AutoNation Acura Hunt Valley

The service was excellent. Every employee treat me professionally, kindly, with full understanding of my needs. There was no rush on the process. All my requests and wishes were successfully met. Th professionally, kindly, with full understanding of my needs. There was no rush on the process. All my requests and wishes were successfully met. Thank you so much. More

Amazing Experience My salesman Rick Jager was phenomenal!!! He made the whole experience seamless and had most of the paper work done before I even arrived. He was extr My salesman Rick Jager was phenomenal!!! He made the whole experience seamless and had most of the paper work done before I even arrived. He was extremely patient, as he answered all of my questions regarding the sales process and vehicle features/options. He's a very down to earth kind of guy with a great since of humor! If you visit Acura of Hunt Valley do yourself a favor and ask for Rick if you want a stress free experience! I also have to mention the sales manager Guy Christopher who was amazing at providing a great deal, he's a sales manager who believes in putting the customer first and really willing to put forth the effort to ensure a good deal is made and he's not pushy or overbearing on the customer which is very rare in the business. I will definitely be returning to get service on my MDX and to purchase another vehicle when it's time. More

2012 Acura TSX from Acura Hunt Valley I purchased a previously owned 2012 Acura TSX from Acura Hunt Valley. It was the best car buying experience I have ever had. I worked with Rick Jager. I purchased a previously owned 2012 Acura TSX from Acura Hunt Valley. It was the best car buying experience I have ever had. I worked with Rick Jager. Rick took great care of me and never once pressured me into anything. Rick made the entire buying experience very efficient . If you looking to get a new/used Acura I would highly recommend you reach out to Rick Jager. More

New MDX Excellent purchasing experience from start to finish. Teresa Cook was a pleasure to do business with, extremely knowledgeable. Highly recommend Franke Excellent purchasing experience from start to finish. Teresa Cook was a pleasure to do business with, extremely knowledgeable. Highly recommend Frankel Acura of Hunt Valley. More

They Always Make You Feel Welcome and Important! I got my first MDX in 2010 and every experience with the dealership since then has been a positive one. The service folks take the time to explain ev I got my first MDX in 2010 and every experience with the dealership since then has been a positive one. The service folks take the time to explain everything and have actually recommended NOT doing some things that weren't really necessary based the cost involved. I'll be back when it's time for a new one! More

Disrespectful While ago I wanted to get my new car as I loved the TLX I contacted the dealership and they asked me some questions which about the test drive and mon While ago I wanted to get my new car as I loved the TLX I contacted the dealership and they asked me some questions which about the test drive and monthly payment. Since they found I can just pay $350 per months, they completely ignored me and did not even ask about my down payment which could cover the whole story. Long story short, I had to go to Baltimore city area to shop which is far a way. They discriminated me. I am so disappointed. They have the worst car sales team and so disrespectful. Drive far and get your car with better care. More

From the first time we walked into the showroom until the day we drove our new 2020 MDX out of the dealership drive, we received superb service! The staff members were courteous and professional. Steve Kleem day we drove our new 2020 MDX out of the dealership drive, we received superb service! The staff members were courteous and professional. Steve Kleeman, our Client Advisor, reviewed all the vehicle options and went above and beyond to deliver our vehicle a day earlier with all of the accessories we ordered at the last minute! We would like to acknowledge Jared Weisfeld, our Finance MGR., for his outstanding expertise and advice! Both these gentlemen were a pleasure to work with. The technician, who delivered our car, provided all the important instructions For operation. He was very thorough and patient and answered all of our repeated questions. He was very knowledgeable about all the new technology in the car and we appreciated all his assistance. We regret not being able to acknowledge him by name at this moment, it was a rather stimulating experience, however, an excellent one we will pass along to everyone! Thank you Frankel/Hunt Valley Acura! More

Purchase of Acura MDX My husband and I had a wonderful time purchasing my new Acura MDX at Frankel Acura at Hunt Valley. Dean B is a true professional. My husband and I had a wonderful time purchasing my new Acura MDX at Frankel Acura at Hunt Valley. Dean B is a true professional. More

Courteous,on time, at the price quoted The folks at the dealership greeted me immediately, discussed my service, gave a price, got alone vehicle and was on my way. When they called back th The folks at the dealership greeted me immediately, discussed my service, gave a price, got alone vehicle and was on my way. When they called back the price was exactly what they quoted and they treat you like they really appreciate your business. More

Great service writer Jonathan Service writer was friendly and most efficient.Kept in the loop with my repair ..Gave me an estimate of time and he was right on target. Service writer was friendly and most efficient.Kept in the loop with my repair ..Gave me an estimate of time and he was right on target. More