
AutoFair Subaru
Haverhill, MA
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First car purchase I think this dealership did and excellent job with helping me find the perfect car. Doug (my salesman) was extremely patient with me and assisted me t I think this dealership did and excellent job with helping me find the perfect car. Doug (my salesman) was extremely patient with me and assisted me through the entire process of buying my first car, made a stressful experience extremely easy and enjoyable. I would recommend this dealership to anyone and I certainly would buy from them again. More
Awesome car buying experience Singer had the best equipped Crosstrek from the online inventory searches I had done. Vasili was pleasant and willing to discuss numbers on the phone Singer had the best equipped Crosstrek from the online inventory searches I had done. Vasili was pleasant and willing to discuss numbers on the phone to not waste ones time driving for nonsense number games. Once at the dealership still no number games just respectful customer service and I bought a beautiful new car. Vasili was a very busy man but still spent the time showing the interior functions of all buttons. He could of sent me on my way with a quick sale done but did not. Very nice man. I would definitely recommend all to shop within Singer's inventory or let them have a chance to match numbers for a vehicle that may me at another dealership. They put out a fantastic deal on my Crosstrek. Finance gentleman was also not a pushy buy all the extras type either. A great experience. Will send all I know shopping in there direction. More
TRUDY BLUE SUBY THIS IS THE SIXTH CAR PURCHASED FROM THIS DEALERSHIP. WE HAVE ALWAYS FELT IT WAS A FAIR AND COMFORTABLE DEALER. VASILIL HAS BEEN OUR SALESMAN AND WE E THIS IS THE SIXTH CAR PURCHASED FROM THIS DEALERSHIP. WE HAVE ALWAYS FELT IT WAS A FAIR AND COMFORTABLE DEALER. VASILIL HAS BEEN OUR SALESMAN AND WE ENJOY DEALING WITH HIM. More
Very Pleasant Our salesman Doug Maranville was very helpful. He accepted the Edmunds Price Quote with no problem. We thought we were going to have to wait for our o Our salesman Doug Maranville was very helpful. He accepted the Edmunds Price Quote with no problem. We thought we were going to have to wait for our outback to come in. He arranged for a Subaru Outback model that we to be delivered from another dealer that day .He told us to go to lunch and come back in a couple of hours and our Outback would be ready which it was. The whole car buying experience was pleasant and stress free.. More
Fantastic experience I went in to Singer Subaru two Saturdays ago and bought a Forester with the assistance of Doug and Chris. They were both highly knowledgable, helpful I went in to Singer Subaru two Saturdays ago and bought a Forester with the assistance of Doug and Chris. They were both highly knowledgable, helpful and efficient. I have never had an easier or more comfortable time buying a car. Thank you! More
Worst Experiences of My Life Buying a car from Singer Subaru was the WORST decision that I have ever made in my entire life. They tried to SCAM me three different times. The fi Buying a car from Singer Subaru was the WORST decision that I have ever made in my entire life. They tried to SCAM me three different times. The first time I brought my car in for an oil change. They told me that my exhaust was cracked and needed to be replaced along with a donut seal. They quoted the repairs at $1,100. I brought my car to my uncle whose a Subaru Certified Mechanic and he told me that the exhaust was fine and that only the donut seal needed to be replaced. He did the work for $100. The second time they tried to scam me was when I put in a claim on my tires. I had purchased an extended warrantee from Janus through Singer which covered damage to my tires and rims from road hazards among other things. I popped my right rear tire and had bubbles in the front 2 as well as rim damage. I told Singer to put in a claim on the 3 tires. About a week later I get a call from Roger Singers' service manager. He told me that Janus rejected the 2 front tires. I wanted to appeal the claim but he refused to give me a contact. I finally got one from him and when I called Janus they told me that Singer Subaru never reported the damage to the 2 front tires and that I had to add it to the claim. I had to fight with Roger to get them added to the claim. Finally he relented and did and the tires ended up being covered. Singer gets a discounted labor rate for warrantee work so they were hoping to get me to pay out of pocket for the 2 front tires. I didn't have my car for 3+ weeks. The third time my car was totaled when I was rear ended. I put in a GAP claim through Singer but Donna one of their managers wouldn't pass on the info to the GAP company. She kept telling me it took 4-6 weeks to process. When I finally gave up with her and found a contact online for the GAP insurance companies claim department they told me that Donna could fax over the info anytime and they would begin processing the claim. When I told her this she finally sent the information over. AAA paid what my car was worth and finally 2.5 months after that Singer got my GAP claim settled. The hassle of having to make sure my lienholder didn't report me to a credit agency while I waited for Singer to finish the GAP claim was horrible. All in all they lied to me multiple times, were extremely disrespectful to me verbally and ethically, and tried to scam me. WORST DEALERSHIP ever. More
Super singer Good experience. Prices are great and the staff are friendly. Make Simger your Subaru dealer and you will not be disappointed. Hurry in for your n Good experience. Prices are great and the staff are friendly. Make Simger your Subaru dealer and you will not be disappointed. Hurry in for your new Subaru today. More
Excellent Buying Experience Purchased a 2015 Subaru Forester. Our salesman, Steve, was friendly, knowledgeable, and low pressure. As this was the first time purchasing a Subaru Purchased a 2015 Subaru Forester. Our salesman, Steve, was friendly, knowledgeable, and low pressure. As this was the first time purchasing a Subaru, Steve educated us on the safety features and overall capabilities of the Subaru line. We particularly like the nearly panoramic view of the Subaru Forester. On our test drive, Steve chose a route that accentuated the capabilities of the Subaru and did not rush us. I would highly recommend Singer Subaru. More
Above and beyond expectations Purchased a 2015 Forester and the experience was easy, painless and pleasant. Our salesman, Vasiliy Popovich was friendly and actually came to our hou Purchased a 2015 Forester and the experience was easy, painless and pleasant. Our salesman, Vasiliy Popovich was friendly and actually came to our house post sale to drop something off! Best car experience we've ever had. Highly recommend this dealership and we will buy our next car from them! More
Great Customer Service. Vasiliy was awesome. We were walking around outside and Vasiliy came right out to help us. He showed us a few options and put no pressure on us. We h Vasiliy was awesome. We were walking around outside and Vasiliy came right out to help us. He showed us a few options and put no pressure on us. We had a certain amount we were willing to spend and he worked to get us there. More