AutoMax Preowned Framingham

Not impressed I went yesterday.... Not impressed with this dealership. Music was extremely loud.... Staff was very casual. One sales person dropped the F bomb a n I went yesterday.... Not impressed with this dealership. Music was extremely loud.... Staff was very casual. One sales person dropped the F bomb a number of times while I was there. I was offered $6500 for my trade..... That's a complete joke and I'm guessing they saw a female who they most likely thought new nothing about cars. The sales person Luiz was very aggressive.... I almost felt uncomfortable. I went to a different dealership today and was offered $9500..... This was offered with out me telling them what I was offered yesterday. Will not return to this dealership. More

Rude and disrespectful Called ahead and scheduled an test drive, I am 20 years old and am young but I am educated and have a good job, this dealership is absolutely unprofes Called ahead and scheduled an test drive, I am 20 years old and am young but I am educated and have a good job, this dealership is absolutely unprofessional and rude and disrespectful, I was looking at a 2015 WRX which is performance subaru, and for some reason me being 20 years old resulted in me not qualifying to even test drive. I did the pre approval online, spoke with the internet manager, and scheduled the test drive and she said it was being reserved and verified I was going to get a test drive. The car was exactly what I was looking for and for the price range I was in, unfortunately this garbage of an unprofessional establishment decided I was unqualified and lost a sale. His exact words were "it's business, tough luck kid" and said the car sold 5 minutes previous to my arrival which is not only disappointing but unprofessional to the max. I attempted to speak to a sales manager to file a complaint and was sent to 4 different voice mails and after I was declined a test drive, I went in the parking lot and spoke with the receptionist and she said the car was available. Extremely unprofessional and rude and downright disrespectful. Stay away from this stealership and go elsewhere. Clearly this place shouldn't be in business much less even sell cars. Buyers beware, if you are trying to get a vehicle go elsewhere. I now have a mark on my credit due to having the pre approval process online. I am going to be taking this as high as possible until I receive some form of apology which is pathetic for a "professional" establishment. More

Good prompt service Had routine maintenance service done right on time as promised with no issues. Friendly staff and good waiting area. Will return again for service for Had routine maintenance service done right on time as promised with no issues. Friendly staff and good waiting area. Will return again for service for my car. More

car buying Was a very pleasant experience purchasing the vehicle. The dealer was very friendly, helpful and knowledgeable. Would recommend to friends and family Was a very pleasant experience purchasing the vehicle. The dealer was very friendly, helpful and knowledgeable. Would recommend to friends and family to the dealer. More

Plain Rudeness I bought a car at this place and 2 days after, the day I was suppossed to pick up my car, I get a text reading “we have everything ready for you” so I bought a car at this place and 2 days after, the day I was suppossed to pick up my car, I get a text reading “we have everything ready for you” so I headed to their store. After waiting for more than 2 hours for the car to be ready ( no clue why) I left without the final inspection offered performed. During the 2 plus hours I was there, I experienced nothing but rudeness from all employees, including the salesperson who had sold me the car, who “invited” me to sit in a different area as he apparently doesnt like waiting customers in front of his desk. The sales manager, who of course at this point I had asked to speak with, lacks of any training on Customer service as he just falls in the same rudeness the rest of the employees do and has no accountability. Basically, worse experience ever Ive had in a dealership; wouldnt return or give them my business again, buyer aware! More

Pleasant experience I had a wonderful experience with Matt, one of the sales associates. He is professional, helpful, knowledgeable and genuine. He truly cares that his c I had a wonderful experience with Matt, one of the sales associates. He is professional, helpful, knowledgeable and genuine. He truly cares that his customers have the car that they need and want and will do everything it takes to make the customer happy with their choice. If you are looking for an Car, go to see Matt. He is the BEST!! More

Excellent first-time buyer experience! This was my first time buying a car from a dealership, and the sales people at AutoMax Framingham made it a breeze! They were at the top of my list wh This was my first time buying a car from a dealership, and the sales people at AutoMax Framingham made it a breeze! They were at the top of my list when my sister-in-law told me how great her experience was buying her Honda, and my salesperson Natalia was extremely helpful every step of the way. I’d definitely reccomend this dealership to anyone looking for a good, hassle-free used car. More

Sales With Fabiana Fabiana is a great asset to this dealership and great Salesgirl !! She was awesome with questions and getting things resolved!! Her help with our purc Fabiana is a great asset to this dealership and great Salesgirl !! She was awesome with questions and getting things resolved!! Her help with our purchase was great in helping us make a decision! We will reffer customers of this autmax..thank u so much Fabiana for everything!! More

My second car with Fabiana Fabiana Massote was able to find just what I wanted. Pleasant buying experience. I would certainly recommend Fabiana and Automax to anybody looking fo Fabiana Massote was able to find just what I wanted. Pleasant buying experience. I would certainly recommend Fabiana and Automax to anybody looking for an used car. More