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AutoNation Acura Colorado Springs - Service Center
Colorado Springs, CO
148 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Service Time
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148 Reviews of AutoNation Acura Colorado Springs - Service Center
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February 24, 2023
Like to thank all at Acura. Job well done and great people to do business with. My RDX is working great and a lot cleaner than when I bought it in.for service. Keep up the goo Job well done and great people to do business with. My RDX is working great and a lot cleaner than when I bought it in.for service. Keep up the good work. More
by Doug
Employees Worked With
All of the Service Dept.
February 15, 2023
Hats off to the service department. When I brought my car in for service, the paperwork was already prepared. I waited in the waiting area. The car was ready on time and was returned When I brought my car in for service, the paperwork was already prepared. I waited in the waiting area. The car was ready on time and was returned to me spotlessly clean. AJ provided a detailed report on the status of my car. Great service! More
by Chris in COS
Employees Worked With
AJ
February 14, 2023
'Had a 7:00AM service appointment. It was 7:15 before a 'Parts Guy' opened the service door. Not one service advisor was around until about 8:30. He was overwhelmed because he was by h It was 7:15 before a 'Parts Guy' opened the service door. Not one service advisor was around until about 8:30. He was overwhelmed because he was by himself (did his best). It took 15 minutes to chase down the only cashier to check me out. Your dealership has REAL PROBLEMS. There were no managers to be found! You will never see me again. More
by SadCustomer
Employees Worked With
Anthony Lee
February 03, 2023
I was nervous when the dealership/service center changed hands, but things had already dramatically changed since my purchase in 2019--as everywhere. My service appointment was great, and AJ is still there hands, but things had already dramatically changed since my purchase in 2019--as everywhere. My service appointment was great, and AJ is still there to care for my car, so I am happy about that. It is important to me that I have Acura certified service on my car. There seem to be fewer employees in the building, but I find the same everywhere. There was always someone available who could answer my question or go to get another person who could. I was kept well informed all through the appointment, and there were hot and cold beverages and even snacks while I waited. I'll go back! More
by murphyx4cs
Employees Worked With
AJ in Service, James "Tiny" Goodwin
January 26, 2023
Since AutoNation bought Pikes Peak Acura, the service is horrible! Scheduled service for specific time (9am) for simple oil change and tire rotation, work not done at 10:30am. Gave up and took car home. horrible! Scheduled service for specific time (9am) for simple oil change and tire rotation, work not done at 10:30am. Gave up and took car home. Really big disappointment. Will not go back. AVOID THIS DEALERSHIP, it now sucks! More
by dief123
Employees Worked With
A J Lee
January 20, 2023
Pikes Peak Acura--now, AutoNation Acura--has always been super helpful, thorough and their service pricing competitive. I was quite pleased with the attention given to my vehicle. I've owned nine Acuras a super helpful, thorough and their service pricing competitive. I was quite pleased with the attention given to my vehicle. I've owned nine Acuras and I keep coming back to this dealership. More
by loumorales
Employees Worked With
AJ (Service Manager) & Ally (Cashier)
