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AutoNation Acura Colorado Springs - Service Center

Colorado Springs, CO

4.7
151 Reviews

151 Reviews of AutoNation Acura Colorado Springs - Service Center

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January 26, 2023

Since AutoNation bought Pikes Peak Acura, the service is horrible! Scheduled service for specific time (9am) for simple oil change and tire rotation, work not done at 10:30am. Gave up and took car home. More

by dief123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
A J Lee
January 23, 2023

Able to get appointment at my convenience. Very accommodating service person. AJ was excellent. Great service More

by Cheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj
January 20, 2023

Pikes Peak Acura--now, AutoNation Acura--has always been super helpful, thorough and their service pricing competitive. I was quite pleased with the attention given to my vehicle. I've owned nine Acuras a More

by loumorales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ (Service Manager) & Ally (Cashier)
January 12, 2023

Steve in service is polite, friendly, knowledgeable and works efficiently to get you on your way More

by js868
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
January 09, 2023

I’ve been taking my car to this place for service since I moved from California in 2013. Their service department, parts department, and cashier have always been very friendly and have done an excellent job More

by Lori C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ, Liz, Ali
January 06, 2023

Great and efficient place with a Great car washing team! My cat always looks amazing! More

by Jenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harley Jameson
January 01, 2023

Steve Prell and the Pikes Peak team are simply the best! It’s why I drive 2 hrs to have my MDX taken care of there! JB More

by JNB4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve in service
Jan 04, 2023 -

AutoNation Acura Colorado Springs responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

December 29, 2022

I'd like to apologize to Liz for the last review, it was sent to the wrong email and should be deleted! Liz is great, very informative, helpful and just over all pleasure to deal with! (even after the terri More

by Shannon1469
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz
December 19, 2022

Liz is always courteous and helpful, even on cold days. She gets our car in and out to keep me from having to wait. More

by wbcalva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Parker, Jonathan Lampros
December 19, 2022

Customer service was great, said they washed my car and never did. I asked if I was getting full synthetic and they said yes, paperwork said it was the bueno. I dont know what happend this time around but More

by Gabriel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dont know