AutoNation Acura Colorado Springs - Service Center

Called the service department to get recall work done on my MDX. After 10 minutes, I finally told the gentleman (wish I remembered his name) that I could not handle his rudeness anymore and hung up. This g my MDX. After 10 minutes, I finally told the gentleman (wish I remembered his name) that I could not handle his rudeness anymore and hung up. This gentleman was condescending and rude from the moment our conversation began. More

When I first brought my Honda Odyssey over with a burned out brake light bulb, Ray replaced it for free. I met the Service Manager when I was there (Greg Hofman), and I was truly impressed with how they tre out brake light bulb, Ray replaced it for free. I met the Service Manager when I was there (Greg Hofman), and I was truly impressed with how they treated me - as a non-paying customer. I am now a regular service customer. More

Brought the car into Acura to fix the Navigation system. While they had the car, they told my wife the rear brakes were "Dangerously Low". I brought the car into our local mechanic and told him to replace While they had the car, they told my wife the rear brakes were "Dangerously Low". I brought the car into our local mechanic and told him to replace the rear brakes. He called me back a few hours later and told me the rear brakes were still in good shape and not yet ready to be replaced. I called the General Manager a few times. Once he answered the phone. I told him I had a complaint about his service department. He said he was too busy to talk with me but would call me back in 20 minutes. He never called back. More

They're a rip-off! Sell worthless extended warranties They're a rip-off! Sell worthless extended warranties that cover practically nothing. My turn signals didn't work - not covered! My horn didn't wor They're a rip-off! Sell worthless extended warranties that cover practically nothing. My turn signals didn't work - not covered! My horn didn't work - not covered! My wipers didn't work - not covered! It is always excluded on a technicality, ie it's not the operating switch that is broken, it is the control module. hogwash! More