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AutoNation Acura Hunt Valley
Cockeysville, MD
439 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 439 reviews
December 24, 2022
We have always been happy working with the service department for over 20 years. George always makes me feel very special. Harry was good as well. I like the communication department for over 20 years. George always makes me feel very special. Harry was good as well. I like the communication More
by lounarrow
Employees Worked With
George, Harry, and Sean
December 21, 2022
I received excellent service from Service Representative, Jon Marmaras. Mr. Marmaras always assists with setting up my service appointment and carefully explains the needed service and time frame for complet Jon Marmaras. Mr. Marmaras always assists with setting up my service appointment and carefully explains the needed service and time frame for completing service. Mr. Marmaras also communicates with any new issues that are found during service and then fully reviews the service completed, and next service issues. More
by chucker1
Employees Worked With
Jon Marmaras
January 01, 2022
I was very disappointed to experience how unwelcoming we felt during our whole visit. There was barely any communication. The worst thing was that we signed the work that had to be done but, that they are c felt during our whole visit. There was barely any communication. The worst thing was that we signed the work that had to be done but, that they are charging Hidden fees. ' Service fee' on top of the already very expensive service. When I asked about it first I was told it was for the service bridges. Than he said it was just an extra fee. We never agreed on this. And also aä extra fee to service a car. When you already pay them 220 dollars for some oil and filters? They just want to make some extra money and they are never communicating about this. Will never go there again. Will place reviews on every platform. In the end they didn't even wash of vacuum the car. More
by matyaslaureys
Employees Worked With
No nametag
September 03, 2021
Parts and Service are way overpriced, so are the vehicles. They are above other dealership's pricing and the market. They never match other Acura's pricing because they are the only Acura dealership vehicles. They are above other dealership's pricing and the market. They never match other Acura's pricing because they are the only Acura dealership in the 25 miles radius and they have no competition. I serviced my two Acuras there few times and tried buying once. They would not give up a dollar. More
by Andrei_M
Employees Worked With
Lori Connolly, Robert Hess
August 05, 2021
Very knowledgeable staff and we received a fair deal on our new RDX. We appreciate the time that Mark spent with us going over the different features of our new car. our new RDX. We appreciate the time that Mark spent with us going over the different features of our new car. More
by Rich H.
Employees Worked With
Mark Butler, Lori Connolly, Robert Hess
June 26, 2021
We were very pleased with the care and support of David and the other sales personnel! David was wondering. He was caring, sensitive and compassionate to my husband and I! Never pushy! David is perfect and the other sales personnel! David was wondering. He was caring, sensitive and compassionate to my husband and I! Never pushy! David is perfect for his job and we were so glad he made his first sale with us! Thanks to all of you again More
by aliceccrn
Employees Worked With
David
