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AutoNation Acura Hunt Valley

Cockeysville, MD

4.7
399 Reviews
AutoNation Acura Hunt Valley is your local source for all things Acura in the Greater Baltimore area. Located in Cockeysville, our dealership serves residents from Baltimore, Towson, and Timonium, too. From the latest new Acura cars and SUVs for sale, to our extensive used inventory, AutoNation Acura Hunt Valley has it all. Visit our website to learn more, and schedule a test drive today.
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10400 York Rd

Cockeysville, MD

21030

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Showing 399 reviews

May 30, 2019

Routine maintenance Outstanding service and professionalism. Work was completed well in advance of schedule and they communicated through out the process. Would recommend More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan
May 31, 2019 -

AutoNation Acura Hunt Valley responded

Hello Mike, thanks so much for the feedback and 5-star review, we do appreciate it!

May 30, 2019

Jeff Sanders WORST SERVICE REP! I was referred here by purchasing dealer for service. After, several ( 4 visits) my initial concern was not addressed. Instead I was told transmission More

by shonie417@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Sanders
May 31, 2019 -

AutoNation Acura Hunt Valley responded

Hello I am very sorry to hear about your recent experience at our dealership. We strive for 100% customer satisfaction and so this is not how we expect our customers to feel when they leave our dealership. Please know that you are a valued client here at Acura Hunt Valley. If you could please contact me directly I'd like to talk to you about your experience and see if we can make things right. Thank you, Robert Hess, General Manager. 410-666-5300 or rhess@priority1cars.com.

May 25, 2019

Always reliable Great reliable dealership. We’ve been having our car serviced at Frankel Acura for years. Each time we come it’s the same courteous, reliable service. More

by Acuramom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Connolly
May 29, 2019 -

AutoNation Acura Hunt Valley responded

Thank you "Acuramom" for the great 5-star review, we do appreciate it!

May 07, 2019

Routine service/Recall Service was handled in a very peofessional manner. . Matt Mowry was very helpful on all levels as well as George Martsoukas on a previous visit. More

by Honey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Martsoukas, Matt Mowry
May 08, 2019 -

AutoNation Acura Hunt Valley responded

Thank you so much for the 5-star review, we really do appreciate it!

May 05, 2019

Very accommodating I have been a loyal customer ever since I bought my vehicle 10 yrs. ago. In my terms, the service department has been efficient in general. I know the More

by Willie F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mackenzie, John, George, Matt
May 06, 2019 -

AutoNation Acura Hunt Valley responded

Hi Willie! Thank you so much for taking the time to leave your feedback. We love having you part of our Acura Hunt Valley family and we appreciate your loyalty over the last 10 years. We'll continue offering you exceptional service for years to come. Thank you again!

April 24, 2019

Fast friendly service Service staff is always efficient and professional. Always know my car will be done to high expectations with great service. Will continue to be a re More

by Bob’s Acura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt and George
Apr 24, 2019 -

AutoNation Acura Hunt Valley responded

Thank you "Bob" for the great review...we are so glad to have you as a repeat customer!

April 22, 2019

Excellent sales service, difficulty with finance department I was very pleased with the sales service provided by Mr. Dennis Kinsey. He took a lot of time to work with me to explain the vehicle in depth and was More

by Geoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Kinsey
Apr 22, 2019 -

AutoNation Acura Hunt Valley responded

Hi Geoff! Thank you so much for the feedback and for taking the time to leave us a review. We do appreciate it and are very sorry for the delay in getting your finance paperwork completed.

April 21, 2019

Suspension problems and seat frame issue Service was terrific. I was provided a loaner car and all was taken care of to ensure I received the best service possible. I always service my car More

by Bobbyr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John M and Mike M
Apr 22, 2019 -

AutoNation Acura Hunt Valley responded

Thank you so much for the 5-star review!

April 18, 2019

Maintenance visit I had a very positive experience Jonathan was my advisor and was very customer focused. My experience at hunt Valley Acura is consistently positiv More

by Sandy D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Marmaras
Apr 19, 2019 -

AutoNation Acura Hunt Valley responded

Hi Sandy, thank you so much for the feedback and 5-star review, we do appreciate it!

April 17, 2019

Expert Service, Personable Staff I have never had a bad experience at Frankel Acura. They are professional, courteous, and technically knowledgeable. I live in Bel Air and notwithst More

by JC33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George, Jonathan, Jonathan (#2).
Apr 19, 2019 -

AutoNation Acura Hunt Valley responded

Hi Jerry, thank you so much for taking the time to review us, we appreciate it very much and are so glad to have you as a customer!

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