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AutoNation Acura Colorado Springs - Service Center

Colorado Springs, CO

4.7
149 Reviews

149 Reviews of AutoNation Acura Colorado Springs - Service Center

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July 31, 2023

Very Happy with service. We arrived early and were welcomed by the service department. They performed the oil change, let us know of upcoming recommendations, washed the ca More

by janfmorris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Aug 03, 2023 -

AutoNation Acura Colorado Springs responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 29, 2023

Brought my car in for service. Service writer Todd and Service manager Bill went above and beyond to help me diagnose a problem that turned out not to even be warranty work. Nice More

by Bill Heldt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer Todd, Service Manager Bill
Jul 31, 2023 -

AutoNation Acura Colorado Springs responded

Hello Bill, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 26, 2023

Shout out to Todd Grable for great customer service! During a recent oil change his team performed a whole car check and discovered some issues that need to be addressed. Todd walked us through all issu More

by tzehringer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Grable
Jul 28, 2023 -

AutoNation Acura Colorado Springs responded

Hi, thank you for your kind review; we are happy to pass along your comments to Todd here at AutoNation Acura Colorado Springs! If you need more help, our team is available to talk -- safe travels!

July 21, 2023

Oil Change and tire rotation took three hours. They Promised to pick me up at my office to retrieve my vehicle. They did not. I had to call a friend to pick me up and take me back to the deale More

by gsabin21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Skylar
Jul 24, 2023 -

AutoNation Acura Colorado Springs responded

Hello, thank you for taking the time to leave us feedback. Please call our General Manager at (719) 627-8647 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

Jul 25, 2023 -

gsabin21 responded

Thanks for reaching out. I’ll use your dealership again and give you another shot at the level of service I have previously enjoyed from your establishment. I understand things get busy.

July 20, 2023

Todd Grable in the service department made my visit a pleasant experience. The transition from Pikes Peak Acura seems to be a smooth transition. More

by Cowman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Grable
Jul 25, 2023 -

AutoNation Acura Colorado Springs responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 09, 2023

I took my MDX here last week and they were wonderful! They took great care of my car and answered all of my concerns! They went over and beyond great customer service and were very fair to me. I will con More

by Sicemsue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Grubb
Jul 11, 2023 -

AutoNation Acura Colorado Springs responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

July 06, 2023

Overall my vehicle service was excellent and staff was very helpful and professional. It took alot less time than expected. More

by johnwbs2302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd grable
Jul 07, 2023 -

AutoNation Acura Colorado Springs responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 28, 2023

Courteous and professional. . Gave me an honest inspection and cost of repairs, Skylar made sure I understood the repairs needed. More

by marshamcc11
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Skylar Christiansen
Jun 30, 2023 -

AutoNation Acura Colorado Springs responded

Hi, we appreciate your positive review about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 28, 2023

The switch from Pikes Peak Acura to Auto Nation Acura has been very smooth! My appointment for my MDX servicing went very well thanks to Sky who attended to every detail. I was especially impressed with Bi More

by Tom
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Skylar
Jun 30, 2023 -

AutoNation Acura Colorado Springs responded

Hi Tom, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 26, 2023

Hopkins did a great job. He explained everything and let me know what was being done. More

by LP
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Hopkins
Jun 27, 2023 -

AutoNation Acura Colorado Springs responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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