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AutoNation Acura Hunt Valley - Service Center

Cockeysville, MD

4.8
140 Reviews

140 Reviews of AutoNation Acura Hunt Valley - Service Center

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May 20, 2024

So friendly! Easy to make appointments! Been with this dealer for over 20 years since it was Frankel Acura now AutoNation!!! More

by nevercooks
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George manager of service department and Cindy who helped with my appointment!!
May 22, 2024 -

AutoNation Acura Hunt Valley responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Acura Hunt Valley. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

May 17, 2024

Cindy at the service desk was exceedingly kind and accurate on the schedule. She reminded me of the type of customer service that seems to be a thing of the past. More

by MARKCAMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy
May 20, 2024 -

AutoNation Acura Hunt Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 14, 2024

Great service! . Your team was incredibly helpful! Your service team recommended a few repairs and updates then completed the work on time. They also ordered a Uber More

by Mattrehak18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager and young man at the service desk
May 16, 2024 -

AutoNation Acura Hunt Valley responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 30, 2024

This location has Great customer service. The salesman and the service team are extremely friendly and knowledgeable. More

by TSanders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia
May 02, 2024 -

AutoNation Acura Hunt Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 26, 2024

George Martsoukas (the service manager) has always given me top quality service on my wife's RDX. This time was no different. He and his staff earn every penny. Keep up the fine work, George!! More

by nandsveenis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Martsoukas
Apr 29, 2024 -

AutoNation Acura Hunt Valley responded

Hi, we're so glad that we were able to go above and beyond your expectations! Feel free to stop by if you ever need any more help.

February 26, 2024

As usual, the service team was very remarkable! In all honesty, the reason I have purchased vehicles at this location over the past 15 years is primarily because I cannot imagine any other dealers More

by Trish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George, Jon
Feb 27, 2024 -

AutoNation Acura Hunt Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

December 13, 2023

Freindly kind efficient they have construction going on and are still on top of things More

by THERESA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George,Amber John, Donna
Dec 15, 2023 -

AutoNation Acura Hunt Valley responded

Hi, we appreciate your positive review about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 12, 2023

George Martsukus and his entire staff go above and beyond. We wouldn't go anywhere else! More

by SF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Martsuku
Dec 15, 2023 -

AutoNation Acura Hunt Valley responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

December 10, 2023

Everyone at the dealership are kind and polite. They provide updates throughout the process. My car was complete in less time then they estimated which was great! More

by YAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember names they did introduce themselves. I know George from all the years I have been going to this dealer
Dec 12, 2023 -

AutoNation Acura Hunt Valley responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 07, 2023

Well organized with all the construction taking place. Staff was on point and very friendly. . More

by Liv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Marks.
Dec 08, 2023 -

AutoNation Acura Hunt Valley responded

Hi, we are pleased to hear you had such a positive experience with us, Liv! Don't hesitate to call us if you ever need anything. Be safe on the road!

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