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AutoFair Toyota of Tewksbury

Tewksbury, MA

4.6
603 Reviews

468 Main Street

Tewksbury, MA

01876

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Showing 603 reviews

June 09, 2024

MacKenzie wad amazing very customer service oriented and friendly. I was waiting and she gave me an area to work for the 4 1/2 hours I was there. She did offer to have me driven somewhere and picked up, but More

by Bag1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mackenzie Hayes
Jun 10, 2024 -

AutoFair Toyota of Tewksbury responded

We're delighted to hear that MacKenzie provided excellent customer service during your visit to AutoFair Toyota of Tewksbury. We understand the frustration with recalls, but we're glad we could make your wait more comfortable. Thanks for sharing!

June 08, 2024

The folks at Autofair Toyota understood my needs and was willing to get involved. Matt at the service department was top notch and the team repaired my special car with quality. More

by PJS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Leache
Jun 10, 2024 -

AutoFair Toyota of Tewksbury responded

Thank you for sharing your experience! We're glad to hear that Matt and the AutoFair Toyota of Tewksbury team provided top-notch service and quality repairs. We appreciate your support!

June 07, 2024

The deal itself was easy to make and the team, particularly Jacqueline, was extremely responsive. More

by adamjohs
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jacqueline Carrion, Ryan Beattie
Jun 07, 2024 -

AutoFair Toyota of Tewksbury responded

We love to hear you were in great hands with Jacqueline and the AutoFair Toyota of Tewksbury team, Adam. Thank you for taking the time to share your feedback with us!

June 01, 2024

They were professional, friendly, reasonable, and easy to work with. Ahmed is a great sales person. More

by Af12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmed Mihi, 5 stars
Jun 03, 2024 -

AutoFair Toyota of Tewksbury responded

It's great to hear that Ahmed and the AutoFair Toyota of Tewksbury team delivered a five-star buying experience. Thanks so much for sharing and leaving a five-star review!

May 24, 2024

I got my Rav4 Toyotacare service at Autofair Tewksbury the other day. I'm happy the service was done as time promised. Oil change, tire rotations and inspections was done within 1 and a half hours. More

by Wlai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aurelia Ruiz
May 24, 2024 -

AutoFair Toyota of Tewksbury responded

Thanks for choosing AutoFair Toyota of Tewksbury! We're glad to hear your Rav4 Toyotacare service was completed promptly and met your expectations. Safe driving!

May 07, 2024

I went with my husband to look one corolla hatchback and they found the best interest rate for him. Very satisfied. More

by Blanca2473
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacqueline Carrión
May 07, 2024 -

AutoFair Toyota of Tewksbury responded

Blanca, we're glad to know you and your husband had a satisfying experience at AutoFair Toyota of Tewksbury. We always aim to find the best deals for our customers! Enjoy that Corolla Hatchback!

May 05, 2024

Recently have oil and filter changed, I was really pleased with the service and will definitely come again More

by saqib.haider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie
May 07, 2024 -

AutoFair Toyota of Tewksbury responded

Thanks for putting your trust in us! We look forward to seeing you next time at AutoFair Toyota of Tewksbury!

April 24, 2024

Great experience with service. I returned after not having a good experience 2 years ago however the team rectified the issue and exceeded my expectations More

by Spanossamantha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Apr 25, 2024 -

AutoFair Toyota of Tewksbury responded

Samantha, we're glad to know our team at AutoFair Toyota of Tewksbury was able to turn your experience around and exceed expectations. Thanks for giving us another chance!

April 16, 2024

First new truck and never serviced a car at a dealer before. Easy and quick More

by Foodnstuff4me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Leache
Apr 17, 2024 -

AutoFair Toyota of Tewksbury responded

We are grateful for your review. Thank you from all of us at AutoFair Toyota of Tewksbury!

April 15, 2024

I paid to have an evaluation done on the car over $200. I was told that I need to replace my spark plugs. They were replaced the day before I went to the appointment at tewksbury. I was told I have a large More

by Traveler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't know his name
Apr 15, 2024 -

AutoFair Toyota of Tewksbury responded

We're sorry to read about your experience, Traveler. We strive for accuracy and transparency in all our evaluations, so it's concerning that you feel this was not the case during your visit. It sounds like there may have been some miscommunication or misunderstanding, which we'd certainly like to clear up with you directly if possible. Please reach out at a time convenient for you so we can discuss further and address any concerns properly. Thank you, Joe Byrne - Service Director - 978-569-1861

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