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AutoNation Acura Gulf Freeway - Service Center

League City, TX

4.9
552 Reviews

552 Reviews of AutoNation Acura Gulf Freeway - Service Center

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May 16, 2023

The customer service was amazing. Everything that was scheduled to be done was completed in a timely manner. The communication was excellent as I was kept up to date throughout the pr More

by Omdoherty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
May 19, 2023 -

AutoNation Acura Gulf Freeway responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 15, 2023

The staffs are very nice and friendly. Making appointment was easy and the service advisor, Buoth Peung, was very helpful. I like the fact that he was there and ready to take my car in ri More

by Tlx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Buoth Peung
May 17, 2023 -

AutoNation Acura Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Acura Gulf Freeway and we hope to be of service again in the future.

May 12, 2023

I was so very pleased with the changes made in Service Department from my visits over the past 7 years. I was treated like someone special because I owned an Acura. Honda’s top of the line luxury automobi More

by Jody Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Ko
May 16, 2023 -

AutoNation Acura Gulf Freeway responded

Hello Jody, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 09, 2023

Great service. Ronnie was very informative and kept me up to date on the work. Love the extra car wash. More

by Bitty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Kou
May 11, 2023 -

AutoNation Acura Gulf Freeway responded

We are pleased to hear you had such a positive experience with us, Bitty! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 09, 2023

The service department has always been professional, efficient and friendly. They have always taken care of my vehicle and me with excellence. Matthew was quick to answer any questions I had. Thank y More

by Marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
May 11, 2023 -

AutoNation Acura Gulf Freeway responded

Marie, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 01, 2023

Service area is very comfortable and my service advisor Bud always explains everything in detail so that I'm able to keep my 2014 MDX in tip top condition. More

by Cassandra Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Buoth "Bud" Peung
May 05, 2023 -

AutoNation Acura Gulf Freeway responded

Hi Cassandra, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

April 29, 2023

Great service. I felt pampered, and special. It was quick and efficient. Loved how Mario kept me informed and checked all the things that I asked about. I will for More

by Ldeborde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
Apr 29, 2023 -

Ldeborde responded

Great dealer service!

May 03, 2023 -

AutoNation Acura Gulf Freeway responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 27, 2023

They always promptly attend to me and update me with what is currently happening with my car service. More

by Noah E Sheridan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Kou
May 01, 2023 -

AutoNation Acura Gulf Freeway responded

Hello Noah, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 27, 2023

Ron and Bud provide professional services every time. They keep me informed about what’s happening with n the back and make helpful recommendations about the maintenance of my vehicle. More

by Darby J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron, Bud
May 01, 2023 -

AutoNation Acura Gulf Freeway responded

Hello Darby, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 22, 2023

Ronnie Kou was my service advisor. He greeted us immediately. I told him what we were there for, and he added other suggestions. Our wait time was short. We love this dealership (we're More

by bcgoode
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Kou
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