AutoMax Preowned Marlborough

Great price great service Just wanted to say that the team made my purchase simple and fast. Paul Di Carlo was very informative and was very helpful in getting me on the road Just wanted to say that the team made my purchase simple and fast. Paul Di Carlo was very informative and was very helpful in getting me on the road ASAP. Carol had all my paperwork ready to go so I could pick up my car and get back to work the same day. I used to work in the used car market so trust me when I say they had some great prices on there cars and they where all in great shape. I walked the whole lot and had been looking for a new car to replace my total loss. If you need a car please go take a look they have all makes and models and are happy to find you the right car. More

Don't stop in unless your ready to buy ASAP Very poor experience. I called to setup a test drive and to look at a vehicle I was very Interested in purchasing. When I called I was told by the rec Very poor experience. I called to setup a test drive and to look at a vehicle I was very Interested in purchasing. When I called I was told by the receptionist that they would text me directions and have the vehicle pulled up front for when I arrived. Neither happened. I arrived to the vehicle blocked in by another vehicle. When I came inside nobody had a clue who I was and that I had called (45 min earlier). I was then passed over to a salesman named Paul Dicarlo. He greeted me quickly then threw me the keys and told me to go "check it out". After looking at the vehicle for 10 min By myself I came back inside. Paul then showed me a car fax and made it a point that they "do not negotiate". And basically questioned my budget and what I could afford. Keep in mind I had never mentioned price. I was not offered a test drive nor any assistance or information on the vehicle. I then walked away. Little did they know I had a bank check for the full amount and was ready to purchase. I will move on to the next. More

Respectful, honest, friendly and kind We want to send a big thank you to Chris Trombley our salesman. He was kind, caring and honest he treated us like family and he took pride in his work We want to send a big thank you to Chris Trombley our salesman. He was kind, caring and honest he treated us like family and he took pride in his work. We bought a 2103 Honda Pilot from him. He listened to us and took into consideration what we were looking for and expected. He went the extra mile to show us he cared. Thank you! We also want to really acknowledge Mike from the service center. He is honest, respectful, kind and knows what he is doing. He was understanding and honest and explained everything to us so we understood and he was very flexible so we could get the truck to him. He really takes pride in his work and truly cares about his job and the quality he provides. Thank you so much for making us feel comfortable and doing a great job. Top quality service. We highly recommend Mike from the service Center and Chris Trombley salesman Coleen and Justin More

positive experience I read lots of negative yelp reviews and considered letting it influence my decision but at the end of the day, as i searched and searched, they had t I read lots of negative yelp reviews and considered letting it influence my decision but at the end of the day, as i searched and searched, they had the best selection and the best prices. I also did the math on the reviews and realize people tend to complain more than compliment. Automax has sold tens of thousands of cars and 100 negative reviews is just 100 peoples perceptions and expectations. My expectations tend to be high and Chris in Marlborough jumped through every hoop for me to make me happy. Bruno is the man with the details. He made an injured rim look like it came straight off of the assembly line. They also reconditioned the leather and I was completely surprised by the results. I told them it was a deal breaker if they couldn't recondition the seats and boy, like i said, i have high expectations, but they came through!! I love my " new to me " whip and I would go back in a heartbeat. More

Just bought my second vehicle from Paul Dicarlo at AUTOMAX Just bought my SECOND vehicle from Paul Dicarlo at Automax Marlborough Ma. They look for what you want and need to suit your family and your budget! B Just bought my SECOND vehicle from Paul Dicarlo at Automax Marlborough Ma. They look for what you want and need to suit your family and your budget! Best prices, honest people, great service! This was my second purchase from the same dealer. They were very patient while I decided! Don't go anywhere else! Call Automax in MARLBOROUGH Ma 508-485-3795 buy a car from Paul!! Also thanks to Bruno Jeronymo & Carol for answering all of my finance questions! Awesome people so helpful and patient! More

Fast and Friendly I buy at least two cars a year for work and Automax was by far the quickest I've been able to get in and out. They were able to get me on the road wit I buy at least two cars a year for work and Automax was by far the quickest I've been able to get in and out. They were able to get me on the road with the new car day-of with commercial plates, which is rare. Paul and Carol were super friendly and easy to work with. More

Almost 5 stars but skimped on the remote I traded in with 2 perfect key fobs and get one falling apart (lock button pushed in) and a card to someone that can replace at my charge. I otherwise I traded in with 2 perfect key fobs and get one falling apart (lock button pushed in) and a card to someone that can replace at my charge. I otherwise a very good experience. More

awesome Paul Dicarlo is just too awesome, from the moment i met him, till the day i got my car. Awonderful experience.He is the best. Paul Dicarlo is just too awesome, from the moment i met him, till the day i got my car. Awonderful experience.He is the best. More

Fabulous experience!!! Buying a used car can often be a traumatic experience! Not at Auto Max Marlborough!!!!!! Everyone was pleasant, helpful and made the process easy. I Buying a used car can often be a traumatic experience! Not at Auto Max Marlborough!!!!!! Everyone was pleasant, helpful and made the process easy. I especially want to thank Paul DiCarlo in sales who was terrific; Carol and Bruno were so helpful around the anxiety provoking task of getting financing and finally the best service man in the business, Mike Wilner! What a great team. I would recommend this dealership to everyone. I will certainly be returning when I need my next vehicle. Thank you all for your wonderful service. I love this car!!!! Kenna S. More

Return customer This is the second vehile I have purchased from Automax. As always Paul and Kevin were extremely helpful not just during the sale but after. I loved t This is the second vehile I have purchased from Automax. As always Paul and Kevin were extremely helpful not just during the sale but after. I loved that Carol took the time to expain the financing, extened warranty and GAP insurance. More