hunt Valley responded

Hi Jon, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (443) 608-5140 to discuss what we can do to help.

Oct 21, 2023 -

Jon responded

Shouldn’t the General Manager respond to me and not the other way around?

October 13, 2023

It was a pleasant experience as usual. Andrew did a great job of explaining exactly what was going to be completed. More

by ckeyser4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Oct 15, 2023 -

AutoNation Acura Hunt Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 10, 2023

Got me in same day for urgent issue. Professional and very attentive. Thanks for addressing quickly. More

by sadams21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna
Oct 12, 2023 -

AutoNation Acura Hunt Valley responded

Hi, thank you for taking the time to share your feedback with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

October 02, 2023

Jon does an awesome job with George's support. I always get amazing service and rapid results. More

by evanmarcsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon and George
Oct 03, 2023 -

AutoNation Acura Hunt Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 21, 2023

I appreciated the prompt, informative and capable service for my Acura TLX. I bought the Acura there and have had it serviced there. More

by petermaxz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean, George, and Leo
Sep 24, 2023 -

AutoNation Acura Hunt Valley responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 17, 2023

Everything about my experience here has been nothing but positive. Donna in service is lovely and cheerful. It’s hard to find good customer service these days. I can say nothing but great things about Tyler More

by roxann hyatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler and Donna
Sep 19, 2023 -

AutoNation Acura Hunt Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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