AutoFair Volkswagen of Nashua

Customer service starts at the top,GM Jarred Saunders has no After having a bad experience the first time, they called saying g they've changed. I fell for it and drove an hour to hear crap. I told them to take After having a bad experience the first time, they called saying g they've changed. I fell for it and drove an hour to hear crap. I told them to take off of any calling, mailing or emails. This was at least 1 1\2 years ago. I have a message on my phone from July, I received a flier in August. Before I called them again to tell that to stop harassing me, I would try to find out about this flier. It sounded to good. I received a call from Caitlin, I asked her about the flier and was it good for their entire inventory. To make a long story short, I told her I wasn't driving down from henniker for a tank of gas. She assured me that they could do something. I got a song and dance and forcing me to call the Attorney Generals offices about phone recordings. I asked to speak to the General Manager. I was told he would call me in the morning. He never did, he had his sectrectory call. That didn't work, she's not him, who said he would call. I never herd from Saunders until after the Attorney General's office. Talking with him on 8/26 and getting another line of xxxxxxxxx, promising to get me off of any list that they have. I have received at least 4 or 5 emails from his desk this week. What I haven't received is the $500 check he promised to send me to help my credit. My credit score isn't the greatest,its around 630, I just don't want a credit card. My next step will be a legal one More

Welcoming, knowledgeable, patient I came to auto fair Volkswagen with my brother and AJ Flores welcomed us right away. He got information from us quickly while also building an interpe I came to auto fair Volkswagen with my brother and AJ Flores welcomed us right away. He got information from us quickly while also building an interpersonal relationship. It did not work out to buy a car today, however that was only due to the car I currently have. I would strongly recommend auto fair Volkswagen and AJ Flores to anyone looking for a car. I will certainly go back. More

Bait-and-Switch Nightmare We test drove a car for our teenaged son at Autofair Volkswagen and found that it had significant problems, including bad brakes. Given the price of t We test drove a car for our teenaged son at Autofair Volkswagen and found that it had significant problems, including bad brakes. Given the price of the car, we weren't surprised, and also weren't willing to make a deal. The sales manager said he had another car in our price range and asked us to take a look. We agreed and test drove the vehicle, spent an hour waiting for the back and forth between salesman and manager though we were told repeatedly that the car met our budget limits. The salesman finally came back and informed us that the price of the car was more than double our budget. They were hoping we were stupid. We weren't, and we walked. Definitely the worst car shopping experience to date, and we've bought a lot of cars. More

Best Salesman at Auto Fair Volkswagen I have to say I've bought 5 vehicles from Auto Fair and by far Nick Pichette is the best salesman I've ever dealt with. He is a great to talk to has I have to say I've bought 5 vehicles from Auto Fair and by far Nick Pichette is the best salesman I've ever dealt with. He is a great to talk to has always been honest with us and I would buy another vehicle from him. Thanks Sonja :-) More

GREAT Dealership The salesperson I had was great he was very helpful and did what he could do to help me get the best deal and low payments. I would definitely recom The salesperson I had was great he was very helpful and did what he could do to help me get the best deal and low payments. I would definitely recommend him if you decide to go. Thanks Eric More

autofair vw of nashua is a great idea i went there with an already high and unfair payment on a car i bought at another dealership. kurt took the high interest rate, cleaned it up for me, i went there with an already high and unfair payment on a car i bought at another dealership. kurt took the high interest rate, cleaned it up for me, and i got an incredible car(2015 VW Pissat). i have a fair payment, interest rate lower than anything ive seen, and a ride the ladies love.......i mean my wife loves! anyone that says this place is anything but fair honest and caring, really didnt give them a fair chance. i went there looking for used, kurt showed me the benefits of going new, and ended up buying new. i love autofair VW of nashua. they went so far above what is expected in a fair deal, im surprised they didnt need a pilots license. if you are looking for a great car and dont mind taking a beautiful ride, please go to this dealership. i wish i wouldve went there instead of the mistake i made staying local, that doesnt matter because they cleaned up that mistake. thank you to all the wonderful people at autofair of nashua, my family loves you. thank you again More

