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AutoFair Toyota of Tewksbury

Tewksbury, MA

4.5
611 Reviews

468 Main Street

Tewksbury, MA

01876

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Showing 611 reviews

July 05, 2025

Excelente. Muy profesional y cortés👍👍👍 un servicio completo y no larga e s p e r More

by RAMORETA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aurelio Ruiz
Jul 07, 2025 -

AutoFair Toyota of Tewksbury responded

Estamos felices de saber que su experiencia en AutoFair Toyota of Tewksbury. Gracias por visitarnos!

July 01, 2025

My Prius began to run poorly and the "Triangle of Death" appeared. My wife and I were out of town and found this dealership on our phones. They made room in the service schedule and diagnosed the problem q More

by caseywright1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Byrne
Jul 02, 2025 -

AutoFair Toyota of Tewksbury responded

Thank you for sharing your experience with AutoFair Toyota of Tewksbury! We're glad our team, especially Joe, could assist promptly and professionally. Safe travels in your Prius!

June 27, 2025

We asked if car came with two sets of keys, didn't get a answer till paperwork was done. When told it only has one key, if we wanted another one it would be 600.00. More

by stevewitham66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dan
Jun 30, 2025 -

AutoFair Toyota of Tewksbury responded

It's disappointing to hear about the miscommunication regarding the keys. We strive for transparency and understand how frustrating this situation must have been. If you'd like, please reach out so we can discuss any possible solutions or address further concerns you might have. Thank you, Shahid Qureshi - General Sales Manager - squreshi@autofairtoyota.com

June 26, 2025

Very professional. Sales person very knowledgeable and courteous. A good experience throughout the entire process. More

by Tim.courossi
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bob Lurvey
Jun 30, 2025 -

AutoFair Toyota of Tewksbury responded

Tim, we're delighted to hear that you had a positive experience with our team at AutoFair Toyota of Tewksbury. Thank you for the kind words and support!

June 24, 2025

Service appointment and customer interface are friendly and efficient. Diagnosis seems accurate, and repair results good. Prices seem somewhat high, especially for small items. More

by mp.anthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Joyce
Jun 24, 2025 -

AutoFair Toyota of Tewksbury responded

Thank you for sharing your feedback about AutoFair Toyota of Tewksbury! We're glad to hear that our service and customer interface met your expectations. We appreciate the input on pricing and will take it into consideration as we strive to improve. Safe travels!

June 24, 2025

Had 30k service and they did nothing. The car is 6.5 years old and they didn’t change any filter or do the things you would expect at a 30k mile check up More

by Jamirault102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Barron
Jun 25, 2025 -

AutoFair Toyota of Tewksbury responded

I'm sorry to hear about your experience with the 30k service. It's important for us to meet expectations during such check-ups, and it sounds like we fell short this time. Please reach out so we can address any missed services and ensure everything is up to standard. Thank you, Joe Byrne - Service Director - 978-569-1861

June 20, 2025

McKenzie is always helpful and the service department does a efficient job usually only takes one hour or an hour and a half to do service while waiting More

by CAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
McKenzie and service department five stars also, David Joyce
Jun 21, 2025 -

AutoFair Toyota of Tewksbury responded

We're glad to hear that McKenzie and the service department at AutoFair Toyota of Tewksbury have been efficient and helpful during your visits. Thank you for sharing your experience with us!

June 20, 2025

Was my first visit to this dealership. They had lots of appointments open, which worked well with my schedule. Service team was quick and professional. I appreciated the video they sent sh More

by J
Workmanship
Recommend Dealer
Yes
Employees Worked With
Matt
Jun 21, 2025 -

AutoFair Toyota of Tewksbury responded

Thank you for choosing AutoFair Toyota of Tewksbury for your vehicle's service needs! We're glad to hear our team was able to accommodate your schedule and provide a thorough, cost-effective experience. We look forward to welcoming you back in the future!

June 18, 2025

Easy drop off, informative of service as it occurred via texts, customer service friendly and helpful! More

by Encore363
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Joyce
Jun 20, 2025 -

AutoFair Toyota of Tewksbury responded

We're delighted to hear that your experience with AutoFair Toyota of Tewksbury was smooth and informative! Our team is always here to provide friendly and helpful service. Thanks for sharing your feedback!

June 14, 2025

Every time I send my car for services at AutoFair Toyota, I feels like my car is in a very good hand. I always have peace of mind. More

by Josiane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Joyce
Jun 16, 2025 -

AutoFair Toyota of Tewksbury responded

Josiane, it's wonderful to know you feel at ease when your car is with us at AutoFair Toyota of Tewksbury. We're here to ensure top-notch service every time!

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