
AutoFair Volkswagen of Nashua
Merrimack, NH
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Classic car buying transaction - Beware Typical car dealership. First they agree on a deal and by the time you get to the finance guy the deal has changed and they claim the original terms Typical car dealership. First they agree on a deal and by the time you get to the finance guy the deal has changed and they claim the original terms were a mistake. Be careful, Matt Geiger in finance will look you in the eyes and lie. Not trustworthy at all. Also, know your numbers because Matt likes to play games with how much tax is owed. Study the numbers because if you're not careful Matt will overcharge you. More
Once sale is Made You become a nobody Once the car left the lot it was like the consumer does not exist. call with questions or concerns and you get told We will call you back one could wa Once the car left the lot it was like the consumer does not exist. call with questions or concerns and you get told We will call you back one could wait forever to get that call. needless to say make sure you read all documents before you sign and I mean read. More
More than just a quota I recently purchased my 3rd vehicle from Autofair Volkswagen and I keep coming back for a few simple reasons. I always get treated right and walk away I recently purchased my 3rd vehicle from Autofair Volkswagen and I keep coming back for a few simple reasons. I always get treated right and walk away feeling satisfied with my purchase. Many people have had bad experiences at dealerships and are often left feeling taken advantage of. I have never felt this way and am always treated with respect, and to be quite honest I actually like the whole process there. They make you feel at home, and everyone from the sales team right up to management is involved, not just with the transaction, but to tell a quick joke, share a story, or just to say hi and introduce themselves. I highly recommend Autofair VW if you want a great deal, and want to get treated as a person, not just a monthly quota! More
This dealership cares about their customers Honest, open, forthright with no games. I have leased two vehicles and plan to return for a third. The staff has treated me with patience and respect. Honest, open, forthright with no games. I have leased two vehicles and plan to return for a third. The staff has treated me with patience and respect. Their sales, service and follow-up practices have assured me they truly care about their customers. As a woman, I despise walking into the car-buying process, but they have made it "easy" and definitely earned my trust. More
Customer service starts at the top,GM Jarred Saunders has no After having a bad experience the first time, they called saying g they've changed. I fell for it and drove an hour to hear crap. I told them to take After having a bad experience the first time, they called saying g they've changed. I fell for it and drove an hour to hear crap. I told them to take off of any calling, mailing or emails. This was at least 1 1\2 years ago. I have a message on my phone from July, I received a flier in August. Before I called them again to tell that to stop harassing me, I would try to find out about this flier. It sounded to good. I received a call from Caitlin, I asked her about the flier and was it good for their entire inventory. To make a long story short, I told her I wasn't driving down from henniker for a tank of gas. She assured me that they could do something. I got a song and dance and forcing me to call the Attorney Generals offices about phone recordings. I asked to speak to the General Manager. I was told he would call me in the morning. He never did, he had his sectrectory call. That didn't work, she's not him, who said he would call. I never herd from Saunders until after the Attorney General's office. Talking with him on 8/26 and getting another line of xxxxxxxxx, promising to get me off of any list that they have. I have received at least 4 or 5 emails from his desk this week. What I haven't received is the $500 check he promised to send me to help my credit. My credit score isn't the greatest,its around 630, I just don't want a credit card. My next step will be a legal one More
Welcoming, knowledgeable, patient I came to auto fair Volkswagen with my brother and AJ Flores welcomed us right away. He got information from us quickly while also building an interpe I came to auto fair Volkswagen with my brother and AJ Flores welcomed us right away. He got information from us quickly while also building an interpersonal relationship. It did not work out to buy a car today, however that was only due to the car I currently have. I would strongly recommend auto fair Volkswagen and AJ Flores to anyone looking for a car. I will certainly go back. More
Bait-and-Switch Nightmare We test drove a car for our teenaged son at Autofair Volkswagen and found that it had significant problems, including bad brakes. Given the price of t We test drove a car for our teenaged son at Autofair Volkswagen and found that it had significant problems, including bad brakes. Given the price of the car, we weren't surprised, and also weren't willing to make a deal. The sales manager said he had another car in our price range and asked us to take a look. We agreed and test drove the vehicle, spent an hour waiting for the back and forth between salesman and manager though we were told repeatedly that the car met our budget limits. The salesman finally came back and informed us that the price of the car was more than double our budget. They were hoping we were stupid. We weren't, and we walked. Definitely the worst car shopping experience to date, and we've bought a lot of cars. More
Best Salesman at Auto Fair Volkswagen I have to say I've bought 5 vehicles from Auto Fair and by far Nick Pichette is the best salesman I've ever dealt with. He is a great to talk to has I have to say I've bought 5 vehicles from Auto Fair and by far Nick Pichette is the best salesman I've ever dealt with. He is a great to talk to has always been honest with us and I would buy another vehicle from him. Thanks Sonja :-) More
GREAT Dealership The salesperson I had was great he was very helpful and did what he could do to help me get the best deal and low payments. I would definitely recom The salesperson I had was great he was very helpful and did what he could do to help me get the best deal and low payments. I would definitely recommend him if you decide to go. Thanks Eric More
autofair vw of nashua is a great idea i went there with an already high and unfair payment on a car i bought at another dealership. kurt took the high interest rate, cleaned it up for me, i went there with an already high and unfair payment on a car i bought at another dealership. kurt took the high interest rate, cleaned it up for me, and i got an incredible car(2015 VW Pissat). i have a fair payment, interest rate lower than anything ive seen, and a ride the ladies love.......i mean my wife loves! anyone that says this place is anything but fair honest and caring, really didnt give them a fair chance. i went there looking for used, kurt showed me the benefits of going new, and ended up buying new. i love autofair VW of nashua. they went so far above what is expected in a fair deal, im surprised they didnt need a pilots license. if you are looking for a great car and dont mind taking a beautiful ride, please go to this dealership. i wish i wouldve went there instead of the mistake i made staying local, that doesnt matter because they cleaned up that mistake. thank you to all the wonderful people at autofair of nashua, my family loves you. thank you again More