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AutoFair Subaru

Haverhill, MA

4.6
824 Reviews

503 Broadway

Haverhill, MA

01832

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Showing 824 reviews

November 30, 2023

This was my first time buying a car and the staff at AutoFair Subaru were so helpful throughout the entire process. The car is in pristine condition with new brakes and tires, the price was very reasona More

by Cross-trekkie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mikey Valdez, Renaldo Mejia
Dec 01, 2023 -

AutoFair Subaru responded

We're delighted to know that your first car-buying experience with us at AutoFair Subaru of Haverhill was a positive one! It's great to see our team could assist you throughout the process and find an affordable rate. Enjoy your new Subaru, and don't hesitate to let us know if there's anything else we can help with in the future!

November 25, 2023

Tim was knowledgeable, accommodating and very pleasant to work with. I am extremely happy with his service and would recommend Tim to my family and friends. He followed up with with phone calls and texts to More

by tcmhanna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Deng
Nov 27, 2023 -

AutoFair Subaru responded

We're so glad to know that Tim provided you with such a great experience at AutoFair Subaru of Haverhill. Thanks for your recommendation and we look forward to serving any future needs!

November 24, 2023

They sold me a car which they said had two working fobs, but only one worked. Then after trying to get this fixed they not only wasted 2 hours of a trip I was trying to take to see family, they didn't help More

by Anonymous
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Doug Maranville
Nov 27, 2023 -

AutoFair Subaru responded

I'm sorry to read about your experience with the car fob. We aim for transparency and efficiency in all our services, so it's concerning that we've missed the mark here. I'd like to personally assist you with this matter and see what can be done regarding the additional charges you mentioned. Please reach out at your earliest convenience - Thank you, Daniel Wood - General Manager - 978-519-8310

November 21, 2023

Lita is always very efficient and prompt, explains everything that needs to be done well. More

by dvmcevoy
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Lita German
Nov 22, 2023 -

AutoFair Subaru responded

It was our pleasure to complete your vehicle's service! Lita and the AutoFair Subaru of Haverhill team thank you for your business and wish you safe travels down the road!

November 17, 2023

Great and quick service. Will go back to AutoFair for all of my appointments in the future. More

by Williamtnshea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lita German
Nov 17, 2023 -

AutoFair Subaru responded

Thank you, William, for stopping by to leave AutoFair Subaru of Haverhill a wonderful review! We look forward to helping you during your future visits!

November 16, 2023

Wxceptional Service. Excellent appointment arrange ment. Lita was knowledable, helpful, all good things that a customer service agent should be. She is an A++ service pro More

by phisev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lita German
Nov 16, 2023 -

AutoFair Subaru responded

Phisev, we're delighted to know that Lita provided you with exceptional service at AutoFair Subaru of Haverhill. We appreciate your kind words and will be sure to pass them along!

November 14, 2023

Autofair Subaru of Haverhill has a great service department. Lita German in particular is a great service rep to deal with. She always keeps me updated with the status of my car, and does a great jo More

by RayStanz83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lita German
Nov 14, 2023 -

AutoFair Subaru responded

Ray, it's great to know that you've had consistently positive experiences with Lita and our service department at AutoFair Subaru of Haverhill. We appreciate your feedback and look forward to assisting you in the future!

November 10, 2023

AutoFair Subaru of Haverhill on the hands of Rudi Espinal and Jenn Abraham made my search and purchase of a pre-owned Subaru Crosstrek a reality. Five stars dealer for a Subaru pre-owned car deal. More

by ahsaez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Abraham, Rudy Espinal
Nov 13, 2023 -

AutoFair Subaru responded

We're delighted to know that Rudi and Jenn were able to assist you in finding the perfect pre-owned Subaru Crosstrek at AutoFair Subaru of Haverhill. Thanks for your five-star review! Safe travels with your new ride!

October 26, 2023

Quite satisfied with service. Unique approach with auto door, service person approaching, etc. Wait facilities clean, comfortable, and offering coffee and snacks. Service done in More

by toddyf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nico(?) and his floor manager. Don't remember names
Oct 26, 2023 -

AutoFair Subaru responded

Toddy, we're glad to know you had a satisfying experience at AutoFair Subaru of Haverhill. We always aim for efficiency and comfort during your wait time. Thanks for the feedback on our pricing - it's appreciated!

October 10, 2023

Recently purchased a new Subaru Impreza Car and am extremely happy with it. Both Rudy and Doug went out of their way for me to make sure I'd get the best deal possible. Been dealing with Subaru for ye More

by Rick Welch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Maranville, Rudy Espinal
Oct 10, 2023 -

AutoFair Subaru responded

Rick, we're so glad to know you had a great experience with Rudy and Doug at AutoFair Subaru of Haverhill. We appreciate your loyalty over the years! Enjoy your new Subaru Impreza!

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