AutoLenders of Newtown Square of Edgemont

Knowledgeable, professional service team The service team listens, cares, and presents a professional and customer-focused approach. I appreciate the changes that the new ownership and manage The service team listens, cares, and presents a professional and customer-focused approach. I appreciate the changes that the new ownership and management team have implemented. More

Excellent Customer Service I purchased a lightly used 2019 Jetta from Chesley. On the test drive, he was very upfront that there was a lot of spotting on the seats but it would I purchased a lightly used 2019 Jetta from Chesley. On the test drive, he was very upfront that there was a lot of spotting on the seats but it would be taken care of. When I picked up the vehicle pointed out the detailing was unable to correct the spots and setup an appointment for a more intensive cleaning and dying. When that process still did not get all the spots out, the seat fabric was replaced. I fully appreciate his transparency about the stains and the dealership's commitment to delivering a spotless vehicle in the end. I also appreciate Bill from finance (can't remember last name) not being pushy about the Care Package upsells and getting my wife and kids home ASAP during the paperwork process. The only problem is, my wife now wants to purchase that nice Tiguan SE loaner they gave us! :-) More

Great Service I took my Beetle in for a new wheel after having hit a pothole. The staff couldnt have been nicer! They explained everything to me and communicated I took my Beetle in for a new wheel after having hit a pothole. The staff couldnt have been nicer! They explained everything to me and communicated with me through the days that my car was in the shop! Great place. Beautiful waiting area too.! More

Made me question why I waited so long! The online and phone communication with Chesley Brandon was pleasant, non-pushy, and informative. He didn't promise what he couldn't deliver and his d The online and phone communication with Chesley Brandon was pleasant, non-pushy, and informative. He didn't promise what he couldn't deliver and his demeanor was polite and personal. Because I had all the info I needed going in, everything was so painless and easy during my visit to the dealership. From test drive to paperwork...it was a pleasure. After being a 10yr Subaru fan, I was hesitant getting back into a VW, but I'm so happy with my GTI rabbit edition. Thanks VW & thanks Chesley! More

Good Staff at VW Newtown Square! Ermel was able to show me all the features on the new 2019 Tiguan. Andy was able to offer a great interest rate that made this vehichle more competi Ermel was able to show me all the features on the new 2019 Tiguan. Andy was able to offer a great interest rate that made this vehichle more competive than the other brands that I had looked at. Bill gave me some differt finance options. It was a good experience all around. More

Expensive, but thorough Ridiculously expensive. Used to get a complimentary wash with service. Good service though. New waiting room is nice. Parking is tight. No dealer serv Ridiculously expensive. Used to get a complimentary wash with service. Good service though. New waiting room is nice. Parking is tight. No dealer service stickers for the service manual (40,000 mile service, 50,000 mile service, etc.). More

Informative and pleasurable This was an informative, pleasurable experience. All those concerned were wonderful to work with. From the time I entered the dealership till I drove This was an informative, pleasurable experience. All those concerned were wonderful to work with. From the time I entered the dealership till I drove my new car home I was a “happy camper”. More

helfpul honest sales staff Ed and Kevin made a very frustrating experience much better. Ermel and other sales staff were helpful in paperwork and other issues related to obtaini Ed and Kevin made a very frustrating experience much better. Ermel and other sales staff were helpful in paperwork and other issues related to obtaining the vehicle More

Excellent dealership Leased a 2018 VW Tiguan. Had an excellent no pressure experience. The people at the dealership are knowledgeable, helpful, and professional.I would Leased a 2018 VW Tiguan. Had an excellent no pressure experience. The people at the dealership are knowledgeable, helpful, and professional.I would highly recommend the Volkswagen of Newtown Square. More