AutoNation Acura Gulf Freeway - Service Center

This is a very good place to get your vehicle serviced. I will keep coming back to get my vehicle serviced. I will keep coming back to get my vehicle serviced. More

Extremely dissatisfied. Despite buying three cars from AutoNation Acura, I will never to make another purchase. In 2022, I purchased a new car and encountered tire problems Despite buying three cars from AutoNation Acura, I will never to make another purchase. In 2022, I purchased a new car and encountered tire problems within a year. Despite adhering to their maintenance schedule at their service center, they claim there's nothing they can do. Seeking a second opinion revealed that the tires were not rotated as needed. Despite presenting this information, the service department insists the rotation was done and the car is problem-free. After replacing two tires, I now face the need for new ones again within six months. AutoNation Acura maintains their stance that there's no issue with the car and nothing they can do. More

I actually purchased my MDX from a dealership in Indianapolis but was in Houston and needed a service for my car. They were exceptionally easy to work with, the service was quick, communication grea Indianapolis but was in Houston and needed a service for my car. They were exceptionally easy to work with, the service was quick, communication great and staff super friendly. Bud in the service area was very helpful! I wish this was who I worked with in my home state. More

Honest conversation and customer service. Professional and quality service . The service videos are absolutely awesome. Prompt service. Lounge area immaculate , cozy & plenty of free snacks Professional and quality service . The service videos are absolutely awesome. Prompt service. Lounge area immaculate , cozy & plenty of free snacks . More

Bud is very good to work with. I have been working with him for years. I have been working with him for years. More

Worst experience. The associate should have provided that it will be additional charges before having driving an hour to the dealership. The associate should have provided that it will be additional charges before having driving an hour to the dealership. More

Bud is great to work with. He is very nice and professional. He explained what was being done on my car thoroughly. He is very nice and professional. He explained what was being done on my car thoroughly. More

The service was done in a timely manner and my advisor, Mario, advised me of additional services that would be needed at a later date. He was very helpful. Mario, advised me of additional services that would be needed at a later date. He was very helpful. More

My car had a rare problem that happened while I was out. I drove in, they gave me a loaner and got my car in right away. It was fixed the next day. Very professional and I couldn't be happier with them. I drove in, they gave me a loaner and got my car in right away. It was fixed the next day. Very professional and I couldn't be happier with them. More

Terrific service personnel, who are knowledgeable about Acura. Fair prices, comfortable waiting and fast service. I have been servicing my car with them for 12 years… My 12 year old Acura with 180K miles r Acura. Fair prices, comfortable waiting and fast service. I have been servicing my car with them for 12 years… My 12 year old Acura with 180K miles runs like new …. Same as the day I got it…. More