AutoLenders of Newtown Square of Edgemont

Fixing the worst design flaw on a VW I had to replace the gas door on my 2013 Passat because VW decided a manual release wasn't necessary and I was out of gas and the automatic release fa I had to replace the gas door on my 2013 Passat because VW decided a manual release wasn't necessary and I was out of gas and the automatic release failed. The only way I could get gas was to pry open the gas door. The result was the gas door cover breaking off. Several hundred dollars later I have a new gas door that works. That being said...the customer service at VW of Newtown square very helpful throughout this process. They were able to get the parts ordered ASAP and installed surprisingly fast. The door works as it should and the color match is spot on. My only complaint is that I was waiting for them to contact me when the parts were so I could schedule the install. After several weeks I called to check the status and they had the parts but never called me. Not that big of a deal and the price of the install was less than the estimate so I'm happy! The only thing that could've made this better was if VW picked up the bill since I was paying for poor engineering on their part. More

Friendly, efficient, helpful All the staff were helpful, timely, efficient, happy to have them in my area. The pricing was reasonable and used my warranty with ease, they I’ll be All the staff were helpful, timely, efficient, happy to have them in my area. The pricing was reasonable and used my warranty with ease, they I’ll be my VW dealer going forward! More

Very good & thorough The team was very accommodating and presented themselves as true professionals, giving me an update before work was to be done and a thorough explanat The team was very accommodating and presented themselves as true professionals, giving me an update before work was to be done and a thorough explanation afterwards. More

Volkswagen of Newtown Square is my new favorite car dealer! I wend to Volkswagen of Newtown Square with my daughter who recently graduated college and is starting her sales career. She needed a new, reliable c I wend to Volkswagen of Newtown Square with my daughter who recently graduated college and is starting her sales career. She needed a new, reliable car. This was her first big purchase. We told Andy and Matt what we had to work with and they came up with an amazing deal. Additionally, the customer service that they offered blew us away. Last, but certainly not least is how they took care of us in financing this purchase. Ed gave us some options that showed they listened to us and we mutually made the best choice. My daughter is now driving a new Jetta at a price point she can afford! One of my best car buying experiences ever. More

service checkup Called that day and got service for a tire issue. I was scheduled for express service and it worked perfectly. I was in and out in a 1 hour. Called that day and got service for a tire issue. I was scheduled for express service and it worked perfectly. I was in and out in a 1 hour. More

Incredible service I had a sunroof failure 3 days after I took possession of a 2018 Alltrack and this dealership moved heaven and earth to get it fixed. While waiting fo I had a sunroof failure 3 days after I took possession of a 2018 Alltrack and this dealership moved heaven and earth to get it fixed. While waiting for parts they offered to rent me an SUV with a trailer hitch so I could take my bikes and bike rack on vacation. Amy is the greatest! More

I was pleased once again! I was very happy with the service that was provided, the cost, the attitude of the staff and the fast response. You just have to communicate more onc I was very happy with the service that was provided, the cost, the attitude of the staff and the fast response. You just have to communicate more once people drop off the car. I heard nothing from you guys for about 4 days until I called. I was pleased with the outcome! And will always come back, and may even buy a new car. But don't call. More

Great experience! Everyone was fantastic to deal with! No pressure whatsoever during the sales process. Very accommodating with a loaner from a sister dealership. Pro Everyone was fantastic to deal with! No pressure whatsoever during the sales process. Very accommodating with a loaner from a sister dealership. Provided a good price. Very friendly and courteous. More

friendly staff Helpful and friendly staff, they helped me with a unique service issue that another dealership didn't fix. Even gave me a loaner car. I'd go back. Helpful and friendly staff, they helped me with a unique service issue that another dealership didn't fix. Even gave me a loaner car. I'd go back. More

Professional, competent, pleased! I was very pleased with my service at this location. I got my car in and serviced, when promised and everything was taken care of in an efficient and I was very pleased with my service at this location. I got my car in and serviced, when promised and everything was taken care of in an efficient and professional manner. More