AutoNation Acura Hunt Valley

Great experience at Hunt Valley Acura Charles my sales consultant was knowledgeable and helpful with the process. Huntvalley Acura was worth the 2 hour ride. Don’t think twice about making the d sales consultant was knowledgeable and helpful with the process. Huntvalley Acura was worth the 2 hour ride. Don’t think twice about making the drive. It is my 11th Acura and my first with Charles and Hunt Valley but I know I will be buying my 12th Acura from them in the coming months More

Made an appt for A13 service a month in advance, told them we would need a loaner and were assured that request would be granted. The appt was on Nov. 21st at 9:30 am. That morning we prepared to take them we would need a loaner and were assured that request would be granted. The appt was on Nov. 21st at 9:30 am. That morning we prepared to take the car over to AutoNation Acura, about 10 minutes before leaving my home we received a call that no loaner would be available. They told us that they would call when a loaner was returned and we could bring the car over for service. Are day was put on hold waiting for this call, call received about 100 pm and we headed to the dealership. when i arrived they tried to convince me to just hang around for an 1 1/2 hours for them to complete service. This would of put me right in the heart of rush hour traffic and I demanded the loaner as originally requested. So, we proceeded back to the dealership to pick up car at 700 pm to avoid traffic. The paperwork was available in the Sales department as the service folks had already departed for the day. When I got back home noticed the usual documents were not attached, specifically the Acura multipoint vehicle inspection checklist. I responded back to Sean, as he sent me the invoice that could be paid prior to arriving, after (7) requests via texts for this document, I still have not received it as of today Nov. 29th. I was provided many excuses, but this is Totally unacceptable!! I have been a customer of this facility for over 20 years, I just don't understand why they would go so far out of their way to aggravate a long term customer?? More

I’m a long-time Acura driver. After I moved to Baltimore from DC/Montgomery County and needed a nearby Acura dealer to lease and service a new RDX, I came to AutoNation Hunt Valle After I moved to Baltimore from DC/Montgomery County and needed a nearby Acura dealer to lease and service a new RDX, I came to AutoNation Hunt Valley Acura. Will Gaines, my sales associate, and the entire staff were very professional and helpful. More

This dealership was upfront and honest. There was no xx and no surprises. My salesperson Will was knowledgeable and helpful. There was no xx and no surprises. My salesperson Will was knowledgeable and helpful. More

Charles was very helpful and respectful throughout my experience of looking for a new vehicle and managed to get me a better deal on a newer vehicle than the one I originally came in to look at, will def experience of looking for a new vehicle and managed to get me a better deal on a newer vehicle than the one I originally came in to look at, will definitely make sure to come back and see Charles for any future vehicles that I look to purchase. More

We had our car picked out and were on time for our appointment but it took 3 1/2 hours. We had pre negotiated the price. When we arrived they backed into electives like dent protection we didn’t wan appointment but it took 3 1/2 hours. We had pre negotiated the price. When we arrived they backed into electives like dent protection we didn’t want. They refused to remove them. Presumably bc they kept points for selling those things, and bc it would result in a savings for us. They tried to explain saying we were getting rebates we were not getting and we’re not eligible for. That whole component took about 30 minutes and they had us sit 2 hours after it was settled before sending us to finance. Would never go to Acura Hunt Valley again. If you have to, avoid Brandon. More

It was easy to schedule my service online. Drop off is super easy too (we dropped off the night before.) I really like the new text updates during the service process and the remodel of the de Drop off is super easy too (we dropped off the night before.) I really like the new text updates during the service process and the remodel of the dealership is lovely! Made pickup super smooth. More

It was a very easy process buying my used car from AutoNation Hunt Valley. Everyone, from the Salesman, Mark, all the way through finance was amazing. Even finance was a breeze. Highly recommend AutoNation Hunt Valley. Everyone, from the Salesman, Mark, all the way through finance was amazing. Even finance was a breeze. Highly recommend More

The ten did a excellent job on finding me a lender in the process of me getting a new car. process of me getting a new car. More

Automation was very helpful in helping me select the right vehicle. The whole team was instrumental in this process Thanks Ron. I would like to specifically thank Mr. Gaines W. I hope I got it right. He right vehicle. The whole team was instrumental in this process Thanks Ron. I would like to specifically thank Mr. Gaines W. I hope I got it right. He was so patient and knowledgeable on the process. Everything had to be done manually because of the auto industry hack. Mr. Gaines went above and beyond to walk us through every detail. Ultimately deciding the 2025 Acura MDX Aspec Advance. I love my car. Thanks Auto Nation. More