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AutoLenders of Newtown Square of Edgemont - Service Center
Newtown Square, PA
176 Reviews
176 Reviews of AutoLenders of Newtown Square of Edgemont - Service Center
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July 24, 2020
Best customer service I've seen from a dealership, period. Their customer service goes so far above and beyond it's extraordinary. I actually drive right past a VW dealer 5 minutes from my house to go to Newt Their customer service goes so far above and beyond it's extraordinary. I actually drive right past a VW dealer 5 minutes from my house to go to Newtown Square, a half hour away, because they're so much better. I had a clutch burn out at 20k miles -- far too early -- and they went to bat to get VW to cover a big part of the cost of replacement under warranty, which VW normally wouldn't since it's a wear item. Another time they forgot to put my fuel cap back on after fixing a broken fuel door and then drove it the half hour to my house that same evening, even though I told them I didn't mind waiting for them to mail it to me. They always have a loaner for me when I need one. They always communicate clearly throughout the service process. I could go on. They just do service right. More
by ANDY.RACHLIN
Verified CustomerEmployees Worked With
'Amie Watts
July 19, 2020
The whole process from test driving to completing the purchase was simple and painless. I would highly recommend anyone looking for a Volkswagen vehicle go to this dealership. purchase was simple and painless. I would highly recommend anyone looking for a Volkswagen vehicle go to this dealership. More
by GJCOOPER05
Employees Worked With
Matthew Valitski, Josh Koumaras
July 18, 2020
I thought the customer service was great. All employees were pleasant that I came in contact with. The only complaint I would have is that I never received check for my lunch.oh also the finance guy was wo were pleasant that I came in contact with. The only complaint I would have is that I never received check for my lunch.oh also the finance guy was wonderful More
by SENCERA1
Employees Worked With
Matthew Valitski, Rick Cherry
June 14, 2020
The dealership is under new management and I found them to be very efficient and pleasant and courteous. My service technician and the mechanic who handled my car we’re both very knowledgeable and helpful to be very efficient and pleasant and courteous. My service technician and the mechanic who handled my car we’re both very knowledgeable and helpful and made me feel comfortable when I left. More
by DEANTPAILAS
Employees Worked With
Amy Hamilton, Ryan Kinkade
June 03, 2020
Tiguan Experience It has been a pleasure to own this vehicle! Not only the Tiguan performs flawlessly, the very few times I had to take it to the shop, and I must admit It has been a pleasure to own this vehicle! Not only the Tiguan performs flawlessly, the very few times I had to take it to the shop, and I must admit 90% of the visits are scheduled maintenance, I have had a very positive visit.. More
by JOSEP2
Employees Worked With
Amy Hamilton
May 28, 2020
Great service It was my first time servicing my vehicle. I had a long list of requests and everything was handled extremely well from the appointment making, the w It was my first time servicing my vehicle. I had a long list of requests and everything was handled extremely well from the appointment making, the work performed on my car, and the pick up during lunch. I couldn't have been more pleased. I will definitely be returning for more service work. More
by GREGGWESTMAN
Employees Worked With
Greg Marvon, tech 902
May 16, 2020
Outstanding As always, the folks at Newtown Square are fantastic. You could not ask for a friendlier experience and a more accurate job. My car hasn't run this As always, the folks at Newtown Square are fantastic. You could not ask for a friendlier experience and a more accurate job. My car hasn't run this good since before the emissions modification. More
by MARC.PILACIK
Employees Worked With
Matthew Valitski, John Lee, Miguel Flores, Zelia Johnson, Josh Koumaras, John Lee, Rick Cherry, Amy Hamilton, Ryan Kinkade
April 30, 2020
A bit pushy but otherwise ok..feel like things were still wrong when after vehicle was “fixed” Pull off the lot after the car sitting for two weeks with two flat tires and a nail in the back rear still never wrong when after vehicle was “fixed” Pull off the lot after the car sitting for two weeks with two flat tires and a nail in the back rear still never heard back from anyone about getting it fixed so every three days I have to go to Wawa to fill with air More
by ASHLEYBROWER88
Employees Worked With
Employees not listed
April 10, 2020
The service done on my car was quick. The waiting area was clean and pleasant. The associates I interacted with where nice and pleasant. I can depend on this location was clean and pleasant. The associates I interacted with where nice and pleasant. I can depend on this location More
by HGALLIHUE
Employees Worked With
Ryan Kinkade
April 03, 2020
Everyone at VW of Newtown Square is a pleasure to work with. Sales and service. They were even pleasant toward my unruly child and played with a beach ball with him to keep him entertained so I could do w with. Sales and service. They were even pleasant toward my unruly child and played with a beach ball with him to keep him entertained so I could do what I needed. More
by AlyssaR83
Employees Worked With
Greg Marvon, Miguel Flores, Josh Koumaras, Ryan Kinkade
