Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
AutoNation Acura Hunt Valley - Service Center
Cockeysville, MD
139 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Workmanship
Service Time
Service Communication
139 Reviews of AutoNation Acura Hunt Valley - Service Center
Sort by
December 25, 2022
Already responded but it did not register! Always pleased with work when Frankel handled and hope it doesn’t change with Autonation. Your prices are too high and I may have to reevaluate in Always pleased with work when Frankel handled and hope it doesn’t change with Autonation. Your prices are too high and I may have to reevaluate in future but for now I’m happy with service. Jennefer Thomas More
by jenneferthomas
Employees Worked With
George and Donna
December 24, 2022
We have always been happy working with the service department for over 20 years. George always makes me feel very special. Harry was good as well. I like the communication department for over 20 years. George always makes me feel very special. Harry was good as well. I like the communication More
by lounarrow
Employees Worked With
George, Harry, and Sean
December 22, 2022
I had a great experience with the service on my RLX. John and George discussed the issues with me and continued my confidence in the Acura dealership John and George discussed the issues with me and continued my confidence in the Acura dealership More
by Bob
Employees Worked With
John, George
December 21, 2022
I received excellent service from Service Representative, Jon Marmaras. Mr. Marmaras always assists with setting up my service appointment and carefully explains the needed service and time frame for complet Jon Marmaras. Mr. Marmaras always assists with setting up my service appointment and carefully explains the needed service and time frame for completing service. Mr. Marmaras also communicates with any new issues that are found during service and then fully reviews the service completed, and next service issues. More
by chucker1
Employees Worked With
Jon Marmaras
January 01, 2022
I was very disappointed to experience how unwelcoming we felt during our whole visit. There was barely any communication. The worst thing was that we signed the work that had to be done but, that they are c felt during our whole visit. There was barely any communication. The worst thing was that we signed the work that had to be done but, that they are charging Hidden fees. ' Service fee' on top of the already very expensive service. When I asked about it first I was told it was for the service bridges. Than he said it was just an extra fee. We never agreed on this. And also aä extra fee to service a car. When you already pay them 220 dollars for some oil and filters? They just want to make some extra money and they are never communicating about this. Will never go there again. Will place reviews on every platform. In the end they didn't even wash of vacuum the car. More
by matyaslaureys
Employees Worked With
No nametag
September 03, 2021
Parts and Service are way overpriced, so are the vehicles. They are above other dealership's pricing and the market. They never match other Acura's pricing because they are the only Acura dealership vehicles. They are above other dealership's pricing and the market. They never match other Acura's pricing because they are the only Acura dealership in the 25 miles radius and they have no competition. I serviced my two Acuras there few times and tried buying once. They would not give up a dollar. More
by Andrei_M
Employees Worked With
Lori Connolly, Robert Hess
April 07, 2021
Very pleased this is our second lease at Acura Hunt Valley. Rob Jones was great to work with. He helped with all our needs and was very through. He is very professional and friendly. Valley. Rob Jones was great to work with. He helped with all our needs and was very through. He is very professional and friendly. More
by alycewade9
Employees Worked With
Everyone was helpful and friendly, Lori Connolly
November 15, 2019
They Always Make You Feel Welcome and Important! I got my first MDX in 2010 and every experience with the dealership since then has been a positive one. The service folks take the time to explain ev I got my first MDX in 2010 and every experience with the dealership since then has been a positive one. The service folks take the time to explain everything and have actually recommended NOT doing some things that weren't really necessary based the cost involved. I'll be back when it's time for a new one! More
by Bob S
Employees Worked With
George, Mackenzie, and Jonathan
