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AutoNation Acura Gulf Freeway - Service Center

League City, TX

4.8
555 Reviews

555 Reviews of AutoNation Acura Gulf Freeway - Service Center

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January 10, 2023

My car needed a few things done and everything was completed the same day. Great servíce. More

by Ladis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kynal and Thomas
Jan 13, 2023 -

AutoNation Acura Gulf Freeway responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 05, 2023

Always great service and customer support. Very customer friendly. Mario and Matthew are great and reliable. More

by jessieormand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
Jan 08, 2023 -

AutoNation Acura Gulf Freeway responded

Hi, thanks for your praise and kind comments about our team. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

January 04, 2023

I have an older MDX, they take great care of my car, they tell me what repairs it needs, and give me an upfront price. More

by joe w
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie
Jan 06, 2023 -

AutoNation Acura Gulf Freeway responded

Hi Joe, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

December 30, 2022

Mario P was knowledgeable and professional, as well as friendly. He kept me updated and let me know what was essential. He followed up the next day and cleared up my confusion, although he had explained w More

by clz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
Jan 03, 2023 -

AutoNation Acura Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 26, 2022

There isn’t any inventory. My service guy Matt is great. The complementary wash was poor. More

by Dmrlundy4128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt
Dec 28, 2022 -

AutoNation Acura Gulf Freeway responded

Thank you for taking the time to share your feedback with us. Thank you for leaving feedback. Please reach out to us at (713) 489-2050 so we may identify ways to improve your experience.

December 26, 2022

Matthew took great care of us! Awesome Customer service! Good timing on oil change and clean! More

by Vee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Dec 28, 2022 -

AutoNation Acura Gulf Freeway responded

We are pleased to hear you had such a positive experience with us, Vee! Thank you so much for being one of our valued guests and we look forward to your next visit!

December 22, 2022

Mario was my service rep. He was attentive and prompt to address my RDX. He was courteous and attentive with the service technician in addressing other issues that I was not More

by rgnieto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
Dec 27, 2022 -

AutoNation Acura Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

December 19, 2022

We received great service when we took our 2022 MDX in for maintenance service. Matthew was polite and knowledgeable. Service was done in a timely manner. I only wish that I would have been reminded/a More

by bshack18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Dec 21, 2022 -

AutoNation Acura Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 14, 2022

Matthew did a great job keeping me informed of the problem and the time to obtain the part. It all went well. More

by Reggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Dec 17, 2022 -

AutoNation Acura Gulf Freeway responded

Hi Reggie, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

December 14, 2022

The dealership service department was very communicative and helpful with resolving vehicle concerns. Bud was especially helpful, and he helped explain the process he was taking to address warranty concern More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Buoth / Bud
Dec 17, 2022 -

AutoNation Acura Gulf Freeway responded

Hi David, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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