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AutoFair Toyota of Tewksbury

Tewksbury, MA

4.5
616 Reviews

468 Main Street

Tewksbury, MA

01876

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Showing 616 reviews

July 20, 2025

Very friendly and the service was great! My sales person Alexa was above and beyond friendly and very helpful with all the questions I had information that I needed. More

by Oceanedge
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexa and Max
Jul 20, 2025 -

Oceanedge responded

Very friendly and the service was great! My sales person Alexa was above and beyond friendly and very helpful with all the questions I had information that I needed.

Jul 22, 2025 -

AutoFair Toyota of Tewksbury responded

Thank you for choosing AutoFair Toyota of Tewksbury and for sharing your great feedback about Alexa! We appreciate your business and hope to see you again. Have a wonderful day!

Jul 22, 2025 -

AutoFair Toyota of Tewksbury responded

We're so glad you enjoyed working with Alexa at AutoFair Toyota of Tewksbury. Thanks for sharing this experience with us, and happy driving!

July 19, 2025

A clean, efficient, speedy service department with service reps that do right by their customers and don't try to upsell. More

by charlesspencerma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Joyce
Jul 21, 2025 -

AutoFair Toyota of Tewksbury responded

Charles, we couldn't ask for better feedback! Thank you for trusting AutoFair Toyota of Tewksbury with your business!

July 17, 2025

Very Professional clean. Matt Leache was my service writer every time I go to get service Matt takes very good care of me. He is very helpful friendly the best. More

by boston bruins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Leache
Jul 18, 2025 -

AutoFair Toyota of Tewksbury responded

Thank you for your business and your confidence in Matt and the AutoFair Toyota of Tewksbury team. We appreciate the great review!

July 16, 2025

Agent Julian was awesome, respectful, attentive and had all the information for every question i had which is the best. I would definitely recommend him to friends and family. I had a great experience! More

by Glendalys
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Correa
Jul 16, 2025 -

AutoFair Toyota of Tewksbury responded

Glendalys, thank you for the stellar review! We are so glad that Julian and the team gave you a great experience. See you next time!

July 12, 2025

Today’s treatment at Autofair was just fair, a lot of attitude Lord have mercy More

by Rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Joyce
Jul 14, 2025 -

AutoFair Toyota of Tewksbury responded

I would really appreciate the opportunity to make things right for you, Rose. If you're willing, I would love to get a bit more information about your experience to see if there is anything I can do to help. Would you please reach out at your convenience? Thank you, Joe Byrne - Service Director - 978-569-1861

July 05, 2025

Excelente. Muy profesional y cortés👍👍👍 un servicio completo y no larga e s p e r More

by RAMORETA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aurelio Ruiz
Jul 07, 2025 -

AutoFair Toyota of Tewksbury responded

Estamos felices de saber que su experiencia en AutoFair Toyota of Tewksbury. Gracias por visitarnos!

July 01, 2025

My Prius began to run poorly and the "Triangle of Death" appeared. My wife and I were out of town and found this dealership on our phones. They made room in the service schedule and diagnosed the problem q More

by caseywright1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Byrne
Jul 02, 2025 -

AutoFair Toyota of Tewksbury responded

Thank you for sharing your experience with AutoFair Toyota of Tewksbury! We're glad our team, especially Joe, could assist promptly and professionally. Safe travels in your Prius!

June 27, 2025

We asked if car came with two sets of keys, didn't get a answer till paperwork was done. When told it only has one key, if we wanted another one it would be 600.00. More

by stevewitham66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dan
Jun 30, 2025 -

AutoFair Toyota of Tewksbury responded

It's disappointing to hear about the miscommunication regarding the keys. We strive for transparency and understand how frustrating this situation must have been. If you'd like, please reach out so we can discuss any possible solutions or address further concerns you might have. Thank you, Shahid Qureshi - General Sales Manager - squreshi@autofairtoyota.com

June 26, 2025

Very professional. Sales person very knowledgeable and courteous. A good experience throughout the entire process. More

by Tim.courossi
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bob Lurvey
Jun 30, 2025 -

AutoFair Toyota of Tewksbury responded

Tim, we're delighted to hear that you had a positive experience with our team at AutoFair Toyota of Tewksbury. Thank you for the kind words and support!

June 24, 2025

Had 30k service and they did nothing. The car is 6.5 years old and they didn’t change any filter or do the things you would expect at a 30k mile check up More

by Jamirault102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Barron
Jun 25, 2025 -

AutoFair Toyota of Tewksbury responded

I'm sorry to hear about your experience with the 30k service. It's important for us to meet expectations during such check-ups, and it sounds like we fell short this time. Please reach out so we can address any missed services and ensure everything is up to standard. Thank you, Joe Byrne - Service Director - 978-569-1861

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