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AutoNation Acura Gulf Freeway - Service Center

League City, TX

4.9
552 Reviews

552 Reviews of AutoNation Acura Gulf Freeway - Service Center

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December 30, 2022

Mario P was knowledgeable and professional, as well as friendly. He kept me updated and let me know what was essential. He followed up the next day and cleared up my confusion, although he had explained w More

by clz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
Jan 03, 2023 -

AutoNation Acura Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 26, 2022

There isn’t any inventory. My service guy Matt is great. The complementary wash was poor. More

by Dmrlundy4128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt
Dec 28, 2022 -

AutoNation Acura Gulf Freeway responded

Thank you for taking the time to share your feedback with us. Thank you for leaving feedback. Please reach out to us at (713) 489-2050 so we may identify ways to improve your experience.

December 26, 2022

Matthew took great care of us! Awesome Customer service! Good timing on oil change and clean! More

by Vee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Dec 28, 2022 -

AutoNation Acura Gulf Freeway responded

We are pleased to hear you had such a positive experience with us, Vee! Thank you so much for being one of our valued guests and we look forward to your next visit!

December 22, 2022

Mario was my service rep. He was attentive and prompt to address my RDX. He was courteous and attentive with the service technician in addressing other issues that I was not More

by rgnieto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
Dec 27, 2022 -

AutoNation Acura Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

December 19, 2022

We received great service when we took our 2022 MDX in for maintenance service. Matthew was polite and knowledgeable. Service was done in a timely manner. I only wish that I would have been reminded/a More

by bshack18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Dec 21, 2022 -

AutoNation Acura Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 14, 2022

Matthew did a great job keeping me informed of the problem and the time to obtain the part. It all went well. More

by Reggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Dec 17, 2022 -

AutoNation Acura Gulf Freeway responded

Hi Reggie, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

December 14, 2022

The dealership service department was very communicative and helpful with resolving vehicle concerns. Bud was especially helpful, and he helped explain the process he was taking to address warranty concern More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Buoth / Bud
Dec 17, 2022 -

AutoNation Acura Gulf Freeway responded

Hi David, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 08, 2022

My car servicing was excellent. Mathew at Acura did take care the service requirement of my car. Matthew was awesome in handling the customer. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Dec 12, 2022 -

AutoNation Acura Gulf Freeway responded

Hello Joe, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

December 07, 2022

This place in A M A Z I N G. .Try it you will love it. The customer service is like non-other Bud in the service department is the reason I have returned for well over ten years More

by mmcwhirter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bud
Dec 11, 2022 -

AutoNation Acura Gulf Freeway responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Acura Gulf Freeway! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 06, 2022

Well organized and very clean facility. Just like walking inside your living room . Very comfortable lounge. The refreshment and snacks are amazing. More

by Scorpio1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danner, Matthew
Dec 11, 2022 -

AutoNation Acura Gulf Freeway responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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