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AutoFair Toyota of Tewksbury

Tewksbury, MA

Overview
Reviews
4.6
605 Reviews
Call Dealership (978) 863-9009

468 Main Street

Tewksbury, MA

01876

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Showing 605 reviews

March 28, 2023

Staff is always friendly, informative, and extremely helpful. Inquiries are answered in a timely manner. More

by StarGazer427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel
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Mar 29, 2023 -

AutoFair Toyota of Tewksbury responded

Thanks for this positive feedback! We are grateful to have you as a client of AutoFair Toyota of Tewksbury.

March 27, 2023

Professional, pleasant and helpful staff to work with. My concerns addressed well. Would definitely recommend to my friends. More

by otialan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Moscoso
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Mar 27, 2023 -

AutoFair Toyota of Tewksbury responded

Thank you for the review! We are so glad to hear that you had a successful experience working with the AutoFair Toyota of Tewksbury team. Drive safely, and we hope to see you back again down the road!

March 26, 2023

Great customer service offered by Aurelio. Addressed my concerns and took the time to explain everything. More

by Vbabyy09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aurelio
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Mar 27, 2023 -

AutoFair Toyota of Tewksbury responded

Thank you for the review! We are so glad to hear that Aurelio delivered such a successful service experience. Drive safely, and we hope to see you back again at AutoFair Toyota of Tewksbury!

March 25, 2023

Service agent was completely clueless. He had to go to others for 90% of the input needed to complete both the input and exit information. He has no business being the poc at the service More

by Cworowland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed!
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Mar 28, 2023 -

AutoFair Toyota of Tewksbury responded

This feedback is concerning to receive. The highest level of service is expected of my team, and it is disappointing that we left the wrong impression. I would appreciate the chance to speak with you to see what more I can do to assist with your situation and help clear things up. If you are willing to discuss this further, please feel free to reach out. Best, Scott Vella - Service Director - (978) 569-1861

Mar 28, 2023 -

Cworowland responded

Hi Scott, There is nothing further to discuss. I made it quite clear that the person was not adequately trained for the position! Regards, Will Rowland

March 25, 2023

David makes the place stand out from the pack and really makes you want to go back More

by rdwjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Joyce
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Mar 27, 2023 -

AutoFair Toyota of Tewksbury responded

This is what we love to hear! We're elated that David has earned AutoFair Toyota of Tewksbury your confidence. Thanks for a stellar review — we look forward to your next visit!

March 24, 2023

Great service, the tech who work with me was outstanding. Definitely will go back. A+ service. More

by Pabloruiz1374
Recommend Dealer
Yes
Employees Worked With
Matt
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Mar 24, 2023 -

Pabloruiz1374 responded

Matt was outstanding made the day go by smoothly.

Mar 24, 2023 -

AutoFair Toyota of Tewksbury responded

Thank you so much for the five-star review of AutoFair Toyota of Tewksbury! We'll let Matt know he delivered A+ service. See you next time!

March 23, 2023

Very good customer service, professional, knowledgable on products, ready to listen and respond to questions. More

by wanjakariuki8
Recommend Dealer
Yes
Employees Worked With
Ajmal, Cassandra Peters
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Mar 23, 2023 -

AutoFair Toyota of Tewksbury responded

Thank you for taking the time to review AutoFair Toyota of Tewksbury!

March 19, 2023

Looks great updates r great David was very friendly and doing great learning his job More

by Cyndymaz1123
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David D’Ambrosio
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Mar 20, 2023 -

AutoFair Toyota of Tewksbury responded

Thank you for the review! We appreciate your business and hope to see you back again at AutoFair Toyota of Tewksbury. Safe travels!

March 15, 2023

All went well for routine service. Excellent customer service. I waited at the dealership and the vehicle was ready within the estimated time given. More

by JR46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aurelio Ruiz
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Mar 16, 2023 -

AutoFair Toyota of Tewksbury responded

Thanks for the great review of AutoFair Toyota of Tewksbury!

March 14, 2023

Service was quick and the way I was being helped was transparent and professional. Would go there again! More

by Jimloy123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
Mar 15, 2023 -

AutoFair Toyota of Tewksbury responded

Thank you for the review! We appreciate the kind feedback about the AutoFair Toyota of Tewksbury team and hope to see you back again down the road!

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