AutoNation Acura Hunt Valley - Service Center

great service at its best I came the this service center becuz, I knew something was wrong with my car, but just didn't know what. So I went to the dealer closest to my home to I came the this service center becuz, I knew something was wrong with my car, but just didn't know what. So I went to the dealer closest to my home to get the problem diagnose and they told me everything but the right thing. So I came to FRANKEL for a second opinion and boy am I glad I did, they winded up saving me THOUSANDS and the repairs were covered under warranty. They are very professional, they greet you in the parking lot before you even enter the building, WOW, and if they see any warning lights on, they politely asks you do you want them to take care of that. Very affordable and will work with you explaining in detail. I know jus review may sound cliche, but I was overwhelm by the service I had to write a review. More

220 k Have had service on my 300 CL since 1998 and it's the reason the car still rides like new. Only 220 k miles and climbing. Nor sure I will ever trade Have had service on my 300 CL since 1998 and it's the reason the car still rides like new. Only 220 k miles and climbing. Nor sure I will ever trade it in. Maintenance super and always ahead of the curve with problems before they become major. More

I went for a oil change I gave a 5 star rating because everyone is warm and welcoming. the staff is attentive and very friendly. George is always one of the first friendly fa I gave a 5 star rating because everyone is warm and welcoming. the staff is attentive and very friendly. George is always one of the first friendly faces I see. More

Service done on TL was complete and on time. The advisor was very helpful with all my questions. The follow up and work completed was timely. All work was done and car was cleaned in less time The advisor was very helpful with all my questions. The follow up and work completed was timely. All work was done and car was cleaned in less time than I was first told. I would use Frankel Aucra for all service on my TL. More

I just had my two cars serviced there and wasn't happy. I emailed my complain to their service manager and he didn't even reply. happy. I emailed my complain to their service manager and he didn't even reply. More

You guys always get an A+ in my estimation. Frank Wilfong is a true professional, and I like him very much, that's why I visit with him periodically, and bought my second TL from him. I also think that you a is a true professional, and I like him very much, that's why I visit with him periodically, and bought my second TL from him. I also think that you are A-OK. My experience with Doug Carroll in the body shop has been great, and Scott Donaldson and crew have always taken care of me and my Acura, and done it with style and professionalism. More

I took my TL in for service and was greeted by an extremely pleasant and charming service advisor(George Popadopolis).While doing a thorough walk around of my vehicle George pointed out some paint da extremely pleasant and charming service advisor(George Popadopolis).While doing a thorough walk around of my vehicle George pointed out some paint damage on my rear bumper. While I was very upset to see the damage I was thrilled to learn that it could be repaired by their in house painter(Jason Schulze) in 1 day for less than my insurance deductible. They gave me a loaner car and the next day not only was my service done but my bumper looked like new again and I didn't need to file an insurance claim. I recommend this service to everyone. Excellent job. More

My experience with Frankel Acura was great. The employees at Frankel have great customer service and treat you like family. They keep you informed each step of the way and treat you like family. I employees at Frankel have great customer service and treat you like family. They keep you informed each step of the way and treat you like family. I would recommend Frankel to my family and friends!!!! More