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AutoNation Acura Colorado Springs - Service Center

Colorado Springs, CO

4.7
149 Reviews

149 Reviews of AutoNation Acura Colorado Springs - Service Center

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May 23, 2023

Since change of ownership the quality of care and costumer service has been terrible. During an oil change my tires were rotated when I asked them not to because I want to even out the tread from get More

by sarah.k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon Parker
May 29, 2023 -

AutoNation Acura Colorado Springs responded

Hi Sarah, we are deeply disappointed by your experience at AutoNation Acura Colorado Springs. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (719) 627-8647 to discuss what we can do to help.

May 19, 2023

Autonation recently acquired this Acura dealership and has been working hard to provide excellent service. I recently had both of my Acura's serviced and the work provided was excellent as was the servic More

by James Howell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager Bill, General Manager Jeremy Rovner
May 22, 2023 -

AutoNation Acura Colorado Springs responded

Hello James, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 16, 2023

Friendly mechanics who you interact directly with. Easy booking system and fast appointment confirmation. Would recommend. More

by Oliver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron hopkins
May 18, 2023 -

AutoNation Acura Colorado Springs responded

Hi Oliver, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Acura Colorado Springs and we hope to be of service again in the future.

May 11, 2023

Great service. Will return to this dealership. Thanks for the help. Thank you. Great yes More

by Jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
May 13, 2023 -

AutoNation Acura Colorado Springs responded

Hi Jason, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 11, 2023

This is the 2nd Acura that I have purchased from this dealer. Very professional to work with and I will probably buy my next Acura there. More

by MichelleG
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
May 13, 2023 -

AutoNation Acura Colorado Springs responded

Hi, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

May 11, 2023

The staff, Chase Cannon, the Service Advisor, was professional, courteous, thorough, timely with my maintenance service. More

by charlesdw24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Cannon, service advisor
May 15, 2023 -

AutoNation Acura Colorado Springs responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 10, 2023

Great Service ! Got my RDX serviced! On time and under budget! Advisors are very helpful More

by Minoo.malhotra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
May 12, 2023 -

AutoNation Acura Colorado Springs responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 08, 2023

Very satisfied and appreciate professional customer service provided by Chase last week. The wait wasn't too bad considering the number of customers there were. More

by karen.taniguchi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Cannon
May 11, 2023 -

AutoNation Acura Colorado Springs responded

Hi Karen, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

May 05, 2023

Satisfying experience with my Acura mdx repair. Staff was knowledgeable and they provided me back and forth shuttle. More

by sumit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
May 08, 2023 -

AutoNation Acura Colorado Springs responded

Hi Sumit, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

May 05, 2023

The dealer performed a number of fluid changes to my vehicle including oil, transmission, transfer case and differential, rotated tires and changed out wiper blades. The work was completed when promis More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Cannon
May 09, 2023 -

AutoNation Acura Colorado Springs responded

Hi Don, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

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