AutoFair Toyota of Tewksbury

Great service although I did pay for Toyota Extended Care and thought alignment was covered . Please get back to me and assure me that my plan is on your database so I’m not paying for something I shouldn’t. and thought alignment was covered . Please get back to me and assure me that my plan is on your database so I’m not paying for something I shouldn’t. More

I went to service the longest hour waiting experience ever (2 .5h). For only 4 rotations my tires and reset my miter another 5000 miles. Q: What did they check? Why was so long? ever (2 .5h). For only 4 rotations my tires and reset my miter another 5000 miles. Q: What did they check? Why was so long? More

David Joyce is extremely helpful and knowledgeable. I have been going there for.last 15 years. He is absolutely best and honest to deal with. I have been going there for.last 15 years. He is absolutely best and honest to deal with. More

This dealership really help out guiding me through everything I need and really helpful. Good place for a car everything I need and really helpful. Good place for a car More

New building same horrible service department. Go to a different dealership for service save yourself the headache. Go to a different dealership for service save yourself the headache. More

Juan was my service Rep. He was awesome, took care of my car, explained everything to me, and was so pleasant. Thank him for me. He even walked me to my car. I had a wond He was awesome, took care of my car, explained everything to me, and was so pleasant. Thank him for me. He even walked me to my car. I had a wonderful experience. More

Very easy to do business with. Comfortable waiting area. Everyone is pleasant and helpful and take time to explain technical information. Comfortable waiting area. Everyone is pleasant and helpful and take time to explain technical information. More

Sales team is the worst I have ever experienced. Concerned more on selling me the car they wanted to get rid of rather the one I came in for which was more expensive and in rough shape. After I dema Concerned more on selling me the car they wanted to get rid of rather the one I came in for which was more expensive and in rough shape. After I demanded my keys back is when the sales manager obtained the correct car which was presented all dented and scratched. Very sad situation. Very unprofessional and waste of my time. Learning experience. Avoid this dealership. After almost an hour wasted, I was informed they only do in house financing which is nonsense because more than one I expressed using my bank and issuing them a check for the total cost and going through my own bank for financing. More

My experience with this dealership was not good. The finance team is not supportive. After sales they do not give attention to your queries and it is very difficult to get time to discuss with the The finance team is not supportive. After sales they do not give attention to your queries and it is very difficult to get time to discuss with them. More

The best experience my Dad had with Mr. Ricky. This was the best car purchase we ever had. He is topnotch and his customer service is exceptional. I recommend this Dealership to everyone. Ricky. This was the best car purchase we ever had. He is topnotch and his customer service is exceptional. I recommend this Dealership to everyone. We actually enjoyed the whole experience. We have the Toyota dealership close to our house but his professionalism and honesty made us go back to him. Mr. Ricky immediately made us feel very comfortable. He was very thorough and detail-oriented. Least but not the last, He was very respectful on every occasion. Thanks, Mr. Ricky taking care of my Dad. More