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AutoNation Acura Colorado Springs - Service Center

Colorado Springs, CO

4.7
148 Reviews

148 Reviews of AutoNation Acura Colorado Springs - Service Center

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January 12, 2023

Steve in service is polite, friendly, knowledgeable and works efficiently to get you on your way More

by js868
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
January 09, 2023

I’ve been taking my car to this place for service since I moved from California in 2013. Their service department, parts department, and cashier have always been very friendly and have done an excellent job More

by Lori C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ, Liz, Ali
January 06, 2023

Great and efficient place with a Great car washing team! My cat always looks amazing! More

by Jenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harley Jameson
January 01, 2023

Steve Prell and the Pikes Peak team are simply the best! It’s why I drive 2 hrs to have my MDX taken care of there! JB More

by JNB4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve in service
Jan 04, 2023 -

AutoNation Acura Colorado Springs responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

December 29, 2022

I'd like to apologize to Liz for the last review, it was sent to the wrong email and should be deleted! Liz is great, very informative, helpful and just over all pleasure to deal with! (even after the terri More

by Shannon1469
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz
December 19, 2022

Liz is always courteous and helpful, even on cold days. She gets our car in and out to keep me from having to wait. More

by wbcalva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Parker, Jonathan Lampros
December 19, 2022

Customer service was great, said they washed my car and never did. I asked if I was getting full synthetic and they said yes, paperwork said it was the bueno. I dont know what happend this time around but More

by Gabriel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dont know
August 14, 2022

Service department sucks! Took my RDX in under warranty for clunking noise in front end. They tell me I need struts. I had to come back after they received parts and waited fo More

by john nogay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service mechanics
Sep 07, 2022 -

AutoNation Acura Colorado Springs responded

Hello, thanks for the review. We truly appreciate your feedback. We aim to provide the best service for our customers and would like to learn more about your experience. Please reach out to us directly so we can further discuss. We welcome the opportunity to provide you with excellent service in the future. Thank you, - Greg Hoffman - Service Manager - 888-472-4405

December 14, 2021

Terrible service department...Their cost for a service I was inquiring about was nearly 2x more than what the local Honda dealer charges. I pointed this out to the service rep, and before I could get anoth More

by westjames45
Recommend Dealer
No
Employees Worked With
Service Department
January 10, 2020

Service department misdiagnosed $2500 worth of parts and labor then wanted $2800 more to try to fix the original problem on our MDX. We were sold on the new parts WE DIDN'T NEED and hung up on by service ad More

by Sethl
Recommend Dealer
No
Employees Worked With
Ray Upp, Jonathan Lampros
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