Sales manager lies and constantly canges prices. Beware! Be careful if you are thinking about going to this dealership for a car! Sorry this is long. I called Autofair Volkswagen and spoke to Alicia on the Be careful if you are thinking about going to this dealership for a car! Sorry this is long. I called Autofair Volkswagen and spoke to Alicia on the phone (who was very friendly and helpful), I told her the deal I had been quoted on a Passat TDI at another dealership were I had previously bought cars and that I was helping my parents, with the car buying process. She assured me that they could beat the price quoted by the other dealer and told me that it was the end of the month and they were very motivated to sell cars. I sent my parents to the Autofair VW that day (I couldn’t go due to work). They were at the dealership for 5 hours and left at 9pm, after they called me and told me the best price they were given was $4000 more that what I was quoted over the phone. I took the morning off work 2 days later and went to the dealership with my parents after calling and again speaking to Alicia and again being told that they would beat the other dealerships price of $26,500. I spent 4 hours talking to two different salesmen (Matt Web was very helpful and nice) and we finally agree on a Passat TDI SEL for $27,000. After the test drive when it was time to sign the papers they put the price at $30,000 and tried to get my dad to sign the papers without me seeing it. Once I confronted them about the price difference the finance officer (I guess that is his title he sits at the desk behind the glass to the left of the entrance) told me that I was lying about the price. Then the salesman and I showed him the paper that had the price and monthly payment he had printed out and he said, no that wasn’t the car we were talking about, see the stock number is different. I said, that is the only car we test drove and that is the car that the salesman and I agreed on and he came and spoke to you and you gave me the price of $27,000. He then began to back track and say that there was some confusion on their part but that it was still a really good deal and we had spent so much time on it that we should just go ahead and purchase the car at $30,000 because he wasn’t going any lower he didn’t care what price he had quoted me. At this point I was upset and doing all I could not to lose my temper. He then began to yell at me about the MSRP and the price he was offering and how we should be happy with the deal on the table. He also insulted my parents about their credit. At that point we left. I called Noyes VW in Keene where I should have gone to begin with, I told them what happened and that I wanted an honest number for what the car would cost out the door before I drove there. Not only did my parents get the new TDI Passat that they wanted but it was $300 cheaper than it would have been at Autofair VW and everyone was respectful, pleasant and honest. The owner of the dealership even came over to talk to us about our experience while we were there. I highly recommend Noyes VW to anyone looking for a great car. (Diesel is the way to go if you ask me?) If dishonesty is how they want to run their business, my family and I will never go back. So you don’t think this was my first experience with a dealership. My wife and I are proud owners of 2 TDI Jettas and we have pursed 4 new VWs over the past 15 years. More

Fixed super high payments Was stuck with 607 dollar payments and they dropped them to 425 and found me a great car i love. Jared really stepped up for me. Was stuck with 607 dollar payments and they dropped them to 425 and found me a great car i love. Jared really stepped up for me. More

Wicked awesome!! Steve, Mekko, Scott, Joe, and Travis were wicked awesome!!! Also the crew were great too... I love my new to me V Dub! I thank you very much. She is w Steve, Mekko, Scott, Joe, and Travis were wicked awesome!!! Also the crew were great too... I love my new to me V Dub! I thank you very much. She is wicked amazing my 08 VR6 Passat! Thank for taking care of me. I owe you all donuts! ?? Thank you!!! More

Thank you!!! Thank you to all the wonderful employees of Autofair Volkswagen for getting me into a beautiful new jetta and saving me tremendously on my payment!!! Thank you to all the wonderful employees of Autofair Volkswagen for getting me into a beautiful new jetta and saving me tremendously on my payment!!! Fully satisfied customer! Great sales, service, and all around very professional environment. More