AutoMax Preowned Framingham

Quick but not responsive after sale The buying process was quick and pretty easy. Be aware that their "internet price" is only valid if you use their banks. The car was taken into "s The buying process was quick and pretty easy. Be aware that their "internet price" is only valid if you use their banks. The car was taken into "service" when I bought it, however I just took a insanely dirty air filter out of the car. Clearly the car was not serviced. Now I will be paying for an oil change as I have no clue if that was done or not. Asked them a question if they found a item in my trade in car. No response via email or no call back. More

Great dealer! Great costumer service. Dealer was responsive and helpful. No pressure test drive and easy going sales. Kind, professional, helpful and understanding. Great costumer service. Dealer was responsive and helpful. No pressure test drive and easy going sales. Kind, professional, helpful and understanding. Best prices around, and try their best to get you into a car you want for a price you want. Not pushy at all, and very knowledgeable. More

Overall best prices They definitely had the best price by far for the car I was looking for. Not crazy about having to finance through them but understand that is how th They definitely had the best price by far for the car I was looking for. Not crazy about having to finance through them but understand that is how the deal is structured. Phelipe was great to work with! Would highly recommend. More

I love the service department I have bought four cars now from Automax. But I just picked up a rim that was damaged on my BMW 650. The tech, Bernie, did such a nice job. You can I have bought four cars now from Automax. But I just picked up a rim that was damaged on my BMW 650. The tech, Bernie, did such a nice job. You can't even see where the repair was. I like the service department. I've never encountered a situation they could not do and do well. The techs know their cars and the prices are well below what you'd pay at a BMW dealership. Don't think so? I used Herb Chambers BMW twice (a while ago) and never again. Herb hit me for $1200.00 for rear brake pads and rotors. Automax charge for the same thing is less than half. Never had a bad experience here. Just the opposite. I use this place all the time. More

A great place all around I worked with Sam out of Leominster and he was very professional and extremely responsive as well as very personable and customer service oriented. T I worked with Sam out of Leominster and he was very professional and extremely responsive as well as very personable and customer service oriented. Thumbs up all the way! Matt p More

Shady service I bought a used car and had to deal with lies dishonesty and overall terrible customer support. They overcharged me 600 on my payoff and told me I wou I bought a used car and had to deal with lies dishonesty and overall terrible customer support. They overcharged me 600 on my payoff and told me I would get the difference when it was actually paid off. It took them almost a month before they paid it even though I was promised by multiple people that it would be done in 10 days or less they waited that long because they knew I had already gotten a pre-approval for financing that they would not accept through DCU and made me go through their bank at a higher rate. So they waited so long so my pre-approval ran out and wouldn't be able to refinance it like I planned. So after they finally did pay it they underpaid it by almost $400 even though the amount was on the signed paperwork. I had to chase them down for that money back often being told throughout weeks from various people that it had either already been sent or was on the managers desk waiting for a signature. Which was also a lie and the manager would not take or return my calls. Finally after weeks of this I got through to someone who was straight up with me and told me that no ticket had even been created let alone sent or printed waiting for signature. Eventually I did get back my money but multiple weeks and lies later. If I could give 0 stars I would More