
AutoFair Subaru
Haverhill, MA
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Customer Service was excellent!! I dealt with Leo, Jeff, and Jen. They were all very helpful, knowledgeable and friendly. I was impressed when I was greeted by Leo in the parking lot-He didn't just introd and Jen. They were all very helpful, knowledgeable and friendly. I was impressed when I was greeted by Leo in the parking lot-He didn't just introduce himself to me but also to my children. The whole time, friendly to myself and them. I liked Leo's sales approach and demeanor-wasn't stressing me out in the least,unlike what you can find in some other dealerships. Jeff gave me some suggestions having to do with my credit and accident I had been in-which was very helpful and appreciated. Jen was super friendly explained what I was signing but also got me out of there quickly when I went to pick up my car. I was kept informed as to the status of my new vehicle. All employees that I passed by were smiling everyone made sure that you were taken care of. There doing this great Share the Love Event-donation to charities this month for each car sold-which is awesome! I wasn't looking forward to bringing my youngest car shopping but the experience was great because everyone was so friendly. Shes looking forward to the next time we have to go to Subaru, as am I. I know that It will be a great experience. My mother loved her recent experience at Singer as well. She also just purchased a vehicle from there and loved the experience in dealing with them. GREAT CAR BUYING EXPERIENCE! I HIGHLY RECOMMEND SINGER SUBARU. ASK FOR LEO!! More
We love the new Outback! November 27, 2012 My We love the new Outback! November 27, 2012 My girlfriend Sharon and I spent the last couple of weeks looking for a Outback for her. We visited a We love the new Outback! November 27, 2012 My girlfriend Sharon and I spent the last couple of weeks looking for a Outback for her. We visited and called most of the Subaru dealers in southern NH. I can be a little hard to please when it comes to car dealers. So needless to say I had my share of frustrations. Sharon had a few pleasant and very informative phone and email conversations with Jennifer from Singer. And she talked me into giving them a chance to win our bussiness. That was last night, and today we are both loving the new Outback. From her first email to the pain free financing Jennifer Frampton, and the rest of her team at Singer made for a all round great car buying experience. Thanks again. More
When I pulled into the dealership and started looking at used cars, a salesperson approached me, politely shook my hand and introduced himself and asked me what type of car I was interested in. I told him used cars, a salesperson approached me, politely shook my hand and introduced himself and asked me what type of car I was interested in. I told him and he right away stated that there was a car that had just arrived no more than a couple of days ago. Leo was his name. He asked me if I would like to see it. He asked also if I would like to wait inside while to moves the car to the entrance. Also asked if I wanted coffee or tea to drink. Once the car was brought to the front he asked if I would like to see it and then take it for a ride. Leo went with me. We talked about all kinds of subjects. He is quite a friendly man. not like your typical sales people. He was never pushy, always respectful, friendly, cared about my needs,both in the type of vehicle and my financial needs. I have never had a sales person like Leo before and I have had many. He is not only a great salesperson but a credit to Singer Subaru. The Finance Manager, Jeff, was also wonderful. He took his time to explain everything to me so that I fully understood what I was signing. He also made you feel quite at ease. I will let all my friends know of my experience with this dealership and to make sure they ask for Leo. thank you so much Leo and Jeff. God Bless you both Pam More
Great customer service! Would reccomend them to all my family and friend. Found them very helpful and knowledgable. Vasily has gone above and beyond with my purchase of an Sti. family and friend. Found them very helpful and knowledgable. Vasily has gone above and beyond with my purchase of an Sti. More
I decided to go to Singer Subaru because it is close to my work and I recently totalled my forester. I was met by Vasily who gave me straight answers and an excellent lease rate on a new Forester. Two week my work and I recently totalled my forester. I was met by Vasily who gave me straight answers and an excellent lease rate on a new Forester. Two weeks later I brought my husband to Singer and they leased him a Forester at an excellent rate as well. Eddie Dye the general manager was particularly helpful and sympethetic to our financial limitations. I would recommend this dealership in a heartbeat to anyone who is looking for a fair deal, courteous staff and of course an exceptionally reliable and efficient vehicle. More
