AutoNation Acura Hunt Valley
Cockeysville, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Rob was great in helping us acquire the mdx that we wanted. Took care everything, got me financed at 0.9%, installed useless accessories per my request and delivered the vehicle, all in less than 36 h wanted. Took care everything, got me financed at 0.9%, installed useless accessories per my request and delivered the vehicle, all in less than 36 hours. Rob was very helpful and knowledgeable about Acura as well as comparison to other luxury vehicles. My wife and I are very satisfied with the customer service he provided. If you're going to buy an acura at frankel, talk to rob davey! More
I have had an excellent relationship with Frankel Acura for nearly 14 years. Never have I had a reason to complain. This not only includes the sales department but also the service department. I like Acur for nearly 14 years. Never have I had a reason to complain. This not only includes the sales department but also the service department. I like Acuras and plan to continue purchasing my new cars from Frankel. More
i can say compared to when i had a ford and i used to take my car to the ford dealer ship. dealing with acura has been a 100% improvement from what i used to deal with at the ford dealer. this acura(well take my car to the ford dealer ship. dealing with acura has been a 100% improvement from what i used to deal with at the ford dealer. this acura(well..all the acura dealers i have dealt with so far ) have been top notch supreme service bar none hands down.the only gripe i had ( which i know the srvc people cant control ) is the price of some of the services, but i can say the quality of dedication and work and atmosphere im in when i go to acura dealer is well worth it!! as of right now acura as a whole has me won, hands down!! More
At this dealership, I felt as if I was not being pressured into buying a car. The people there were very nice and the vehicles were very clean and well priced. I recommend Paul Nicholson as a salesp pressured into buying a car. The people there were very nice and the vehicles were very clean and well priced. I recommend Paul Nicholson as a salesperson because he tells you how it is. He was helpful with getting the car washed, going through paperwork, answering questions, and setting up the 3 MONTHS FREE XM!!! More
My wife and I were promptly greeted (even at 6:00pm on a Thursday) and attended by Frank Wilfong who showed us "his favorite" car. Now, it's my favorite car. The test drive was short (4 miles), but long e Thursday) and attended by Frank Wilfong who showed us "his favorite" car. Now, it's my favorite car. The test drive was short (4 miles), but long enough for him to show me what the TSX can do. Two days later, the car was ready for delivery at a time which was convenient for us and Frank showed us more about what the car can do. He even programmed the home link for us and down-loaded my cell phone contact list into the car for me. Frank followed-up promtly with my insurance agent to make sure all necessary information was provided. It has been an enjoyable experience. More
Good deal on a Very Clean (looks like new) car. This is Good deal on a Very Clean (looks like new) car. This is my second preowned car from Frankel. The dealer friendly and quick to address all my questio Good deal on a Very Clean (looks like new) car. This is my second preowned car from Frankel. The dealer friendly and quick to address all my questions. More
I had a great experience with Paul/Frankel. My car was totaled in an accident and I was reluctant to purchase a new car on short notice. As soon as I saw the car I was interested in, I was completely reli totaled in an accident and I was reluctant to purchase a new car on short notice. As soon as I saw the car I was interested in, I was completely relieved because not only was it in my price range, but it was extremely clean. It looked like a brand new car! Paul was very friendly and helpful and the staff did a great job with the car. I'd definitely recommend them to others. More
Steve was great to deal with. His friendliness and great price was a great combo. This wasnt my first car I bought from him and it won't be te last. price was a great combo. This wasnt my first car I bought from him and it won't be te last. More
Pros! Let me start by admitting this is my first time Pros! Let me start by admitting this is my first time writing a review for any business. This is my 4th Acura...I’ve purchased in TX, NY and now MD Pros! Let me start by admitting this is my first time writing a review for any business. This is my 4th Acura...I’ve purchased in TX, NY and now MD this was by far the BEST new car experience to date. I purchased a 2012 Acura TL from Terry and worked my financing with Sisco and Terry. The gentlemen treated me with a level of respect I’ve come to associate with Acura but the personal touch was ABCD in my book (Above & Beyond the Call of Duty)! More
I was attempting to buy this vehicle almost a year and a half ago. I called back to my salesman and asked him to make a 14 month old deal good again. He did and made my experience the best I could ever have half ago. I called back to my salesman and asked him to make a 14 month old deal good again. He did and made my experience the best I could ever have. I love Frankel Acura!! They also were so compassionate as I cried my eyes out saying goodbye to my old vehicle!! LOL!! Car buying is stressful, but Frankel made it better than ever! And I LOVE my new RDX!! I want to drive it everywhere! More