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AutoNation Acura Gulf Freeway - Service Center

League City, TX

4.8
558 Reviews

558 Reviews of AutoNation Acura Gulf Freeway - Service Center

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January 13, 2023

Very simple and efficient scheduling my service. Showed up early and everything was ready for me to review, get checked in, and explained. Service was finished quickly and exactly as explained, and More

by pipper88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
Report | Print
January 13, 2023

Very nice employees, they kept me updated on my vehicle the entire time that I was gone and it was completed quickly which I appreciated. More

by Gaonagabriel2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
Report | Print
Jan 20, 2023 -

AutoNation Acura Gulf Freeway responded

Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 11, 2023

Bud has been my Service Rep for years. Best service every time! Knows his job! More

by Preyes1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bud and Charlie
Report | Print
Jan 16, 2023 -

AutoNation Acura Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 10, 2023

My car needed a few things done and everything was completed the same day. Great servíce. More

by Ladis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kynal and Thomas
Report | Print
Jan 13, 2023 -

AutoNation Acura Gulf Freeway responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 05, 2023

Always great service and customer support. Very customer friendly. Mario and Matthew are great and reliable. More

by jessieormand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
Report | Print
Jan 08, 2023 -

AutoNation Acura Gulf Freeway responded

Hi, thanks for your praise and kind comments about our team. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

January 04, 2023

I have an older MDX, they take great care of my car, they tell me what repairs it needs, and give me an upfront price. More

by joe w
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie
Report | Print
Jan 06, 2023 -

AutoNation Acura Gulf Freeway responded

Hi Joe, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

December 30, 2022

Mario P was knowledgeable and professional, as well as friendly. He kept me updated and let me know what was essential. He followed up the next day and cleared up my confusion, although he had explained w More

by clz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
Report | Print
Jan 03, 2023 -

AutoNation Acura Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 26, 2022

There isn’t any inventory. My service guy Matt is great. The complementary wash was poor. More

by Dmrlundy4128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt
Report | Print
Dec 28, 2022 -

AutoNation Acura Gulf Freeway responded

Thank you for taking the time to share your feedback with us. Thank you for leaving feedback. Please reach out to us at (713) 489-2050 so we may identify ways to improve your experience.

December 26, 2022

Matthew took great care of us! Awesome Customer service! Good timing on oil change and clean! More

by Vee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Report | Print
Dec 28, 2022 -

AutoNation Acura Gulf Freeway responded

We are pleased to hear you had such a positive experience with us, Vee! Thank you so much for being one of our valued guests and we look forward to your next visit!

December 22, 2022

Mario was my service rep. He was attentive and prompt to address my RDX. He was courteous and attentive with the service technician in addressing other issues that I was not More

by rgnieto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
Report | Print
Dec 27, 2022 -

AutoNation Acura Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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