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AutoNation Acura Gulf Freeway - Service Center

League City, TX

4.9
552 Reviews

552 Reviews of AutoNation Acura Gulf Freeway - Service Center

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September 10, 2021

BUD IS EXCELLENT!!!.. VERY PROFESSIONAL AND PATIENT.. WHEN I COME FOR MY SERVICE I LOOK FOR HIM. More

by Jerriburns7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BUD
Sep 10, 2021 -

Jerriburns7 responded

THIS IS JERRI BURNS

September 10, 2021

Matthew made this service experience on my RDX simple, timely, and complete. Excellent representative and service. No hassle or hard sell. Process a bit heavy on the reminder notification, but not reall More

by TRH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Danner
Sep 13, 2021 -

AutoNation Acura Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 10, 2021

Best experience at a dealership ever!! Matthew was wonderful! I got out of my car and he met me at the door!! He was very polite and knowledgeable. It was a holiday weekend but he kept us notified More

by Karentew2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew
Sep 13, 2021 -

AutoNation Acura Gulf Freeway responded

Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

September 09, 2021

The service representative (Matt) accurately took note of the issue I was experiencing with my transmission and he informed me of a minor recall and said it would also be resolved while my vehicle was in for More

by Jim D
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
Sep 10, 2021 -

AutoNation Acura Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 08, 2021

Matthew was accommodating and very respectful. My car battery was replaced quickly and smoothly. It was a hassle free experience, they have an office station where I was able to get my work done while w More

by rheidi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew
Sep 08, 2021 -

AutoNation Acura Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 08, 2021

Matthew is one of the best and helpful agents ever! He takes his efforts and time for us and offers an awesome service with a good price. I will definitely recommend Acura Auto Nation and Matthew. 11 out More

by MK
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew
Sep 09, 2021 -

AutoNation Acura Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 07, 2021

Matthew did amazing job and explained it all. No pressure and very informative. I would highly recommend him and Acura gulf freeway service department to anyone More

by siscacook
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Danner
Sep 09, 2021 -

AutoNation Acura Gulf Freeway responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Acura Gulf Freeway. We appreciate your recommendation of AutoNation Acura Gulf Freeway and we hope to be of service again in the future. Drive safe, and we'll see you on the road.

September 07, 2021

Excellent service. Bud has always taken care of servicing my RL and gives me good information on the status of my RL. The facility including the waiting area is always clean. More

by al
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bud Peung
Sep 09, 2021 -

AutoNation Acura Gulf Freeway responded

Hi, your comments keep us motivated and working hard for all our guests! Thanks again for taking the time to leave us this information about your recent visit. Take care!

September 07, 2021

I have brought my Acura MDX to this dealership for several years and have always had a great experience. No pressure and an awesome staff! More

by VickyL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bouth "Bud" Peung
Sep 09, 2021 -

AutoNation Acura Gulf Freeway responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Acura Gulf Freeway. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

September 06, 2021

We always receive great service. Matthew is the absolute best. It is by far the best service experience we’ve ever had. He takes the time to explain everything to us and provides us with options. More

by Mrs. Billups
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew
Sep 06, 2021 -

AutoNation Acura Gulf Freeway responded

Hi, thank you for your kind review; we are happy to pass along your comments to Matthew here at AutoNation Acura Gulf Freeway! If you need more help, our team is available to talk -- safe travels!

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