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AutoNation Acura Gulf Freeway - Service Center

League City, TX

4.9
552 Reviews

552 Reviews of AutoNation Acura Gulf Freeway - Service Center

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September 01, 2022

My Acura TLX was towed to AutoNation Acura last Saturday after coming out the grocery where it wouldn't start. They quickly diagnosed the issue, replaced the battery, provided a courtesy wash and I was on m More

by DCS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bud
Sep 05, 2022 -

AutoNation Acura Gulf Freeway responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

August 31, 2022

Service lasted 2 days due to weather and had to ask for loaner car. The loaner had 75 miles worth of gas in it. I felt like it was an inconvenience to get a loaner car when my vehicle was being kept over More

by Bill_Tracie1988
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario
Sep 04, 2022 -

AutoNation Acura Gulf Freeway responded

Hi Bill, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (713) 489-2050. We'd appreciate the chance to make your experience a positive one.

August 30, 2022

Mario Patino in the service department was awesome with great service. He explained everything that was done and needs to be done in case any problem will arise, very friendly and attentive to the guest. T More

by ellietesoro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Patino
Sep 03, 2022 -

AutoNation Acura Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 30, 2022

Matthew was a great advisor and he really helped me get the right recommendations for my vehicle. More

by Jaquennette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew, Bud, Angel
Sep 03, 2022 -

AutoNation Acura Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 29, 2022

I am always pleased with the service at AutoNation Acura Gulf Freeway. All employees are always polite, informative and eager to help. They keep customers informed through the whole service process. More

by hoperise1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Danner, Mario Patino
Sep 03, 2022 -

AutoNation Acura Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 29, 2022

Very Friendly and attentive to the guess. very clean office and waiting area was clean and snacks were provided to customers More

by Rem17135
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Danner
Sep 03, 2022 -

AutoNation Acura Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 25, 2022

The service was professional, yet personable, as well as informative and timely. Will return again. More

by ladyjlb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
4777 Bud Peung
Aug 31, 2022 -

AutoNation Acura Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 24, 2022

Everything went very smoothly. Both Mario and Matt were courteous and kept me informed of what was happening with my vehicle. More

by ht
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario, Matt
Aug 28, 2022 -

AutoNation Acura Gulf Freeway responded

Ht, we're happy you found our staff to be so supportive during your experience here at AutoNation Acura Gulf Freeway. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 22, 2022

Mario was very helpful during the checkin process and explained every detail. The waiting area was comfortable also. My appointment for oil change and tire rotation was on time and the wait time for se More

by Skayjohnson0122
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario
Aug 27, 2022 -

AutoNation Acura Gulf Freeway responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

August 22, 2022

Great service. Went in for oil change and did not wait too long. Very detailed on issues and information. More

by Ortizg2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mathew
Aug 27, 2022 -

AutoNation Acura Gulf Freeway responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

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