AutoNation Acura Colorado Springs - Service Center

Excellent service! This is my new Acura service center of choice. Thank you for treating me well. This is my new Acura service center of choice. Thank you for treating me well. More

Sky, my service advisor, was extremely attentive and responsive to my needs and inquiries throughout the whole day (and after) they had my Acura TL. I'm a bit OCD about my cars and she did a great job responsive to my needs and inquiries throughout the whole day (and after) they had my Acura TL. I'm a bit OCD about my cars and she did a great job keeping me informed, asking probing questions and addressing my questions. When she couldn't address something, she elevated it to her service manager, Bill, who was helpful, informative and responsive, as well. I gave them a tough task finding a part for my older car and he put a herculean effort into getting it. This was a litmus test for whether I'd be back. No up-sell. Just the facts, recommendations, action and competitive pricing. This new ownership has kept the standard of service to which I've been accustomed from the previous one (Pikes Peak Acura) for the past twenty years. I'll be back. More

My appointment went smooth as silk was also given a car wash and the service tech was very helpful! wash and the service tech was very helpful! More

It was a no hassle experience. My Acura actually told me it was time to go in for a checkup. The wait time went by fast The waiting area was stocked with snacks, water and coffee My Acura actually told me it was time to go in for a checkup. The wait time went by fast The waiting area was stocked with snacks, water and coffee. More

The service consultant and sales associate exceeded expectations. The service consultant Knowledge of repairs /updates needed and sales associate knowledge of Acura news cars was extraordinary and very expectations. The service consultant Knowledge of repairs /updates needed and sales associate knowledge of Acura news cars was extraordinary and very helpful. Their guidance and insight made a difference. Thanks More

HIGHLY RECOMMENDED! !! PROFESSIONAL AND FRIENDLY. I AM VERY HAPPY WITH THEIR SERVICES. I WILL DEFINITELY COME BACK. !! PROFESSIONAL AND FRIENDLY. I AM VERY HAPPY WITH THEIR SERVICES. I WILL DEFINITELY COME BACK. More

When I entered the building it had a comfortable vibe. I was greeted right away and offered assistance in relocating my vehicle. Todd assisted me from start to finish. The waiting room was very comfortabl I was greeted right away and offered assistance in relocating my vehicle. Todd assisted me from start to finish. The waiting room was very comfortable and the atmosphere was stress free. My vehicle is a GMC. I knew that there was a possibility that they would not be equipped to handle this type of vehicle. Which Todd informed me of at our introduction. He said that they would not be able to do certain things because they did not have the equipment. But they would run a diagnostic and see where we stood. And he informed me up front what the fee would be. As they worked Todd would keep me informed. In the end the issue was not resolved because it did not reappear while we were there. Todd gave me some places that I could go where they would have the equipment to handle my vehicle. Although I didn't get the results that I wanted it was a very good experience. The customer service was awesome. More

They performed all services requested in a short time. I had to go to a meeting that ran over time and the car was ready before I could get back. They were less expensive than a local repair shop that q I had to go to a meeting that ran over time and the car was ready before I could get back. They were less expensive than a local repair shop that quoted me more for the the same servic.e More

I had my car in for an oil change, the service advisor was very polite and thorough with his explanations of what services would be due in the future. He informed of a recall on my car which I was not awa was very polite and thorough with his explanations of what services would be due in the future. He informed of a recall on my car which I was not aware of at the time, however we could not get it corrected due to them finding my battery to be a little weak. He advised me that they did not want to take a chance and make any updates to my cars computer on a weak battery. More

Always professional and patient. They have never been pushy or the type that are just looking for the sale. They have never been pushy or the type that are just looking for the sale. More