AutoMax Preowned Framingham

This is the first time I have been to Automax, it is a very pleasant car buying experience. They have by far the best prices for preowned cars, when you consider the condition and mileage. They are all im very pleasant car buying experience. They have by far the best prices for preowned cars, when you consider the condition and mileage. They are all immaculate, lower miles than most dealers. The sales experience is a pleasure, no pressure whatsoever. My salesman Brian Rogers, came through on this deal. There one was one item with the car, and when I came to pick the car up the door seal wasn't just repaired, it was replaced. If you hate the car buying experience, this dealership will change that. You just may not be able to make up your mind, all the cars are so beautiful. More

I was very pleased with the overall care, service and I was very pleased with the overall care, service and attention to detail while purchasing my first previously owned Acura MDX. I would not only I was very pleased with the overall care, service and attention to detail while purchasing my first previously owned Acura MDX. I would not only recommend them to friends, but continue to service my car in the future. I give them an A+ all around. More

I did extensive shopping prior to this dealer, which is a few hours away from me. I loved the extensive amount of information on the website (Carfax, pictures). Automax had two vehicles comparable in price few hours away from me. I loved the extensive amount of information on the website (Carfax, pictures). Automax had two vehicles comparable in price and equipment to one I test drove locally, but with about 15,000 less miles (40%)! Because they had two vehicles of interest, I called to confirm they were available and wanted many questions answered prior to making the trip. Kevin was very helpful over the phone, answering as much as he could remotely. This way I had all necessary paperwork and payment ready to go, if I decided I liked the car. On site, Kevin went over every inch of the two cars of interest with me. His prior experience as a mechanic was very helpful, and he seemed extremely knowledgeable- which stands out when the dealer is not focused solely on one manufacturer. At the same time, there was no trace being condescending or patronizing (as a female I still got this treatment at other places). I would strongly recommend requesting Kevin. Could be partially because of the ongoing construction, but you won't leave the place feeling pampered or luxurious. This was totally fine with me as I was interested in a *great price*, promptly executed sale, and no surprises. Areas for improvement: My chosen car only had one key with it. This was non-negotiable, no budging on the price when I've got to now pay a couple hundred to have a new one made. After I made my final decision, it took almost another three hours to drive away. I wish this part could have been faster. Most of the time was spent with service doing a final review & clean of the car. It could also have been caused by Kevin having to do all the purchase and trade-in work, with 3-4 other sales guys standing around. Seems like they could team up a little when not busy. Bottom line, the buying experience takes 1/2 a day when you'll have the car and payments for a long time. I am thrilled with my low-mileage, LOW-PRICE, loaded with options car! I would absolutely recommend Kevin and Automax to anyone. More

I was under pressure to get a car because I starting a new job at a commuter location in a week. I had never owned a car before and it was my first time to buy one. After I chose a make and model (Toyota new job at a commuter location in a week. I had never owned a car before and it was my first time to buy one. After I chose a make and model (Toyota Corolla) I surveyed online listings for a used car I can afford. At the 2 other dealers I visited, the car I wanted was "just bought" or "no longer available" and they had me look at similar cars with a higher price range. At Automax Preowned in Framingham, their online inventory was up to date and reliable. I was able to see the exact same car online for the $200 lover than it was offered online. The car (2009) spoke for itself. It was clean and had no visible issues in person or on the Carfax. That said, I wish my friendly salesman, Paul could have done a little more selling to reassure me that I was getting a good buy (which I was). I was not offered a test drive and I think it was because there were several other people interested in the car I wanted. Still it was a nice car and maybe that is why they didn't see the need to really sell it. Another thing that made me have niggling doubts about the car was the fact that I could only take it to a mechanic within 5 miles of the dealership location. I decided to buy the car and here my experience was a little better. Sal, who handles the finances, was very helpful and professional. He helped me get financing despite my awful credit and gave me 2 days to finalize my decision and think it over. I looked for a mechanic in the area and had them check the car. I was given a chance to shop around for other financing (which I failed at), think about the powertrain warranty they had offered (an extra $1500 which I eventually declined), shop around for insurance and basically held this car for me until I was sure I wanted it. I returned to dealership and drove off with my almost-new car within an hour. I have a few minor questions for their service center but all in all I am satisfied with my purchase. More

They salesmen are hard to get in touch with. They do not return phone calls as promised. Their prices are fair and cars are very clean. I told everyone that this is a great place to buy a used car, they hav return phone calls as promised. Their prices are fair and cars are very clean. I told everyone that this is a great place to buy a used car, they have a vast selection of low mileage cars but do not expect a great customer service from them. Robbie Shaw and Stu were friendly. More

Excellent place to go for a car. We were in a market for a minivan with all the options. Robbie is not your typical salesman. He works for the customer and takes care of the customer. He addressed all my a minivan with all the options. Robbie is not your typical salesman. He works for the customer and takes care of the customer. He addressed all my needs and worked with for me to make the car buying process a fun experience. He was excited for us, because we got the car we wanted. More

AutoMax made purchasing a car really easy- even for a first time car buyer like myself. Before I even got to the lot, I had access to all the information that I wanted from their website (the CarFax repo first time car buyer like myself. Before I even got to the lot, I had access to all the information that I wanted from their website (the CarFax report, the price, pictures, and detailed information about the car). Sal worked with me in finding the right car. He's not your typical car salesman in that he was really patient with me, genuinely interested in what I wanted and didn't pressure me into buying a car. He focused on telling me the facts about the car- without sugar coating everything. Not only was the service the best I could find in the area, the price was also unbeatable! Even after I decided to buy the car, driving the car off the lot was easy. AutoMax completed my registration paperwork, inspected the car (and provided the sticker) and handled the financing. I love my car! Thanks Sal! More

The sales person was very kind and even picked me up to get the car we bought. The finance manager did a great job as well, informing us about loan, insurance, etc. The prices seem very competitive. The on get the car we bought. The finance manager did a great job as well, informing us about loan, insurance, etc. The prices seem very competitive. The only bad thing to say is the service department. We needed to get something fixed and they do not call back and are very rude when I call. More

Was referred to Paul Dicarlo by a friend who recently purchased an Infiniti FX35. I was interested in a Lexus but soon realized that an AWD sedan would be a better fit because of our winter climate. Pau purchased an Infiniti FX35. I was interested in a Lexus but soon realized that an AWD sedan would be a better fit because of our winter climate. Paul suggested Acura RL and Infiniti M35. Paul, my wife, a friend and I test drove a few before I settled on the M35. Paul had good factual information on the vehicles. It was a good experience with a reasonable price. I would definately recommend this dealer to others looking for a low mileage luxury car. Great job guys! More

Dear Tom, I want to express my gratitude with your outstanding service and your refreshing approach to the car buying experience. I was extremely impressed with your facility as well as your professio outstanding service and your refreshing approach to the car buying experience. I was extremely impressed with your facility as well as your professional manner and quality of service. We are in love with our Infiniti M45x. The car is in excellent shape and looks brand new. I am always getting compliments on this car! The whole car buying experience was very transparent and also very quick! Your passion as a car dealer shows and your honesty and integrity is truly appreciated. One of the things my wife and I dislike most about buying a car is going in and fighting with the dealer over the price, as well as the limited selection. We like that with your business, there was no haggling involved. I will definitely be shopping with you in the future when we wish to purchase a new vehicle and I will more than gladly act as a reference for you in the future! Mary Killian? More