
AutoFair Subaru
Haverhill, MA
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Helpful I was deployed to Afghanistan when I asked my brother to look for a 2014 BRZ premium and he had found Singer Subaru Dealership. We were very impressed I was deployed to Afghanistan when I asked my brother to look for a 2014 BRZ premium and he had found Singer Subaru Dealership. We were very impressed with the help of Mr. Douglas. He helped us throughout the process. I highly recommend Singer Subaru More
Amazingly Stress-Free Purchase Last week I purchased my first ever brand new car and the experience could not have been any better. I am a huge believer in doing research before mak Last week I purchased my first ever brand new car and the experience could not have been any better. I am a huge believer in doing research before making a big purchase - I talked to four different Subaru dealers that were around me. Singer was extremely customer friendly and was quick to respond to any questions or concerns I emailed. Being intimidated by the whole process and hearing car dealer horror stories I brought my dad with me, but honestly I would have felt comfortable by myself as well. It was a very calm environment and everyone was friendly while we waited (they also has a sense of humor which made the experience that much better). I first talked to Kenny and Rachel of the internet sales team via email; they didn't have the exact car I wanted, but really got the ball rolling in getting me what I wanted. When I went in for a test drive I met Vasiliy; as he took my license he asked if I knew C****, my brother who had bout his car here over a year and a half ago, I was shocked and impressed he remembered him. V was super friendly, funny and made sure I was getting what I wanted... He got me my 2014 Crosstrek THE NEXT DAY! (Other places told me it would be weeks). The next day I went back to pick up my new baby with the biggest and cheesiest smile on my face and still have the same smile every time I get in it. Te ladies at the front were super friendly. Vasiliy's appointment that was after me came in early and he handled us both being there very well and was sure to give us both the best service. Mark from finance was very honest about the whole process and extras and I never felt pressured to do any of it. Eddie (the general manager - I think) was super nice and made sure I was getting the best experience and really worked with his team. Apologies for my rambling review- there are so many great things I can say about all of them. I think the VIP Program is an amazing touch by the dealership - great touch for customer satisfaction. I have seen some mixed reviews about the service department, but I'll comment on that when I go in for service. I can't imagine it being a negative experience. So glad I bought my car here and a huge thank you to everyone at Singer!! More
Lovely people Buying my car there was a very nice experience. It's usually a traumatic experience, but this time it wasn't. I actually enjoyed it. Buying my car there was a very nice experience. It's usually a traumatic experience, but this time it wasn't. I actually enjoyed it. More
New Purchase So far all I have done is purchase a new car (I have not had any work done on it yet). I have to say they went far out of their way to find the exact So far all I have done is purchase a new car (I have not had any work done on it yet). I have to say they went far out of their way to find the exact car I wanted and went over every detail of Subaru's until I felt like I built the car. I highly recommend Singer Subaru. More
Recommending to Everyone! Singer Subaru is different than any dealership I have ever been to with friendly, down-to-earth employees who completely lack the "car salesman" perso Singer Subaru is different than any dealership I have ever been to with friendly, down-to-earth employees who completely lack the "car salesman" persona. All three employees I worked with put me immediately at ease and I was so impressed with their over-the-top customer service (driving over 70 miles to bring me paperwork and diligently searching for lower financing for me - something I had not even requested). They have a customer for life and I am telling everyone to check here before shopping anywhere else! More
Great deal When I was ready to close the deal on a new Subaru, I misunderstood the agreeement on the price of the car.The sales team then, came up with a price t When I was ready to close the deal on a new Subaru, I misunderstood the agreeement on the price of the car.The sales team then, came up with a price that was resonable and fair. I am very satisfied with rhe treatment I received at Singer Subaru. I love the car! More
Traveling a Thousand Miles After having a dealer here in South Carolina searching for my new 2015 for 5 days I knew it was time take matters into my own hands. A quick search on After having a dealer here in South Carolina searching for my new 2015 for 5 days I knew it was time take matters into my own hands. A quick search online and I found exactly what I wanted at Singer Subaru. I called and within 30 minutes had filled out all the necessary paperwork and placed a down payment over the phone. When we arrived at the dealer they had everything ready for us. In less than 2 hours we had our new car and were on 1000 mile journey home! Everybody there was friendly and accommodating! We highly recommend them to anybody searching for a car!! More
Quite Satisfied! Initially passed over Singer at my first serious attempt to locate an affordable 2014 or 2015 Forester or Outback. I have a 12 year old Forester with Initially passed over Singer at my first serious attempt to locate an affordable 2014 or 2015 Forester or Outback. I have a 12 year old Forester with only 105k miles that has served me well and will remain active. I am glad I finally gave them consideration because they were able to offer a very good price with superior friendly customer service. I must say that I have not had such a positive and comfortable buying experience from any business in many, many years. Both my sales rep and finance manager, Vasilihy and Mark, respectively, deserve kudos for their professionalism and friendly demeanor!!!! More
great car Replacing my 03 Forester. I was one of those who lived after an accident when car was 3 months old. Repaired. Never any upkeep except tires and brake Replacing my 03 Forester. I was one of those who lived after an accident when car was 3 months old. Repaired. Never any upkeep except tires and brakes. All service done at previous dealer Moved to NH.Expect great service here. So far, outstabding More
Purchasing a new car My husband and I drove from Maine to New Hampshire to potentially purchase a used 2009 Subaru. After test driving it, I was not convinced that it was My husband and I drove from Maine to New Hampshire to potentially purchase a used 2009 Subaru. After test driving it, I was not convinced that it was the right car for me. We tried others, same model but newer year and it still wasn't working for us. Brian patiently spent the whole afternoon with us narrowing down our specific needs until we finally found what was comfortable for us. Great dealer, great service - we're very happy. Susan and John More