AutoLenders of Newtown Square of Edgemont - Service Center

service dealer has always given me excellent service. I have a 2011 Jetta with 55000 miles on it and they keep it in good condition for me dealer has always given me excellent service. I have a 2011 Jetta with 55000 miles on it and they keep it in good condition for me More

Car Service Nice, courteous, friendly staff. I would recommend to others. Fast and thorough service easy scheduling and efficient techs. Facility was clean and or Nice, courteous, friendly staff. I would recommend to others. Fast and thorough service easy scheduling and efficient techs. Facility was clean and orderly and ample service waiting area. More

10 Thumbs Up! The gang at Volkswagen of Newtown Square did a great job servicing my vehicle, will definitely recommend bringing your car here for service - very hap The gang at Volkswagen of Newtown Square did a great job servicing my vehicle, will definitely recommend bringing your car here for service - very happy More

Thought a light was out. Thought a light was out and here it was nicely explained to me the light goes on/off when the wheel is turned. No complaints- great job! Thought a light was out and here it was nicely explained to me the light goes on/off when the wheel is turned. No complaints- great job! More

Excellent Excellent service experience with Aimee who is very customer friendly and knowledgeable. Aimee is by far the best service manager I have ever had Excellent service experience with Aimee who is very customer friendly and knowledgeable. Aimee is by far the best service manager I have ever had the pleasure of dealing with. More

Wonderful! I received timely and mechanically good service! Service answered my telephone call promptly and booked my appointment so that I might have the vehic I received timely and mechanically good service! Service answered my telephone call promptly and booked my appointment so that I might have the vehicle back by the Memorial Day weekend! More

GREAT EXPERIENCE. so much to say. so little space. Amie jumped in and helped me when another dealer brought me in for service issue when they knowingly didn't have cap so much to say. so little space. Amie jumped in and helped me when another dealer brought me in for service issue when they knowingly didn't have capability to help me. When they called newtown square , Amie , even though a holiday weekend , told them to send me over. they were able to help me for a 1/3 of the price at Newtown Square and I would recommend them to anyone . Go Amie ! More

Prompt courteous The staff was friendly and quickly got my car in for service. The oil change was completed in a reasonable amount of time. I was happy with result The staff was friendly and quickly got my car in for service. The oil change was completed in a reasonable amount of time. I was happy with result More

Luke warm This dealership has just recently changed hands for the second time is almost as many years. I'm not sure what's going on with that. Regardless, I f This dealership has just recently changed hands for the second time is almost as many years. I'm not sure what's going on with that. Regardless, I found everyone at the service desk to be courtesy and efficient. I waited two hours to simply have my snow tires taken off and it cost $100, which I expected. But then the charged me $2 for each mounting weight they used. That never happened with either of the previous owners. It was one fee, weights included. Similarly, I needed a day time running late replaced. I was quoted $6.50 for the part and was told to return the next day because they needed to order it. I expected there would be a nominal service charge and the whole thing would come in at no more that $20. When I got the bill it was $29 and the part was $14.40. When I question this, the courteous customer service person explained that he had quoted me for the wrong bulb, regardless, he said, they would have adjusted the service charge so that the price would be $29 no matter what the bulb cost. Wait. What? The service charges are on a sliding scale depending on what they want to price to come out to. That seems unfair and a little under handed. I don't want to make too big a deal out of this. They all seemed very nice. However, I felt they were "nickel and diming" me and that the pricing seemed somewhat dishonest. More

Superior Customer service was excellent! Wait was short and they even allowed my dogs to wait inside with me so we'd be out of the rain. Wonderful dealership. Customer service was excellent! Wait was short and they even allowed my dogs to wait inside with me so we'd be out of the rain. Wonderful dealership. More