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AutoNation Acura Colorado Springs - Service Center
Colorado Springs, CO
151 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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151 Reviews of AutoNation Acura Colorado Springs - Service Center
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March 07, 2023
Went in for an oil change, was greeted with open arms, mechanic approached me with professionalism and let me know my expected wait time, gave me useful information, made sure I was comfortable and showed mechanic approached me with professionalism and let me know my expected wait time, gave me useful information, made sure I was comfortable and showed me to there great waiting area and was in and out with a completed service. More
by raulnunez102
Employees Worked With
Can’t remember the mechanic at the time who helped me with my service but I rate him a 5 star.
March 06, 2023
Getting my oil changed last week the technician shows me “cement” that’s apparently under my vehicle as if the back half has been dipped in concrete. I have a baby, work full time and have a husband that’s “cement” that’s apparently under my vehicle as if the back half has been dipped in concrete. I have a baby, work full time and have a husband that’s deployed. Suggesting I have driven through concrete with my baby in the vehicle is absurd. Either the techs are inaccurate or the dealership sold me the vehicle in this condition which would be an even bigger issue. I left in tears. More
by Sarah_hurd
Employees Worked With
N/A
February 24, 2023
Like to thank all at Acura. Job well done and great people to do business with. My RDX is working great and a lot cleaner than when I bought it in.for service. Keep up the goo Job well done and great people to do business with. My RDX is working great and a lot cleaner than when I bought it in.for service. Keep up the good work. More
by Doug
Employees Worked With
All of the Service Dept.
February 15, 2023
Hats off to the service department. When I brought my car in for service, the paperwork was already prepared. I waited in the waiting area. The car was ready on time and was returned When I brought my car in for service, the paperwork was already prepared. I waited in the waiting area. The car was ready on time and was returned to me spotlessly clean. AJ provided a detailed report on the status of my car. Great service! More
by Chris in COS
Employees Worked With
AJ
February 14, 2023
'Had a 7:00AM service appointment. It was 7:15 before a 'Parts Guy' opened the service door. Not one service advisor was around until about 8:30. He was overwhelmed because he was by h It was 7:15 before a 'Parts Guy' opened the service door. Not one service advisor was around until about 8:30. He was overwhelmed because he was by himself (did his best). It took 15 minutes to chase down the only cashier to check me out. Your dealership has REAL PROBLEMS. There were no managers to be found! You will never see me again. More
by SadCustomer
Employees Worked With
Anthony Lee
February 03, 2023
I was nervous when the dealership/service center changed hands, but things had already dramatically changed since my purchase in 2019--as everywhere. My service appointment was great, and AJ is still there hands, but things had already dramatically changed since my purchase in 2019--as everywhere. My service appointment was great, and AJ is still there to care for my car, so I am happy about that. It is important to me that I have Acura certified service on my car. There seem to be fewer employees in the building, but I find the same everywhere. There was always someone available who could answer my question or go to get another person who could. I was kept well informed all through the appointment, and there were hot and cold beverages and even snacks while I waited. I'll go back! More
by murphyx4cs
Employees Worked With
AJ in Service, James "Tiny" Goodwin
