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AutoFair Volkswagen of Nashua
Merrimack, NH
323 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 323 reviews
August 03, 2020
Will always go back to this location!! Everyone is always so helpful and never try to pressure you to buy. Bob especially is great to work with. We’ve now bought two cars from him and will always go back so helpful and never try to pressure you to buy. Bob especially is great to work with. We’ve now bought two cars from him and will always go back to him because how he’s treated us. Thank you!! More
by K.smith9818
Employees Worked With
Bob smith, Jason Clark
July 27, 2020
Ever go to a dealership to get your car serviced and your anxiously waiting for the service writer to come out and give you a laundry list of things that need to get fixed...yep...it happened. Except in this anxiously waiting for the service writer to come out and give you a laundry list of things that need to get fixed...yep...it happened. Except in this case you have an over zealous technician, who was probably instructed to “find something wrong the car has almost 60k on” so I can completely blame them. BUT - make sure your customer isn’t someone who has worked in the auto industry, including a service department, for 15 years. If you fail a vehicle for inspection then make sure it’s actually something the customer can’t check themselves. Rusted rotors that are 11 months old and the pads have 6mm left on them (pads and rotors were changed at the same time). I can easily check this. Streaky wiper blades - again easily checked (FYI - they’re not streaky). Also charging $65 to replace wiper blades - are the blade arms made from Captain America’s shield? Listen I know dealership service departments are more expensive and I understand the “up sell” that a service writer needs to do. But make sure you’re up selling stuff that can’t be questioned or checked by the customer themselves. I know you don’t need my business and after having purchased 4 vehicles from your dealership this will be my last. I prefer supporting service departments attached to dealerships but not when there is a blatant disregard for common sense. More
by dhcc13
Employees Worked With
Naudia & Brandon(tech)
July 18, 2020
Great vehicle service Very friendly staff, very clean service area and good mechanics. Also has a very nice waiting area. Customer service staff is very good about updatin Very friendly staff, very clean service area and good mechanics. Also has a very nice waiting area. Customer service staff is very good about updating with you the time any service will be done by. More
by triopond
Employees Worked With
Jasmine
July 06, 2020
Every person we dealt with was awesome. Professional, polite, knowledgeable of VW, will recommend to friends and others. It is a great dealership with great people polite, knowledgeable of VW, will recommend to friends and others. It is a great dealership with great people More
by Bobfraser50
Employees Worked With
Alex, Mike and Francine
July 02, 2020
Very friendly staff... minimal waiting time I do not take my auto anywhere else for service.Trust their knowledge and opinions. They keep you informed about service my auto anywhere else for service.Trust their knowledge and opinions. They keep you informed about service More
by ahsh70
Employees Worked With
Service tech
June 27, 2020
Volkswagens hold no value, tried to turn my 2017 Passat in 7 months early only having 14k miles they gave me an estimate 7200 dollars below what it would take to come out of my lease. Just ridiculous! in 7 months early only having 14k miles they gave me an estimate 7200 dollars below what it would take to come out of my lease. Just ridiculous! More
by Mpjarmy52
Employees Worked With
Sales manager
May 18, 2020
Erik and Bill were great in helping my daughter and myself getting a good deal on a 2017 Jetta. Will gladly do business again wit AutoFair Manchester. Thanks myself getting a good deal on a 2017 Jetta. Will gladly do business again wit AutoFair Manchester. Thanks More
by lostinbostom
Employees Worked With
Erik, Bill
May 06, 2020
Andrew is super personable and full of energy. Frank is always smiling, beautiful service department and the team is just awesome. Super quick and painless! always smiling, beautiful service department and the team is just awesome. Super quick and painless! More
by A Topic
Employees Worked With
Andrew Borges, Frank Cisewski
May 05, 2020
Awesome staff! Very welcoming and friendly, and not invasive and fake friendly like most dealerships. Bob made us feel like we’ve known him forever and it was comforting. Also, best deal around! Thank invasive and fake friendly like most dealerships. Bob made us feel like we’ve known him forever and it was comforting. Also, best deal around! Thank you Bob Smith and everyone at Volkswagen of Nashua! More
by Ktas0604
Employees Worked With
Bob Smith
