AutoMax Preowned Framingham

Dont shop here If you're looking for the stereotypical scummy salesman go here. High pressure. Any problems after buying good luck. You'll get the runaround with no If you're looking for the stereotypical scummy salesman go here. High pressure. Any problems after buying good luck. You'll get the runaround with no return phone call. Unfortunately I bought a car here. Horrible experience More

Customer service I brought my daughter for her first real car buying experience. The sales rep. seemed friendly and showed us the cars we were interested in. He made I brought my daughter for her first real car buying experience. The sales rep. seemed friendly and showed us the cars we were interested in. He made several promises regarding delivering the car and making sure it was pre-checked and detailed with "a fine tooth comb". We were charged $375 for someone to drive to our registry(out of state) with paper work but he did nothing other than hand over papers. They did not bring the car as promised. When they FINALLY did bring the car the next day, it was not detailed and still had all stickers on the windows as well as stock # written on windshield. They had the vehicle for 4 days after we signed papers and never touched it. When I called to complain, they said" drive the hour and a half back to the dealer and leave it for half the day and we will detail it". I feel the entire process fell short from a sales standpoint. More

Friendly, Patient and very easy to deal with. I was looking for a car and found what I wanted at AutoMax. I called and made an appointment and also I had a special situation in which I explained. I was looking for a car and found what I wanted at AutoMax. I called and made an appointment and also I had a special situation in which I explained. I will tell you most dealerships wouldn't even assist in any special situation but AutoMax did. When I went to the dealership I was greeted first by the Sales Manager Danny. Great guy and very helpful. My Salesman was Charles Ross and he couldn't be anymore helpful and courteous. Charles worked with me through the whole process and answered every question I had. You couldn't ask for more. This by far has been the best Dealership I have ever done business with. This comes from someone who don't like BS especially you get from most dealerships. Thank you again Charles and Danny. More

Quick and painless: the way buying a car should be I did some research online and found a car that fit my needs at automax in Framingham. I completed the credit application online and was contacted by I did some research online and found a car that fit my needs at automax in Framingham. I completed the credit application online and was contacted by Sam immediately and set up a time to go in. Within two hours of walking in the doors I had traded in my old car and was driving home in the new one. I wish more dealers were like this. Sam was helpful and straight forward, not pushy at all, and he made the experience an enjoyable one. Thank you Sam and the rest of the automax team. More

Automax or Autoscam? The worst car dealership in New England. Horrible service and very unprofessional. Salesman was very shady and danced around every question. In the fi The worst car dealership in New England. Horrible service and very unprofessional. Salesman was very shady and danced around every question. In the first 5 minutes of my experience I knew right away this place is a complete scam. If you attempt to do business here it will be obvious that they could care less about your satisfaction and comfort. They will pressure you hard and as soon as you have a question about any red flags you WILL come across the salesman become frustrated and tell you you're wrong. Complete scam. There are hundreds of dealerships in New England and only 3 Automax. There is a reason for that. Do yourself a favor and shop anywhere else. More

STELLAR EXPERIENCE Buying a car is the least pleasant thing do, unless of course you were born with the gift of bartering, which I was not. Saw an amazing car at this d Buying a car is the least pleasant thing do, unless of course you were born with the gift of bartering, which I was not. Saw an amazing car at this dealer, thought, here we go...I could not have been more wrong. I worked with Sam, cannot say enough pleasant things about this gentleman. No haggling, no weirdness, straight forward from the first phone call. The SUV was exactly how it had been presented and then some!!!! Just a couple of hours later, traded my car, (very fair price!), and out the door I went with my new Cadillac!!!! I will highly recommend this dealer to every single person I know. The ride from Lynn was well worth the end result. Hat's off to AUTOMAX of Framingham!! Karen Jan. 25, 2016 More

Solid! I traveled 40 miles to see a 2013 Jeep Wrangler Sahara Unlimited. The vehicle was as described. When I arrived I was immediately greeted by Sal. He I traveled 40 miles to see a 2013 Jeep Wrangler Sahara Unlimited. The vehicle was as described. When I arrived I was immediately greeted by Sal. He was not pushy at all and allowed me to inspect the vehicle and test ride the vehicle at my own pace. In fact, the test ride was without him which eliminated the awkwardness and allowed me to truly test the vehicle. His main concern was that I was comfortable with the vehicle and not about him meeting a sales quota. Solid guy. The negotiation was minimal as they accepted my requested value for my trade in. I then worked with Paul, the finance manager. Also a solid guy. He's been in the business for years and also had my best interests in mind. I left 3 hours later with the vehicle after it was completely detailed and safety checked. I couldn't be happier with my decision to buy from AutoMax of Framingham and with my experience with Sal, Paul and MaryEllen. More

Only good things to say...thank you Sam I was in the market for a new car for 8 months pricing a certain vehicle and disvovered automax had ver competitive pricing. I had the pleasure of ha I was in the market for a new car for 8 months pricing a certain vehicle and disvovered automax had ver competitive pricing. I had the pleasure of having Sam assist me with the purchase. He was great from beginning to end. If you want a great experience from beginning to end ask for Sam. More

Total lack of communication between departments/locations. Had found a great listing for a car that I was really excited about seeing. Contacted the dealer via phone and email and was being told the car was in Had found a great listing for a car that I was really excited about seeing. Contacted the dealer via phone and email and was being told the car was in two different locations. After 2 calls and 5 emails I was finally able to verify the location of the vehicle, and was repeatedly told it was available for sale. Once I got to the lot I was approached by a salesperson and upon showing them the listing I was sent he told me the car had already been sold. I really don't understand how after talking to 3 different people no one was able to tell me the car was no longer available. Finally got a call back from the initial point of contact in the company as I was leaving the dealership. He still didn't know the car wasn't for sale. Pretty disappointing. More

Great experience! I found this dealership by chance (after searching online for a Nissan Rogue within a certain radius of our home- the one that was being sold by this I found this dealership by chance (after searching online for a Nissan Rogue within a certain radius of our home- the one that was being sold by this dealership seemed like the best value when I compared the price to what other dealerships were charging for the same make and model from the same year with roughly the same mileage). The salesperson we worked with was a man by the name of Patrick. He was very helpful; he answered all of my questions and believe me, there were LOTS of them. I also believe everything about the process of trading in my car and purchasing this newer one went incredibly smoothly. I was in and out of the dealership within a few short hours (on a Sunday no less, when the place was packed with customers). I received a fair amount for my trade-in and I believe the price I paid for my new car was also fair (in accordance with KBB). Overall, it was a fantastic experience and I absolutely LOVE my new car! Thank you Patrick! More