When I initially showed up at this dealership I was greated by a typical "car salesman" who was not very warm or welcoming. He was smoking a cigarette in the parking lot which I found unprofe greated by a typical "car salesman" who was not very warm or welcoming. He was smoking a cigarette in the parking lot which I found unprofessional. The car's price on line which we were interested in was listed as 16,000. When I questioned him about the vehicle he said he was pretty sure it was 16,800. I asked him to please check the internet for the price. When he came back out of the dealership he stated that he had checked and that "he was right the price was 16,800." At that point I had to pull up the link on my iphone to show him the price listed on-line was indeed 16,000. He smirked at me when I came up to him with my phone and said "you got the page on your phone to prove me wrong." "yes" I said. I found it completely unacceptable that he would tell me he had checked on line to confirm the price when he had not. Ultimately I went to Exeter Subaru and had a very positive experience and purchased my subaru from Tim Hartford who I highly recommend. More
I was shopping for a used car without any luck. I received a phone call from this dealership and set up a date to meet with them. I spoke with Leo and he assured me they could help. My credit was n received a phone call from this dealership and set up a date to meet with them. I spoke with Leo and he assured me they could help. My credit was not very good and I had a few bad experiences prior. This was going to be a drive out of my way and still I was uncertain. I had been lied to before. Leo kept in touch with me right up to the date even making sure I found the place okay. He was very professional, sincere and helpful. He is not your typical "salesperson". He listened to my needs and came through. Even after all the paperwork and leaving knowing I was picking up my new used car in a few days, I still couldn't believe it. I spoke to him one more time before picking up the car and he eased my mind. When I picked up my car, we went through the financial paper work etc and Jeff was great. Again, he did not push for any "extras" and worked with my budget with complete understanding. I definitely would recommend Singer Subaru to everyone. I promise you will be treated wonderful! Thank you Leo and Jeff! Kelly More
We started our search for a used Forester at our local Subaru dealerships, however, their “Take it or leave it” attitude left us walking. When we first stopped in at Singer I braced myself for the same at Subaru dealerships, however, their “Take it or leave it” attitude left us walking. When we first stopped in at Singer I braced myself for the same attitude, but Leo was different. The entire process was about our needs from the test drive to the financing. Even when we were at a crossroad Leo took the positive approach and asked us “What would you need to close the deal?” then he made it happen. We left Singer feeling good with a nice Forester. The day after the purchase we noticed an element of the interior was missing. I notified Leo and within 48 hours I had a replacement. I was extremely pleased with the customer service both before and after the sale and would certainly buy from Singer again. More
Had a great experience with this dealer and with Leo, very accomodating, friendly and efficient. We went to Singer just to look at some new Subaru models and ended up test driving and buying that day, very accomodating, friendly and efficient. We went to Singer just to look at some new Subaru models and ended up test driving and buying that day, and the entire process only took about 2 hours !!! I would most certainly buy from Singer Subaru again and would recommend the dealership to friends/family. More
I went in looking for a used car and needed to keep it at a certain budget. Paul really listened to what I wanted (a lot) and respected my budget. I wanted an all wheel drive car with good gas mileage. Not o a certain budget. Paul really listened to what I wanted (a lot) and respected my budget. I wanted an all wheel drive car with good gas mileage. Not only did Paul show me a few cars to compare from one another, he found me 1 with all the bells and whistles. leather, iPod docking, USB, moonroof. I could go on and on. All with keeping my very firm budget In mind. Then Jeff was nice and understanding. He got me a extra warranty to cover me for a long time. Again really respecting my payment. And Eddie gave me great $$$ for my trade. They really gave a different thought about the old cliché with car salesmen. Thanks guys:-) More