Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
AutoFair Volkswagen of Nashua
Merrimack, NH
323 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 323 reviews
May 31, 2021
Many thanks to Clive Jacobs and the entire AutoFair Volkswagen Team of Nashua for the awesome, friendly, and VERY welcoming service! Clive made me feel like family. His professionalism and expertise he Volkswagen Team of Nashua for the awesome, friendly, and VERY welcoming service! Clive made me feel like family. His professionalism and expertise helped make the shopping and buying experience an enjoyable and stress-free experience for me. It’s great to be a new member of the AutoFair Volkswagen family! Mark Glisson （╹◡╹) More
by maglisson
Employees Worked With
Clive Jacobs, Dakota Derego
May 23, 2021
Apparently the cars VW makes are such poor quality that a 3 year old car can no longer pass NH state inspection. VW has no problem lying to the government about submitting fake software when it costs THEM mo 3 year old car can no longer pass NH state inspection. VW has no problem lying to the government about submitting fake software when it costs THEM money they are willing to have low standards and cut corners, however when they can make money on the back of the working man, they suddenly become sticklers for the rules and will FAIL your car for inspection because of two small specs of rust on a brake rotor! Who even knew that was a thing. In 30 years of getting cars inspected I've never heard of it, but if they can gouge you for it, they will! They even charge $25 to rotate your tires! Just go to town fair tires and they will do it for free! ( If you bought your tires there) More
by Gotone
Employees Worked With
Andrew Borges, Jason hugh
May 18, 2021
Appointment was for tire exchange. They did not have the tires although the appointment was prescheduled. And they asked for 3% credit card fees! Really??? Who asks for credit card fees in 2021 ??? tires although the appointment was prescheduled. And they asked for 3% credit card fees! Really??? Who asks for credit card fees in 2021 ??? More
by omarsamman_83
Employees Worked With
Idk
May 12, 2021
They were very helpful with our two issues which were under warranty. They had to order one part and provided us with a loaner as we purchased the extended warranty. Everyone was very accommodating and p under warranty. They had to order one part and provided us with a loaner as we purchased the extended warranty. Everyone was very accommodating and pleasant More
by Flanders.jm
Employees Worked With
Nadia
May 06, 2021
First off the service was on my sons car and not mine. He was given the wrong key when he left and he had things that were put as deferred that he had fixed by VW and has the paper work and the over 4,000 re was given the wrong key when he left and he had things that were put as deferred that he had fixed by VW and has the paper work and the over 4,000 receipt for proof attacked to the paperwork for when those services were done. I do lease a VW and will not be getting another one from Nashua. More
by lisad61
Employees Worked With
NA
May 02, 2021
Luis Melendez has a great personality and will do fine in this business. For a young man, he has good people skills. The star loss was merely because I believe that the deal could have been sweetened a bi this business. For a young man, he has good people skills. The star loss was merely because I believe that the deal could have been sweetened a bit more. I’m a tough grader, the last dealership (Dan O’Brien Nissan) left an extremely bad impression, however I know I can’t hold this against all car dealerships. The four stars instead of five had nothing to do with Luis. More
by ddolan350
Employees Worked With
Luis Melendez
April 29, 2021
Sales staff was very professional, knowledgeable and friendly. An enjoyable buying experience! Dealership is convenient, very clean and comfortable. Price negotiation was without stress and acceptable. friendly. An enjoyable buying experience! Dealership is convenient, very clean and comfortable. Price negotiation was without stress and acceptable. Communications via text, telephone and email was very responsive! More
by Robploczyk
Employees Worked With
Luis and Mike Miller
April 27, 2021
Very helpful and polite. AutoFair Volkswagen treats you the old fashion way - like a customer! From my initial phone call to the dealership to when I drove my new Jetta out the door, very happy. Thank you the old fashion way - like a customer! From my initial phone call to the dealership to when I drove my new Jetta out the door, very happy. Thank you all. More
by onedaytime2006
Employees Worked With
Samantha on the phone then Luis Mendez and Tod Pennington.
April 02, 2021
John was so knowledgeable and friendly every step of the way. Would definitely recommend and will be coming back! Thank you so much John, appreciate it! way. Would definitely recommend and will be coming back! Thank you so much John, appreciate it! More
by xogelinexo
Employees Worked With
John Mendenhall
