AutoNation Acura Hunt Valley

Excellent Customer Service I had a wonderful experience at Frankel Acura and could not be more satisfied with my preowned 2002 Acura TL. Dennis Kinsey made the process simple an I had a wonderful experience at Frankel Acura and could not be more satisfied with my preowned 2002 Acura TL. Dennis Kinsey made the process simple and enjoyable and explained to me everything I needed to know about the car. The car was in pristine condition and drives great! I highly recommend Frankel Acura to anyone looking to purchase a quality vehicle. More

Phenominal customer Service I had an awesome experince at Frankel Acura. Fran Myers was not only my salesman, but an excellent advisor. He was cognizant of what I wanted in my pr I had an awesome experince at Frankel Acura. Fran Myers was not only my salesman, but an excellent advisor. He was cognizant of what I wanted in my pre-owned vehicle; however, he sold me a pre-owned vehicle that exceeded my expectations. Also, Dennis was able to keep my monthly payments below the amount I was seeking. I was not pressured to purchase the vehicle. He explained the features of my car in detail not only during the showing, but again when I picked my vehicle up. I am satisfied with the excellent customer service that I was given throughout my process. I highly recommend Fran and Frankel to anyone seeking to pruchase a car. You will be treated like family and not a customer. More

Great Certified-Preowned Purchase Experience! My husband and I had a very good experience working with & purchasing our 2013 RDX from Dennis Kinsey - he was Great! Dennis was customer focused, de My husband and I had a very good experience working with & purchasing our 2013 RDX from Dennis Kinsey - he was Great! Dennis was customer focused, demonstrated great follow-up and he was the reason we purchased from Frankel and not a Dealership in PA. Enjoyable experience. More

I absolutely love Fran Meyers he changed my life I chose the best dealership in the world they are reliable they will help you at all cost to keep a smile on your face! I told Fran what I was looking I chose the best dealership in the world they are reliable they will help you at all cost to keep a smile on your face! I told Fran what I was looking for and with in minutes he helped me purchase my first car which an 2011 Acura it's beautiful and it drives great I would recommend him to everyone I know! He's very dedicated to his customers and he's about his business! I'm greatful and I'm pleased with his work thanks Fran your the best More

Overall Awesome Experience I had an awesome experience at Frankel Acura. My salesman, Fran Meyers was a pleasure to work with and did a wonderful job helping me purchase my 201 I had an awesome experience at Frankel Acura. My salesman, Fran Meyers was a pleasure to work with and did a wonderful job helping me purchase my 2014 Acura RDX. I did an internet inquiry and Fran Meyers called me almost immediately after clicking submit. That proved to be invaluable as we were able to discuss what vehicle I was looking for, my current trade-in vehicle and what other options I was looking for in a new vehicle. Upon arrival at Frankel Acura, Fran immediately made me feel comfortable and was extremely knowledgeable in the Acura product. I truly appreciate his kindness, concern and helpful manner as he took a good amount of time in showing me the car and all of the features it had to offer before I proceeded with my purchase. I definitely would recommend Fran Meyers and the entire Frankel Acura team! More

2013MDX Quite enjoyable experience buying my first SUV from Fran two weeks ago. It was an informative, relaxed, supportive and realistic exchange---not the lo Quite enjoyable experience buying my first SUV from Fran two weeks ago. It was an informative, relaxed, supportive and realistic exchange---not the long drawn-out process we imagine and dread, based on our own previous, other-dealership experiences. I felt my business was important to the Frankel dealership and being treated as I wanted to be treated was very important to me. The new-buyer 'clinic' was held just a few days after my purchase--- we gathered at the dealership to meet the staff that will carry us forward in our Frankel Acuras. It was a confident, straight-forward service team ready with decades of service experience. More

Impressive I drove 2.5 hours to test drive/buy my car and I would do it again in a minute! Fran and Dennis took excellent care of me, gave me a great deal, and m I drove 2.5 hours to test drive/buy my car and I would do it again in a minute! Fran and Dennis took excellent care of me, gave me a great deal, and made me feel like a valued customer! Thank you!! More

Fantastic My experience at Frankel Acura was great. Fran Meyers helped me get the car that I wanted and I will definitely be back when I purchase my next car. My experience at Frankel Acura was great. Fran Meyers helped me get the car that I wanted and I will definitely be back when I purchase my next car. More

Wonderful Fran Meyers and Jamey Hebb bent over backwards to make sure I was happy and was purchasing the best car for my family. I test drove many cars over mul Fran Meyers and Jamey Hebb bent over backwards to make sure I was happy and was purchasing the best car for my family. I test drove many cars over multiple days. Fran contacted me when appropriate, but it was never too much. Jamey worked out the financing and warranty perfectly and to my satisfaction. Both of these men are nice quality people which is hard to find. I will refer friends and family to Frankel Acura because of my wonderful experience and I will be back for more cars when the time is right!!! More

Nice and Easy Had a wonderful experience at Frankel. The staff was knowledgeable and nice. We felt like Fran had our best interest at heart, not his commission. he Had a wonderful experience at Frankel. The staff was knowledgeable and nice. We felt like Fran had our best interest at heart, not his commission. he showed us every car with in our wishes. The whole process was easy and everyone we met was incredibly welcoming. We don't live in the state of Maryland and all the Title and tag paperwork was taken care of which was a welcome relief. They even encouraged us to look for the best price for a trade in which happened to be elsewhere. More