AutoFair Volkswagen of Nashua
Merrimack, NH
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New Car Purchase Sales professional was very nice and friendly. The car sales manager consistently lied about the price of the car and that he had to add $995 on to th Sales professional was very nice and friendly. The car sales manager consistently lied about the price of the car and that he had to add $995 on to the price because, according to him there was a dealer premium or dealer extras or that the car (it was a basic tdi golf) was a rare find or something! After negotiations left me getting what I wanted for my trade I ended up paying slightly over sticker. Then came Scott the finance manager, he tried for a good 30-40 mins to push extended warranties and service plans at me. They also said that I would have registration the next day.. It's been 6 days and I'm still waiting! When I asked Koe the sales manager to provide me with the dealer charges that he insisted had to be added, he provided me with the charges applied to another car l, a tdi Passat. If you are to buy here, I would be prepared to haggle with joe and do not trust a word to come out of his mouth. Also, each one of the sales people (except mine) spent all their time shouting about the activities in the NCAA March madness. More
"Fully Satisfied Customer" I walked onto the lot in search of a 'slightly used' sedan. I was met by Scott O'Connell, and after a brief discussion of my needs, he understood exac I walked onto the lot in search of a 'slightly used' sedan. I was met by Scott O'Connell, and after a brief discussion of my needs, he understood exactly what would interest me. I was looking for great gas mileage, and an engine that would last a long time. He put me in a Jetta TDI, and I couldn't be happier with the vehicle. Scott was easy to work with, as was the management and finance staff. Haven't needed any service yet, but I'll be utilizing their service center also. It was a good car buying experience, Scott is a pro, and I'd recommend this dealer. More
Great experience. We had a great experience at Autofair Volkswagon. My son and I stopped in to see if the dealership had any used standard trucks. Anthony England met u We had a great experience at Autofair Volkswagon. My son and I stopped in to see if the dealership had any used standard trucks. Anthony England met us in the parking lot and said they din't have any. As we were leaving he ran up to the car and said they had just taken one in in trade. It hadn't been cleaned but he let us see it anyway. It was a great truck and he was very helpful in getting a good deal. It was agood experience all around, Tony, Jared and Matt were a pleasure to work with. More
Can't be more pleased! I leased my Jetta from Jerry at Autofair VW and I couldn't be happier. I got a great car and a payment under 200 dollars a month! I leased my Jetta from Jerry at Autofair VW and I couldn't be happier. I got a great car and a payment under 200 dollars a month! More
very happy customer Tony English was a great sale men. I went to vw to buy a used car Tony work with me to get me what I wanted to buy .I am very happy with my car. I wou Tony English was a great sale men. I went to vw to buy a used car Tony work with me to get me what I wanted to buy .I am very happy with my car. I would recommend Tony English to anybody. That wants to buy a car. Thanks Tony for your help. More
Best experience EVER!!! I have purchased several cars over the years and this is by far the best experience I've ever had. Anthony england was not only knowledgeable and hone I have purchased several cars over the years and this is by far the best experience I've ever had. Anthony england was not only knowledgeable and honest but he was one of the most compassionate sales people I have ever met in my life. He took the time out to actually listen to my concerns I have credit issues and he didn't judge me or treat me any different I went to several places before going to AutoFair Volkswagon and I must tell you that this experience was on a whole different level of customer service. I've never actually seen the dealer come back and lower my payment and my rate after going in the finance office talk about honesty!!!! If you're looking for a new or used car don't even THINK of going anywhere else go and see Anthony England at AutoFair Volkswagon I highly recommend him! More
Awful. Stay away! Found a car for sale online that they had advertised. Called ahead asking if it was available, showed up for the test drive andthey hadn't even bothe Found a car for sale online that they had advertised. Called ahead asking if it was available, showed up for the test drive andthey hadn't even bothered to clean the trash out of it. That should've been a red flag to get out of there. But I assumed since it was alarge dealer that they valued their reputation and the sales guy promised me the car in 2 days after signing most of the paperwork (another ignored red flag). I showed when it was promised and after we signed the rest of paperwork (including the title to my trade in) they informed me it wasn't ready and wouldn't be for 2 more days. They agreed to deliver it since I'm an hour away and it arrived at my house in this condition: upper shock mounts not attached, used parts in place of the promised new, 1/3 tank of gas and running a little hot (sales guy apparently had fun with it) and not detailed. After a lot of calls, threats, stress and 2 weeks I finally got a full tank of gas, a new key (old one was broken), keyless entry fob and some money back because of the shock mounts and used parts. Awful experience and I can't find the right words to express my anger at getting ripped off like this. I moved on because I didn't want this to waste more of my time, we could've easily gone to court/arbitration, but I'd rather have fun fixing the car and write them bad reviews to warn others to stay away. More
The most professional Second car bought from Auto Fair in Nashua.. Jared Saunders (Sales Manager) and Rajj are top notch! Matt in finance is a pro Would highly reccommend Second car bought from Auto Fair in Nashua.. Jared Saunders (Sales Manager) and Rajj are top notch! Matt in finance is a pro Would highly reccommend them More
Drove away with more than I expected Autofair Volkswagen is no joke, they'll do whatever they can to get you in a quality car with payments that work best for you. Need a new car? Visit t Autofair Volkswagen is no joke, they'll do whatever they can to get you in a quality car with payments that work best for you. Need a new car? Visit their lot and ask for my guy John Patella. Tell him Brandon Jolly sent you and he'll make sure you leave happy. More
Autofair made it happen for us! The first time I went to this dealer, I dealt with the old manager John Poole, who sold us a vehicle that was not safe. It should have never been sold The first time I went to this dealer, I dealt with the old manager John Poole, who sold us a vehicle that was not safe. It should have never been sold and they put an illegal inspection sticker on it. After talking to the CEO Assistant, we went in and met with Trevor and they did everything they could to get us out of the death trap we originally got. We got a beautiful car that we absolutely love and it was in our price range. They staff was so friendly and really took care of us to make us happy to fix what John Poole did to us. Melissa Haberman was our car salesman. She is great! She showed me all the features to our car and helped me set everything up. She checks in periodically to see how everything is. After my experience with her, I recommended my mother to her, and she just purchased a car too. All I have to say is thank you for making things right! More