AutoFair Volkswagen of Nashua

Awful. Stay away! Found a car for sale online that they had advertised. Called ahead asking if it was available, showed up for the test drive andthey hadn't even bothe Found a car for sale online that they had advertised. Called ahead asking if it was available, showed up for the test drive andthey hadn't even bothered to clean the trash out of it. That should've been a red flag to get out of there. But I assumed since it was alarge dealer that they valued their reputation and the sales guy promised me the car in 2 days after signing most of the paperwork (another ignored red flag). I showed when it was promised and after we signed the rest of paperwork (including the title to my trade in) they informed me it wasn't ready and wouldn't be for 2 more days. They agreed to deliver it since I'm an hour away and it arrived at my house in this condition: upper shock mounts not attached, used parts in place of the promised new, 1/3 tank of gas and running a little hot (sales guy apparently had fun with it) and not detailed. After a lot of calls, threats, stress and 2 weeks I finally got a full tank of gas, a new key (old one was broken), keyless entry fob and some money back because of the shock mounts and used parts. Awful experience and I can't find the right words to express my anger at getting ripped off like this. I moved on because I didn't want this to waste more of my time, we could've easily gone to court/arbitration, but I'd rather have fun fixing the car and write them bad reviews to warn others to stay away. More

The most professional Second car bought from Auto Fair in Nashua.. Jared Saunders (Sales Manager) and Rajj are top notch! Matt in finance is a pro Would highly reccommend Second car bought from Auto Fair in Nashua.. Jared Saunders (Sales Manager) and Rajj are top notch! Matt in finance is a pro Would highly reccommend them More

Drove away with more than I expected Autofair Volkswagen is no joke, they'll do whatever they can to get you in a quality car with payments that work best for you. Need a new car? Visit t Autofair Volkswagen is no joke, they'll do whatever they can to get you in a quality car with payments that work best for you. Need a new car? Visit their lot and ask for my guy John Patella. Tell him Brandon Jolly sent you and he'll make sure you leave happy. More

Autofair made it happen for us! The first time I went to this dealer, I dealt with the old manager John Poole, who sold us a vehicle that was not safe. It should have never been sold The first time I went to this dealer, I dealt with the old manager John Poole, who sold us a vehicle that was not safe. It should have never been sold and they put an illegal inspection sticker on it. After talking to the CEO Assistant, we went in and met with Trevor and they did everything they could to get us out of the death trap we originally got. We got a beautiful car that we absolutely love and it was in our price range. They staff was so friendly and really took care of us to make us happy to fix what John Poole did to us. Melissa Haberman was our car salesman. She is great! She showed me all the features to our car and helped me set everything up. She checks in periodically to see how everything is. After my experience with her, I recommended my mother to her, and she just purchased a car too. All I have to say is thank you for making things right! More

I always went to autofair vw ever since they bought out Tulley. I had always been pleased and recommended them to friends and co-workers. on a recent visit, I couldn't open my door and was told the par Tulley. I had always been pleased and recommended them to friends and co-workers. on a recent visit, I couldn't open my door and was told the part was broken and needed to be replaced for $500. A couple days later it started working again, and has ever since (months now). I guess it wasn't broken after all. more recently, I had my brake light go on. Autofair did my brakes a few months ago. I found out the cap was never put back on my brake fluid reservoir. I brought both of these things to the attention of the general and service manager, just wanting to let the know. I was told I'd be contacted, but nothing. after weeks, nothing. no apology, no explanation. so go at your own risk. maybe it's broken, maybe it's not. and check all the caps before you pull out... More

I had an outstanding experience with Jared Saunders at AutoFair VW. I had been shopping for a Corvette and they had a used one. After multiple conversations on the phone (I am out of state), I forwarded AutoFair VW. I had been shopping for a Corvette and they had a used one. After multiple conversations on the phone (I am out of state), I forwarded pix of my car and we discussed price/financing/warranties. Everything that Jared had said was spot on with no deviation at all. I drove there in my trade-in, and they had me back on the road in my new car in less than 45 minutes. Follow-up from Jared has been outstanding including overnight packages/emails or whatever I needed. I would recommend this dealership/Jared to anyone. In fact, Jared is already searching for a vehicle for my son. I rate them a 10!!! More

Jarred and the folks at Autofair VW made my car buying experience the best I have ever had. They run a great low pressure dealership. They go out of their way to make the customer happy and they were even experience the best I have ever had. They run a great low pressure dealership. They go out of their way to make the customer happy and they were even very friendly with my 3 year old son. These people run one of the best dealerships in New Hampshire. I will be a customer for life!! THIS DEALERSHIP IS AMAZING AND DON'T BE AFRAID TO DO BUSINESS WITH THEM!!! More