Back

AutoNation Acura Gulf Freeway - Service Center

League City, TX

4.8
556 Reviews

556 Reviews of AutoNation Acura Gulf Freeway - Service Center

Sort by
January 14, 2022

Overall excellent service department. Great customer service. Service advisor Bud is awesome! Great customer service skills. More

by vdoug7313@aol.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bud service department
Jan 18, 2022 -

AutoNation Acura Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

January 13, 2022

I have had my vehicle in twice now to fix a problem with the sound system making a crackling noise that makes phone calls and listening to the stereo unusable. It is still not fixed and the service staff is More

by rjvflpilot
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marcus Harnamji
Jan 15, 2022 -

AutoNation Acura Gulf Freeway responded

Hi, we strive for 100% satisfaction, and we regret to find out that this was not the case. If you'd like, please contact our General Manager at (713) 489-2050. We'd appreciate the chance to make your experience a positive one.

January 13, 2022

Excellent service, on time, clean waiting area, service advisor very professional and friendly, Keep it up... Thanks More

by julioribas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bud Peung
Jan 15, 2022 -

AutoNation Acura Gulf Freeway responded

Hi, we are very happy to have provided you with such a positive experience! If you need more help, our team is available to talk -- safe travels!

January 12, 2022

Bud was very nice and professional. My car was done before the promised wait time. More

by Jp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bud Peng
Jan 15, 2022 -

AutoNation Acura Gulf Freeway responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to stop by if you ever need any more help.

January 10, 2022

Was seen promptly and had a nice area to sit and wait while my car was being serviced More

by Bhroberts369
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kou K
Jan 15, 2022 -

AutoNation Acura Gulf Freeway responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

January 08, 2022

I have never visited Acura Autonation and the atmosphere not pleasant. My services representative “Mr. Bud” is always professional but, at the same time friendly as are all personnel at the dealership. All More

by PrizzyeB.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bud Pung
Jan 15, 2022 -

AutoNation Acura Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 07, 2022

Process from start to finish is excellent! Everyone is professional and they provide updates during the process. Their lobby is a really nice waiting area!! More

by anaidavazquez69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bud
Jan 15, 2022 -

AutoNation Acura Gulf Freeway responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

January 06, 2022

I took my RDX in since a had a warning on my dashboard I took my RDX in since a had a warning on my dashboard THAT THERE WAS AN ENGINE PROBLEM that only the dealer could handle. The SERVICE was fast, effi More

by Harold H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Kou
Jan 15, 2022 -

AutoNation Acura Gulf Freeway responded

Hi Harold, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 03, 2022

The Service Adviser greeted me upon arrival with no waiting. He was friendly and kept me updated during the service. The entire service experience was exceptional. More

by Racyreader
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bud P.
Jan 15, 2022 -

AutoNation Acura Gulf Freeway responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Acura Gulf Freeway. If you ever need help, just give us a call. Happy motoring!

January 02, 2022

The service representative (Bud) did an excellent job handling the service on my vehicle. They discovered the issues quickly and had the repair completed in a short time while I waited. I have always had More

by MikeD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bud (Service Representative), Sydney Thorp
Jan 15, 2022 -

AutoNation Acura Gulf Freeway responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

...
44
...