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AutoNation Acura Hunt Valley - Service Center
Cockeysville, MD
144 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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144 Reviews of AutoNation Acura Hunt Valley - Service Center
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July 12, 2013
You guys always get an A+ in my estimation. Frank Wilfong is a true professional, and I like him very much, that's why I visit with him periodically, and bought my second TL from him. I also think that you a is a true professional, and I like him very much, that's why I visit with him periodically, and bought my second TL from him. I also think that you are A-OK. My experience with Doug Carroll in the body shop has been great, and Scott Donaldson and crew have always taken care of me and my Acura, and done it with style and professionalism. More
by martstevan
Employees Worked With
Scott Donaldson
February 25, 2012
i can say compared to when i had a ford and i used to take my car to the ford dealer ship. dealing with acura has been a 100% improvement from what i used to deal with at the ford dealer. this acura(well take my car to the ford dealer ship. dealing with acura has been a 100% improvement from what i used to deal with at the ford dealer. this acura(well..all the acura dealers i have dealt with so far ) have been top notch supreme service bar none hands down.the only gripe i had ( which i know the srvc people cant control ) is the price of some of the services, but i can say the quality of dedication and work and atmosphere im in when i go to acura dealer is well worth it!! as of right now acura as a whole has me won, hands down!! More
by djmel1
Employees Worked With
george.m
April 08, 2011
I took my TL in for service and was greeted by an extremely pleasant and charming service advisor(George Popadopolis).While doing a thorough walk around of my vehicle George pointed out some paint da extremely pleasant and charming service advisor(George Popadopolis).While doing a thorough walk around of my vehicle George pointed out some paint damage on my rear bumper. While I was very upset to see the damage I was thrilled to learn that it could be repaired by their in house painter(Jason Schulze) in 1 day for less than my insurance deductible. They gave me a loaner car and the next day not only was my service done but my bumper looked like new again and I didn't need to file an insurance claim. I recommend this service to everyone. Excellent job. More
by 08TL
Employees Worked With
George Popadopolis, Jason Schulze
September 02, 2010
My experience with Frankel Acura was great. The employees at Frankel have great customer service and treat you like family. They keep you informed each step of the way and treat you like family. I employees at Frankel have great customer service and treat you like family. They keep you informed each step of the way and treat you like family. I would recommend Frankel to my family and friends!!!! More
by kboone705
Employees Worked With
Mike Crowder and Scott Donaldson
